Sr. Netsuite Systems Administrator

6 days ago


New York, United States Robert Half Full time
Job DescriptionJob DescriptionWe are in search of a Sr. Netsuite Systems Administrator to join our team located in New York, New York. The individual will be a part of the Real Estate Property/Facilities Management industry. The role requires expertise in software such as NetSuite, OneStream, Zuora, Concur, Coupa, PBCS, Workiva, ZenDesk, and Workato.

Responsibilities:

• Provide support in the company's SOX policies and procedures, which includes the management and maintenance of support tickets.
• Leverage your experience in systems implementation, customizations, and administrative tasks with software like NetSuite, OneStream, Zuora, Concur, Coupa, PBCS, Workiva, ZenDesk, and Workato.
• Utilize SuiteScripts 2.0 to optimize system performance and user experience.
• Maintain accurate customer credit records and process customer credit applications with precision and efficiency.
• Monitor customer accounts and take appropriate action based on account activity.
• Resolve customer inquiries in a timely and professional manner, ensuring customer satisfaction.
• Maintain an up-to-date knowledge of Oracle NetSuite Technologies and Netsuite CRM to effectively perform job functions.
• Assist in the development and implementation of new procedures and features to enhance the workflow of the department.• Possess significant experience and knowledge in Netsuite CRM and NetSuite
• Proficient in using and implementing Coupa and Oracle NetSuite Technologies
• Ability to administer and manage NetSuite applications and configurations
• Demonstrated ability to troubleshoot and resolve NetSuite related issues
• Proven track record in managing and completing multiple tasks and projects
• Strong understanding of business processes and requirements
• Excellent problem-solving skills and attention to detail
• Strong communication and interpersonal skills
• Ability to work well in a team environment and collaborate with various stakeholders
• Demonstrated experience in training users on new processes and functionalities
• Proficiency in developing, maintaining and improving system workflows
• Proactive in staying updated with the latest NetSuite features and upgrades
• Experience in managing NetSuite integration with other systems
• Strong technical background in system configurations and customizations.

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