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PC Technician
2 months ago
Responsibilities:
• Carry out general windows imaging tasks efficiently
• Manage the intake of laptops and prepare them for use
• Handle shipping tasks related to laptops and other equipment
• Monitor and maintain accurate customer records
• Resolve customer inquiries in a timely manner
• Take appropriate action on customer accounts when necessary
• Process customer applications accurately and quickly
• Utilize 'Break Fix' and 'Break-Fix' skills in daily tasks
• Ensure all customer credit applications are processed accurately and efficiently
• Maintain accurate customer credit records.• Possess a strong understanding of the financial services industry
• Able to troubleshoot and repair various computer systems and networks
• Proficient in Break Fix and Break-Fix skills
• Familiarity with the latest PC technology and software
• Excellent problem-solving abilities
• Exceptional communication skills, both written and verbal
• Able to prioritize tasks and work under pressure
• Must possess a high level of attention to detail
• Ability to work both independently and as part of a team
• Strong knowledge of computer hardware and software systems
• Previous experience as a PC Technician is a plus
• Must be able to maintain confidentiality and handle sensitive information
• Availability to work outside standard business hours when necessary
• Familiarity with industry standard safety protocols and procedures.
