Customer Service Representative

2 weeks ago

Chattanooga, United States Robert Half Full time
Job DescriptionJob DescriptionWe are seeking a Customer Service Representative to join our healthcare team in Chattanooga, Tennessee. The role involves working in a fast-paced call center, handling customer inquiries, and maintaining accurate records. This role offers a short term contract employment opportunity.

Responsibilities:
• Answer inbound calls and respond to customer inquiries in a timely manner
• Provide high-quality customer service to ensure customer satisfaction
• Perform data entry tasks and maintain accurate customer records
• Handle both inbound and outbound calls as required
• Navigate multiple systems and operate off multiple screens to process customer applications
• Use Microsoft Excel and Microsoft Word for data entry and correspondence
• Process order entries and schedule appointments as needed
• Manage email correspondence professionally and efficiently
• Monitor customer accounts and take appropriate action when necessary.• Minimum of 2 years of experience in a customer service role, preferably within the Healthcare/NHS industry.
• Demonstrated proficiency in answering inbound calls and handling both inbound and outbound calls.
• Experience in a call center customer service environment is highly desirable.
• Strong customer service skills with the ability to handle customer queries and complaints effectively and professionally.
• Proficient in data entry tasks with keen attention to detail and accuracy.
• Experience in email correspondence, responding to customer inquiries and complaints via email.
• Ability to schedule appointments efficiently, coordinating with various departments and individuals.
• Proficient in the use of Microsoft Excel and Microsoft Word for data management and document creation.
• Experience in order entry, ensuring orders are processed accurately and promptly.
• Excellent communication and interpersonal skills.
• Ability to work well in a team and independently.
• Strong problem-solving skills and the ability to make decisions under pressure.
• Must be flexible to work in different shifts, including weekends and holidays if required.

  • Customer Service Representative

    5 months ago

    Chattanooga, United States VERITAS HHS Full time

    The Customer Service Representative provides customer services to customers and stakekholders who contact the office by phone. The Customer Service Representative is expected to work effectively with a wide range of customers from diverse communities Customer Service, Customer Service Representative, Representative, Retail, Service

  • Customer Service Representative

    1 month ago

    Chattanooga, Tennessee, United States Domino's Pizza LLC Full time

    Domino's Pizza LLC: Customer Service RepresentativeAs a Customer Service Representative at Domino's Pizza LLC, you will be responsible for providing exceptional customer service to our valued customers. Your primary goal will be to create a positive and engaging experience for our customers, ensuring that they feel welcome and valued in our store.Key...

  • Customer Service Representative

    4 weeks ago

    Chattanooga, Tennessee, United States FedEx Full time

    Customer Service Representative at FedExAs a Customer Service Representative at FedEx, you will:Follow instructions from supervisors and assist other team members in performing store functions.Assist in the training of store team members.Demonstrate consultative behaviors in a retail environment to understand each customer's individualized need.Key...

  • Customer Service Representative

    4 weeks ago

    Chattanooga, Tennessee, United States Transcard Payments LLC Full time

    Customer Service RepresentativeTranscard Payments LLC is seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer support team, you will be responsible for delivering exceptional customer service and support to our clients.Key Responsibilities:Provide timely and effective support to customers via phone,...

  • Customer Service Representative

    4 weeks ago

    Chattanooga, Tennessee, United States Olympic Enterprises Full time

    Job OverviewOlympic Enterprises is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative in the marketing and client support industry.This is an exciting opportunity to work with a dynamic team and contribute to the growth and success of our clients. As a Customer Service Representative, you will be...

  • Customer Service Representative

    3 weeks ago

    Chattanooga, Tennessee, United States U-Haul Full time

    Customer Service Representative Job DescriptionAt U-Haul, we're seeking a skilled and friendly Customer Service Representative to join our team. As a key member of our team, you'll be responsible for providing exceptional customer service, ensuring that our customers receive the help they need on their journeys. Your duties will include inspecting and...

  • Customer Service Representative

    4 weeks ago

    Chattanooga, Tennessee, United States Domino's Pizza LLC Full time

    As a Customer Service Representative at Domino's Pizza LLC, you will be responsible for providing exceptional customer service and creating a positive experience for our guests. Your key responsibilities will include greeting customers, taking orders, and maintaining a clean and organized store environment. You will also be responsible for ensuring that...

  • Customer Service Representative

    3 weeks ago

    Chattanooga, Tennessee, United States Community Bank NA Full time

    Job SummaryAs a Customer Service Representative at Community Bank NA, you will play a vital role in delivering exceptional customer experiences while conducting financial transactions. This position requires a positive attitude, strong communication skills, and the ability to actively listen to customer needs to refer them to appropriate bank products or...

  • Customer Service Representative

    5 months ago

    Chattanooga, United States U-Haul Full time

    Location: 5816 Ringgold Rd, Chattanooga, Tennessee 37412 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's...

  • Customer Service Representative Lead

    3 weeks ago

    Chattanooga, Tennessee, United States First Volunteer Full time

    Job Title: Lead Customer Service RepresentativeJob Summary: As a Lead Customer Service Representative at First Volunteer, you will play a vital role in building strong relationships with our valued customers. You will be the first point of contact for many customers entering our Financial Centers, and it will be your responsibility to warmly welcome them and...

  • Customer Service Representative

    3 weeks ago

    Chattanooga, Tennessee, United States Domino's Pizza LLC Full time

    About the JobWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Domino's Pizza LLC. As a key member of our team, you will be responsible for providing exceptional customer service, handling customer inquiries, and resolving issues in a timely and professional manner.Key...

  • Customer Service Representative

    5 months ago

    Chattanooga, United States Smart Solutions Inc Full time

    Description We are seeking a motivated and enthusiastic individual to join our team as a Customer Service Representative. This entry-level position offers a fantastic opportunity to start your career in a fast-paced and exciting industry. Responsibilities: Provide accurate information about our marketing events and services. Resolve customer issues and...

  • Customer Service Representative

    4 weeks ago

    Chattanooga, Tennessee, United States Jonathan Lakamp - State Farm Agent Full time

    Job DescriptionAs a Customer Service Representative for Jonathan Lakamp - State Farm Agent, you will be responsible for providing exceptional customer service and building strong relationships with our clients. Your primary goal will be to educate customers about insurance options and provide prompt, accurate, and friendly service.Responsibilities:*...

  • Customer Service Representative

    2 months ago

    Chattanooga, Tennessee, United States Security Finance Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, marketing for new and continued customer business, and preparing and processing loans and income tax returns.Key...

  • Customer Service Representative

    3 weeks ago

    Chattanooga, Tennessee, United States Public Storage Full time

    Job Summary:As a Customer Service Representative at Public Storage, you will be responsible for providing exceptional customer service to our clients. You will work independently at multiple locations, assessing customer storage needs and making suggestions to meet those needs. Your daily tasks will include conducting storage unit inspections, auditing cash...

  • Customer Service Representative 1

    2 weeks ago

    Chattanooga, United States City of Chattanooga Full time

    Job DescriptionGrade: GS.04 Salary: $16.34 - $19.74Work Hours: Monday - Friday, 8:00 A.M. - 4:30 P.M. (EST) *Hours may vary due to work assignments or projects.* Work Location: City Hall Annex, 100 E. 11th Street FLSA Status: This is a Non-Exempt position. Department: IDP 311 Call Center CLASSIFICATION SUMMARY: Incumbents in this classification are...

  • Customer Service Representative

    3 weeks ago

    Chattanooga, Tennessee, United States Transcard Payments LLC Full time

    About the Role:We are seeking a highly skilled Customer Service Representative to join our team at Transcard Payments LLC. As a key member of our customer support team, you will be responsible for delivering exceptional customer service and support to our clients.Key Responsibilities:Provide timely and effective support to customers via phone, email, and...

  • Customer Service Representative

    3 weeks ago

    Chattanooga, Tennessee, United States Brook & Whittle Full time

    About the Role:We are seeking a highly skilled Customer Service Representative to join our team at Brook & Whittle. As a Customer Service Representative, you will be responsible for managing a portfolio of key customer accounts and building rapport through effective brand/product communication to deliver on the customer's printed packaging needs.This is a...

  • Customer Service Representative

    3 weeks ago

    Chattanooga, Tennessee, United States First Horizon Bank Full time

    About the RoleWe are seeking a skilled Customer Service Representative to join our team at First Horizon Bank. As a Teller and Customer Service Specialist, you will be the foundation of our customer service, providing excellent service, accurately processing financial transactions, and promoting our financial products and services.Key ResponsibilitiesProvide...

  • Customer Service Representative

    1 month ago

    Chattanooga, Tennessee, United States Bass Pro Shops Full time

    Job Summary:The CLUB Customer Service Outfitter is a key member of our team, responsible for providing world-class customer service to our guests while presenting them with the benefits of becoming a CLUB Member. This role requires a strong commitment to customer satisfaction, excellent communication skills, and the ability to work independently with minimal...