Operations Specialist

2 days ago


New York, United States Robert Half Full time
Job DescriptionJob DescriptionWe are offering a short term contract employment opportunity for an Operations Specialist in the Real Estate & Property industry based out in New York. As an Operations Specialist, your role would be pivotal in processing customer applications, maintaining precise customer records, and addressing customer queries. You will also be tasked with monitoring customer accounts and initiating appropriate action.

Responsibilities:
• Ensuring accurate collection and tracking of data across various systems in the organization.
• Working closely with team leaders, managers, and operational leaders to understand departmental objectives and requirements.
• Assisting the strategic operations team with data input, management, and oversight of designated areas/markets as instructed.
• Collaborating with management and executives to ensure departmental and organization-wide objectives are being implemented, maintained, and managed.
• Developing, maintaining, and updating specific reports as needed.
• Adhering to department policies and procedures relating to internal controls and audit compliance.
• Safeguarding a high level of confidentiality.
• Reviewing and analyzing data to facilitate informed decision-making.
• Utilizing Office Suite, Adobe Acrobat, and other systems for operational tasks.
• Managing time effectively to meet deadlines.• Proven experience with ADP - Financial Services, essential for handling financial aspects of property operations.
• Proficiency in using CRM software, necessary for managing customer relationships effectively.
• Familiarity with IBM AS/400, crucial for managing database systems.
• Strong knowledge of Management Systems, necessary for overseeing operational processes.
• Advanced skills in Microsoft Excel, essential for data analysis and reporting.
• Experience with About Time software, useful for effective time and attendance tracking.
• Understanding of Compliance requirements in the real estate industry, important for ensuring all operations meet legal standards.
• Excellent Customer Service skills, necessary for meeting and exceeding client expectations.
• Ability to manage Documentation effectively, crucial for maintaining accurate records of operations.
• Experience in handling Office Functions, important for ensuring smooth daily operations.

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