Service Representative
4 weeks ago
Location: Lynnwood, WA – Fully onsite
Employment Type: Full-Time (Contract)
Are you a highly organized and customer-focused individual with a proven track record of managing high-volume inquiries in a fast-paced environment? We are seeking an experienced Customer Service Representative (CSR) to join our clients team in Lynnwood, WA. If you're passionate about delivering excellent service and enjoy working in a dynamic environment, we'd love to hear from you
Responsibilities:
- Handle a high volume of customer inquiries via phone, email, and chat with efficiency and accuracy
- Resolve customer complaints, provide product/service information, and troubleshoot issues
- Accurately process orders, returns, and exchanges
- Maintain detailed records of customer interactions and follow-up to ensure complete satisfaction
- Collaborate with internal teams to address customer needs and ensure timely resolution
- Stay informed about company products, services, and policies to provide up-to-date information to customers
- Meet or exceed performance metrics, including call resolution times, customer satisfaction scores, and other key targets
- Prior experience in a high-volume customer service role
- Strong verbal and written communication skills
- Ability to manage multiple tasks and prioritize in a fast-paced environment
- Proficiency with customer service software, databases, and tools
- Problem-solving skills with a customer-first mindset
- Ability to stay calm under pressure and de-escalate challenging situations
- Familiarity with Microsoft Office Suite (Word, Excel, Outlook)
- High school diploma or equivalent (additional qualifications preferred)
Pay Details: $19.00 to $23.00 per hour
Search managed by: Gerald Morales
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
- The California Fair Chance Act
- Los Angeles City Fair Chance Ordinance
- Los Angeles County Fair Chance Ordinance for Employers
- San Francisco Fair Chance Ordinance
-
Client Service Representative
5 months ago
Lynnwood, United States CareerBuilder Full timeWe uphold the timeless principle that the customer always comes first, especially in the dynamic hospitality industry. Our dedicated Client Service Representatives play a vital role in serving local communities by offering a diverse range of products and services from our esteemed clientele, enhancing brand visibility and community engagement. As a Client...
-
Customer Service Representative
3 weeks ago
Lynnwood, Washington, United States Reliable Credit Association Full timeJob Title: Customer Service RepresentativeReliable Credit Association is seeking a highly skilled and customer-focused Customer Service Representative to join our team.Job Summary:The Customer Service Representative will be responsible for providing exceptional customer service and support to our clients, while also handling loan and collection duties. This...
-
Customer Service Representative
4 weeks ago
Lynnwood, Washington, United States Arrow International Full timeJob Title: Customer Service RepresentativeArrow International is a leading manufacturer and supplier of charitable gaming products and solutions. We are seeking a highly skilled Customer Service Representative to join our team.Job Summary:The Customer Service Representative will be responsible for contacting current and potential customers to sell pull tabs...
-
Customer Service Representative
2 weeks ago
Lynnwood, Washington, United States Arrow International Full timeJob Title: Customer Service RepresentativeArrow International is a leading manufacturer and supplier of charitable gaming products and solutions. We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative.Job Summary:The Customer Service Representative will be responsible for contacting current and...
-
Customer Service Representative
4 days ago
Lynnwood, Washington, United States Ultimate Staffing Services Full timeJob Title: Customer Support RepresentativeJob Description:We are seeking a highly skilled Customer Support Representative to join our team at Ultimate Staffing Services. As a Customer Support Representative, you will be responsible for providing exceptional customer service to our clients, responding to their inquiries, and resolving their issues in a timely...
-
Customer Service Representative
5 days ago
Lynnwood, Washington, United States Zumiez Full timeJob Title: Customer Care Representative Seasonal Part TimeJob Summary: We are seeking a Customer Care Representative to join our team at Zumiez. As a Customer Care Representative, you will play a vital role in communicating with customers via phone, email, and other forms of communication.Key Responsibilities:Answer and return phone calls and emails to...
-
Customer Service Representative
2 weeks ago
Lynnwood, Washington, United States Reliable Credit Association Full timeJob SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Reliable Credit Association. As a key member of our operations team, you will be responsible for providing exceptional customer service, handling customer inquiries, and resolving issues in a timely and professional manner.Key...
-
Customer Service Representative
3 weeks ago
Lynnwood, Washington, United States Zumiez Full timeCustomer Care Representative Seasonal Part-TimeZumiez is seeking a highly skilled and customer-focused Customer Care Representative to join our team on a seasonal part-time basis. As a key member of our Customer Care team, you will play a vital role in providing exceptional service to our customers via phone, email, and other forms of communication.Key...
-
Training Services Director
2 weeks ago
Lynnwood, Washington, United States Service Alternatives Full time{"h1":"Job Opportunity: Training Services Manager"} We are seeking a highly skilled and experienced Training Services Manager to join our team at Service Alternatives. As a key member of our organization, you will be responsible for overseeing day-to-day operations, managing client services, supervising training delivery staff, ensuring licensee compliance,...
-
Customer Service Representative
2 weeks ago
Lynnwood, Washington, United States Wright Way Cleaning & Restoration Full timeCustomer Service RepresentativeWright Way Cleaning & Restoration, Inc. is a leading provider of water damage and restoration services. We are seeking a highly skilled Customer Service Representative to join our team.Key Responsibilities:Customer Engagement: Respond to customer inquiries, schedule appointments, and provide information about our services.Job...
-
Customer Service Representative
1 week ago
Lynnwood, Washington, United States Wright Way Cleaning & Restoration Full timeCustomer Service RepresentativeWright Way Cleaning & Restoration, Inc. is seeking a dedicated Customer Service Representative to join our team. As a key point of contact for our clients, you will handle inbound inquiries, schedule appointments, and ensure a seamless customer experience from start to finish.Key Responsibilities:Customer Engagement:...
-
Training Services Director
4 weeks ago
Lynnwood, Washington, United States Service Alternatives Full timeJob OverviewWe are seeking a highly skilled Training Services Manager to join our team at Service Alternatives. As a key member of our organization, you will be responsible for overseeing day-to-day operations, managing client services, and ensuring licensee compliance.Key Responsibilities:Manage client relationships and ensure satisfactionSupervise training...
-
Customer Service Representative
3 weeks ago
Lynnwood, Washington, United States Zumiez Full timeCustomer Care Representative Seasonal (Full Time)This is a seasonal, full-time position at Zumiez, a leading retailer of action sports apparel and footwear. As a Customer Care Representative, you will play a vital role in communicating with customers via phone, email, and other forms of communication.Key Responsibilities:Answer and return phone calls and...
-
Training Services Director
1 week ago
Lynnwood, Washington, United States Service Alternatives Full timeJob OverviewWe are seeking a highly skilled Training Services Manager to oversee the day-to-day operations of our Training Institute and RIGHT RESPONSE program. As a key member of our team, you will be responsible for managing client services, supervising training delivery staff, ensuring licensee compliance, and engaging clients to ensure satisfaction.Key...
-
Guest Service Representative
3 weeks ago
Lynnwood, Washington, United States Nothing Bundt Cakes Full timeJob SummaryWe are seeking a highly energetic and customer-focused Guest Service Representative to join our team at Nothing Bundt Cakes. As a key member of our bakery team, you will be responsible for creating a warm and welcoming environment for our guests, providing exceptional customer service, and selling our delicious cakes.Key ResponsibilitiesProvide...
-
Guest Service Representative Day Time
1 week ago
Lynnwood, United States Nothing Bundt Cakes Full timeBenefits: Employee discounts Flexible schedule Paid time off At Nothing Bundt Cakes, we refer to our guest services representatives as Joy Creators! A Joy Creator sweetens up the place, setting the mood and making a stop in the bakery an event worth Guest Service, Representative, Service, Guest, Restaurant, Retail
-
Customer Service Representative
4 days ago
Lynnwood, Washington, United States Cheryl Granger - State Farm Agent Full timeJob Summary: We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for establishing customer relationships, following up with customers, and using a customer-focused review process to educate customers about insurance...
-
Customer Service Representative
2 weeks ago
Lynnwood, Washington, United States Brennan Heating Air Conditioning Full timeJob OpportunityBrennan Heating & Air Conditioning is seeking a highly skilled Customer Service Representative/Inside Sales Rep to join our team.Job Summary:We are looking for a motivated and customer-focused individual to deliver exceptional service to our customers, resolve grievances, and recommend solutions to drive sales growth for our service...
-
Customer Service Representative
2 weeks ago
Lynnwood, Washington, United States Sound Credit Union Full timeJob OverviewSound Credit Union is seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our Contact Center, you will be responsible for providing exceptional service to our members via phone, ensuring their financial needs are met with professionalism and courtesy.Key Responsibilities:Process and...
-
Customer Service Representative
2 weeks ago
Lynnwood, Washington, United States Chris Jones - State Farm Agent Full timeJob OverviewAs a Customer Service Representative for Chris Jones - State Farm Agent, you will play a vital role in establishing and maintaining strong relationships with customers. Your excellent communication skills and people-oriented approach will enable you to effectively educate customers about insurance options and develop leads to drive business...