Sr. NetSuite Administrator

3 weeks ago

New York City, United States tapwage Full time

Embrace a career with purpose at Nice North America, a subsidiary of Nice S.p.A., an Italian multinational leader in Home and Building Automation. Guided by our vision of creating A World Without Barriers, we develop cutting-edge solutions for smart home control, security, door and gate automation, access control, and more to achieve our mission of Simplifying Everyday Movements.

Headquartered in Carlsbad, CA, with several R&D and manufacturing centers and offices throughout the region, Nice is committed to innovation that enhances everyday life. Our team thrives in an environment that fosters continuous learning and professional growth where you’ll collaborate with talented and dynamic individuals every day to create groundbreaking solutions. And, as a global leader, we offer award-winning sales and marketing programs, technical support, and CEU training to the industry’s top partners.

Our commitment extends beyond technology development; we also proudly support the Gary Sinise Foundation R.I.S.E. program, helping wounded veterans and their families through specially adapted smart homes. A philanthropic endeavor that truly embodies our corporate mission.

Summary:

The Senior NetSuite Administrator is responsible for optimizing NetSuite for business needs, implementing best practices, and ensuring the ongoing optimal use of NetSuite across the business. The ideal candidate will ensure that NetSuite functionality is enhanced to meet the evolving needs of the business and users are fully equipped with the training and knowledge to effectively work with the NetSuite environment and integrated 3rd party systems. The Senior NetSuite Administrator serves as a liaison between functional and technical resources to manage the development of new system functionality, upgrades, system modifications, and day-to-day issue analysis, tracking, and resolution. Key to success in this position is the ability to build partnerships within the business in order to understand their needs and drive continuous improvements.

Primary Responsibilities:

- Support the configuration, development, and continued evolution of NetSuite, and related 3rd party business applications
- Participate throughout the software development lifecycle including, requirements gathering, solution architecture, testing and deployment
- Develop customized workflows, custom records, forms, fields and customer facing documents
- Assist in the maintenance and support of integrations between NetSuite and other systems/applications
- Provide support for new and existing customizations
- Deliver internal, ongoing system/technical support to NetSuite users
- Support all aspects of NetSuite functional and data integrity, and serve as primary contact for NetSuite support
- Monitor & administer account management, roles and access, profile creation, security administration, etc.
- Support end user requests for new saved searches, reports, KPIs, and dashboards
- Configure application behavior controls
- Required to have a strong comfort level communicating throughout all levels of the organization
- Build productive internal/external working relationships
- Understand, support and execute all work according to the established procedures of the organization
- Implement and maintain department policies and standards
- Project based assignments as requested

Qualifications:

- Bachelor’s degree and a minimum of 5 years of related experience; or an advanced degree without experience; or equivalent work experience
- Experience with NetSuite One World a plus

Knowledge Skills and Abilities:

- Strong verbal and written communication skills, along with strong presentation skills
- Development experience with NetSuite Workflows
- Experience documenting processes and following formal policies for change control and performance monitoring
- Have a deep understanding of NetSuite functionality
- Have the ability to work on multiple projects simultaneously with shifting priorities and meet deadlines by setting achievable expectations and prioritizing workload
- Exercises judgment within defined procedures and practices to determine appropriate action
- Strong knowledge of project management standards and practices
- Strong analytical and problem-solving skills, ability to work independently with minimal guidance, ability to work collaboratively with cross-functional team, strong written communication and verbal skills, proven ability to multi-task, set project priorities, establish department/discipline goals and objectives for self, strong attention to detail, positive attitude, self-motivated and eager to succeed

Physical Requirements:

Essential functions of this job require the following minimal physical demands. Reasonable accommodations may be made to enable the individuals with disabilities to perform the essential functions.

- Required to sit, talk or hear; frequently required to use hands to grip or feel; and occasionally required to stand, walk, reach with hands and arms, stoop, kneel, crouch, or crawl
- Vision and depth perception suitable for use of utilizing a computer, printer, phone, and keyboard
- Manual dexterity suitable for use of utilizing a computer
- Sufficient personal mobility and physical reflexes which permits the employee to work in an office setting
- Ability to walk and/or climb 5% of the time comfortably, with or without reasonable accommodation
- Ability to sit at a computer for 90% of the time comfortably, with or without reasonable accommodation
- Light to moderate lifting

Working Conditions: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

- Must be comfortable working in an office environment to include moderate noise levels
- The working area is primarily in an open office setting with reasonable lighting and controlled temperatures

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As thinkers and creators, we look at the world with an open mind, engaging with the possibilities and broadening our perspective in an inclusive way.

Disclaimer:

The above statements reflect the general details considered necessary to decide the principal functions of the job identified and shall not be construed as a detailed description of all work requirements that may be inherent in the job. Job incumbents are expected to perform other duties necessary for the effective operation of the position, department, or the business.

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