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Family Services Specialist I/II

2 months ago

Oklahoma City, United States Oklahoma Human Services Full time
Job DescriptionJob Description

Family Services Specialist I/II

This position is located in Oklahoma City, Oklahoma.

Annual Salary:

  • Level I  H14A: $37,440.00 + Full State Employee Benefits
  • Level II H14B: $40,248.00 + Full State Employee Benefits

Travel is occasional. Must possess a valid driver's license and maintain required car insurance.

 

Minimum Qualifications:

Level I: 

  • Education and Experience requirements consist of two years of clerical office work in a business, public sector, or social work environment;
  • OR an equivalent combination of education and experience, substituting thirty semester hours of college for each year of the required experience. 

Level II: 

  • Education and Experience requirements consist of a bachelor’s degree;
  • OR an associate’s degree plus two years of clerical office work in a business, public sector, or social work environment
  • OR an equivalent combination of education and experience, substituting one additional year of experience in professional business, public sector, or social work environment for each year of the bachelor’s degree. 

 

Job Responsibilities

  • Demonstrates customer service, flexibility, and organizational skills while working in a fast-paced environment.
  • Assesses the needs of individuals and determine eligibility for SNAP, Child Care and Medical programs.
  • Interviews clients in an office setting or via phone.
  • Manages a caseload and provides services for individuals and their families.
  • Evaluates the needs of individuals and families and make referrals to appropriate community resources.
  • Compiles data, completes documentation, and enters data electronically to determine client eligibility.
  • Interprets and applies policy and procedures, provides clear documentation of casework, and independently performs complex tasks.
  • Participates in individual and staff conferences.
  • Must attend all mandatory training associated with the position.

__________

If you have questions, please contact DHS.Careers@okdhs.org

OKDHS is a Fair Chance Employer.

This is a position in the Oklahoma Civil Service

Announcement Number: 24-BB191

83005092/JR23765, 83004351/JR37504

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