Project Coordinator

1 month ago


Richardson, United States Robert Half Full time
Job DescriptionJob DescriptionWe are looking for a Project Coordinator to join our team in the IT Software industry located in Richardson, Texas. This role involves coordinating and scheduling on-site activities, assessing technician workload, and maintaining communication with both internal and third-party technicians. The successful candidate will also be responsible for managing work orders, equipment ordering, and coordinating with project management and quality assurance teams.

Responsibilities:

• Coordinate and schedule on-site activities with various stakeholders
• Oversee the assignment of work orders to field technicians using dispatch and ticketing systems
• Evaluate technician availability and workload to determine optimal deployment strategies
• Liaise with third-party providers to assign work orders when internal technicians are unavailable
• Update work orders and coordinate with technicians to record job status
• Manage the ordering of equipment needed to complete work orders
• Collaborate with project management and quality assurance teams to coordinate site visits and surveys as needed
• Communicate with clients regarding the billing for completed work orders• Must possess a Bachelor's degree in Information Technology, Computer Science or a related field.
• Demonstrated experience in a Project Coordinator role within the IT Software industry is essential.
• Proficiency in handling Work Orders is necessary.
• Proficiency in using Ticketing Systems is necessary.
• Strong verbal and written communication skills are required.
• Must have the ability to manage multiple tasks and projects simultaneously.
• Demonstrated ability to work in a fast-paced, deadline-driven environment.
• Proven experience in coordinating with different teams and stakeholders.
• Knowledge of project management methodologies and software platforms is required.
• Ability to problem-solve and troubleshoot issues as they arise.
• Should be able to work independently, as well as part of a team.
• Must have a proactive approach to tasks and the ability to take initiative.
• Strong organizational skills and attention to detail are necessary.

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