Project Manager
3 weeks ago
Position: Project Manager-Change Management
Location: Dallas, TX
Duration: 3 to 6 Months
The Project Manager-Change Management Specialist will manage and enhance client onboarding experiences specific to new functionality enabled by our software platform. This role will work cross-functionally with our external partners, internal teams, and clients to ensure optimal project execution and change adoption. The ideal candidate will have a strong foundation in project management, excellent communication skills, and a strategic approach to change management to support and train our internal teams and clients effectively.
Qualifications:
Bachelor’s degree in business administration, project management, information systems, or a related field.
4+ years of experience in project management or business analysis, preferably within HRIS, SaaS, or client-focused environments.
Proven experience in change management, with the ability to design and execute effective communication and training plans for diverse audiences.
Strong organization and planning skills to effectively manage client onboarding in distinct tranches, maintain client statuses, and facilitate cross-functional collaboration.
Experience with project management tools (e.g., Monday, Jira, etc.) to track and report on project progress.
Ability to craft clear, adaptable communication and training materials for internal and external audiences, providing actionable information to CSMs and support teams.
Strong understanding of change management principles, with experience implementing training and support materials.
A collaborative mindset with the ability to coordinate and manage relationships across various teams, including external vendors, product developers, and operations.
Exceptional interpersonal and communication skills, able to interact and build rapport with clients, stakeholders, and partners.
Experience gathering requirements and aligning stakeholder expectations to product or service offerings.
Preferred Skills:
Knowledge of HRIS platforms, data integration practices, or API connectivity.
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