Customer Service Representative

4 weeks ago


Fort Wayne, United States Robert Half Full time
Job DescriptionJob DescriptionWe are looking for a Customer Service Representative to join our team located in FORT WAYNE, Indiana. This role is in the customer service industry and offers a contract to hire employment opportunity. The successful candidate will be responsible for processing customer applications, maintaining accurate customer records, resolving customer inquiries, and monitoring customer accounts.

Responsibilities:
• Process customer credit applications with precision and efficiency
• Maintain and update customer credit records regularly
• Handle customer inquiries and provide appropriate solutions
• Monitor customer accounts and take necessary actions based on account status
• Answer inbound calls and provide exceptional customer service
• Perform data entry tasks and maintain accurate records
• Handle email correspondence with customers professionally and promptly
• Manage both inbound and outbound calls effectively
• Utilize Microsoft Excel and Microsoft Word for various tasks
• Perform order entry tasks as needed
• Use basic troubleshooting skills to resolve customer issues.

• Proficiency in answering inbound calls and managing inbound-outbound calls efficiently

• Proficient in data entry tasks with a keen attention to detail

• Ability to handle email correspondence professionally and in a timely manner

• Proficiency in using Microsoft Excel and Microsoft Word

• Experience in order entry and basic troubleshooting tasks

• Demonstrated ability to work effectively in a team environment

• Strong verbal and written communication skills

• Excellent problem-solving skills and the ability to think quickly in high-pressure situations

• High school diploma or equivalent required; higher education or certifications in relevant fields preferred.



  • Fort Wayne, United States ECI Management Full time

    Our marketing and consulting firm is currently seeking an energetic, outgoing, and entrepreneurial individual to join our team as a Customer Service Representative in the fast-paced, high-energy Marketing and Client Service industry. Our firm proudly works with some of the world's largest and most renowned brands in the telecommunications industry. We...


  • Fort Wayne, United States Robert Half Full time

    Job DescriptionJob DescriptionWe are offering a long term contract employment opportunity for a Customer Service Representative in the non-profit industry, based in Fort Wayne, Indiana. As a Customer Service Representative, your main role will be to manage client intake and determine eligibility for our programs. You will also be tasked with fostering a...


  • Fort Wayne, United States Staffmark Full time

    Are you a people person with a passion for delivering excellent customer service? Staffmark is partnering with a leading manufacturing company to find a Customer Service Representative in Fort Wayne, IN. In this role, you'll work with a dedicated team that values teamwork, integrity, and exceptional service. Our client is committed to fostering a safe and...


  • Fort Wayne, Indiana, United States Host Healthcare Full time

    About the Role:We're seeking a skilled and compassionate customer service representative to join our team. As a key member of our sales and support team, you will be responsible for delivering exceptional customer experiences and resolving issues in a timely and professional manner.Key Responsibilities:- Respond to customer inquiries and resolve issues...


  • Fort Wayne, United States U-Haul Full time

    Location: 808 E Washington Blvd, Fort Wayne, Indiana 46803 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's...


  • Fort Wayne, Indiana, United States Domino's Pizza LLC Full time

    Domino's Pizza Team MemberAs a Customer Service Representative at Domino's, you will be responsible for providing a positive experience for our customers. Your key responsibilities will include greeting customers, taking orders, and maintaining a clean and organized store environment. You will also be responsible for ensuring that orders are accurate and...


  • Fort Wayne, United States RIA Cast House Engineering, LLC Full time

    RIA Cast House Engineering, LLC is seeking a friendly and professional Customer Service Representative to join our team. In this role, you will be the first point of contact for our clients, assisting them with inquiries, resolving issues, and ensuring a positive customer experience. If you enjoy helping others and have strong communication skills, we would...


  • Fort Wayne, United States Staff My Agency Full time

    Position Overview Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative - State Farm Agent Team Member. Insurance experience is not required as we will train the right person with the right skill set. We seek an energetic professional interested in helping our business grow...


  • Fort Wayne, United States Fort Wayne Citilink Full time

    BASIC FUNCTION: Takes trip request information from Paratransit (Access) passengers. Provides trip request information to the Access Service Coordinator for scheduling. Responsible for pass and ticket sales for Citilink, Greyhound, Baron, and Miller bus services. Maintains professional service and phone system while greeting and assisting all visitors....


  • Fort Wayne, United States The Kendall Group Full time

    Customer Service Representative About Kendall Group Kendall Electric, a division of The Kendall Group seeks a talented, creative, self-motivated individual for the Customer Service Representative position. The Kendall Group is comprised of seven divisions with 75+ locations in eleven states. Combined, we serve the Electrical, Automation, Pipe, Valve, and...


  • Wayne, United States RemX Full time

    Now hiring for a contract to hire Customer Service Representative!Candidates must reside locally for this fully on-site role in Madison, WI.Hours: Monday through Friday 8:30-5:00. Pay: $18 hourlyHelp People and Help Grow Your Career! Do you have the desire, personality, and people skills to work in customer service? How about getting in the door with an...


  • Wayne, United States RemX Full time

    Now hiring for a contract to hire Customer Service Representative!Candidates must reside locally for this fully on-site role in West Seneca.Hours: M/Wed/Fri 8a-4:30p, Tue/Thur 8a-6p Pay: $18- 22 hourlyHelp People and Help Grow Your Career! Do you have the desire, personality, and people skills to work in customer service? How about getting in the door with...


  • Fort Wayne, Indiana, United States Parkview Health Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Excel Sports. As a key member of our front desk and food service team, you will be responsible for providing exceptional customer service to our guests, ensuring a positive and memorable experience.Key ResponsibilitiesProvide...


  • Fort Wayne, Indiana, United States Goodyear Belts by Adventry Corp. Full time

    Job Title: Customer Service and Logistics RepresentativeAbout the RoleWe are seeking a dedicated Customer Service and Logistics Representative to join our team at Goodyear Belts by Adventry Corp.Key ResponsibilitiesManage customer inquiries and provide exceptional customer service via phone, email, and other communication channelsProcess customer orders...


  • Fort Wayne, United States Superior Essex Full time

    Essex Solutions strives to push the boundaries of what is possible by creating magnet wire solutions that enable our customers' innovations and exceed expectations. Our team provides products and services to some of the world's leading automotive, energy, and industrial manufacturers. With over a century of experience, Essex Solutions is leading the charge...


  • Fort Wayne, Indiana, United States Walmart Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Frontline Cashier Associate to join our team at Sam's Club. As a Frontline Cashier Associate, you will play a critical role in providing exceptional customer service and ensuring a positive shopping experience for our members.Key Responsibilities• Provide excellent customer service by...


  • Fort Wayne, United States ECI Management Full time

    Ethereal Consulting delivers the industry's most innovative and unforgettable client experience. We bring together products and solutions to enable businesses to build, operate, and grow their brand. We are eagerly searching for a driven and eager individual to step into our Client Service Representative role to help us achieve our lofty goals. The Client...


  • Fort Wayne, United States Wildman Full time

    KEY OUTCOMES (KPI's)1)OUTCOME:Time Management •Prioritize tasks based on urgency. •Avoid time wasters. •Take initiative to help others during downtime. 2)OUTCOME:Quality/Accuracy •Complete internal and external requests and order entry with minimal errors. 3)OUTCOME:Turnaround Time •Emails handled within 24 hours. •Orders entered same business...


  • Fort Myers, United States The Market Social Full time

    The customer comes first within the hospitality industry and that is no exception. Our client's Customer Service Representatives promote products and services from our various clientele to increase their brand awareness and community outreach. As a Customer Service Representative, you will be a part of creating and delivering amazing consumer experiences....


  • Fort Lauderdale, United States EMCOR Group Full time

    Are you seeking a dynamic role that requires experience, critical thinking, and a passion for customer service excellence? The Customer Service Representative position is an opportunity to thrive in a multidimensional role that encompasses not only c Customer Service, Customer Service Representative, Sales Representative, Service Manager, Representative,...