Training Services Director
4 weeks ago
We are seeking a highly skilled Training Services Manager to oversee the day-to-day operations of our Training Institute and RIGHT RESPONSE program. As a key member of our team, you will be responsible for managing client services, supervising training delivery staff, ensuring licensee compliance, and engaging clients to ensure satisfaction.
Key Responsibilities:
- Manage client services and relationships
- Supervise training delivery staff
- Ensure licensee compliance
- Engage clients to ensure satisfaction
Requirements:
- Bachelor's Degree
- Account Representative experience
- Experience utilizing a CRM
- Familiarity with billing practices
- Clear criminal history and ability to pass a background check
Licensing and Certifications:
- CPR/First Aid certificate
- Current driver license, car, and car insurance
- RIGHT RESPONSE certificate
Preferred Qualifications:
- Supervisory experience
- Training Management
- Familiarity with Zoho CRM and Zoho suite
- Familiarity with Learning Management Systems
- Familiarity with licensed products and/or contracts
Benefits:
- PayActiv: Real-time access to earned wages
- 401(k), 401(k) Matching, Flexible Spending Account, Life Insurance, Health Insurance, Dental Insurance, Vision Insurance, Disability Insurance, Employee Assistance Program, Flexible Schedule, Paid Time Off
- 7 agency recognized holidays as well as a preferred holiday and birthday leave; Continuing Education Benefit of up to $1000 per year, eligible for a paid sabbatical after having been a program manager, area manager, or administrator of Service Alternatives for 7 years
Service Alternatives is an equal opportunity employer and supports workforce diversity.
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Training Services Director
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Lynnwood, Washington, United States Service Alternatives Full time{"h1":"Job Opportunity: Training Services Manager"} We are seeking a highly skilled and experienced Training Services Manager to join our team at Service Alternatives. As a key member of our organization, you will be responsible for overseeing day-to-day operations, managing client services, supervising training delivery staff, ensuring licensee compliance,...
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