Account Manager
3 days ago
Job Title: Account Manager
LHH is seeking a dedicated and confident Account Manager to join our Customer Success team. This role focuses on post-sales account management, customer success, and ensuring high renewal rates. The ideal candidate will have a strong sales persona and the ability to build and maintain excellent relationships with customers.
Company Culture:
· Focus on personal growth and development.
· Resources provided for self-investment and realizing full potential.
· Encouragement to tackle challenges, innovate, and grow.
Key Responsibilities:
· Manage customer accounts and run contract meetings to ensure high retention rates.
· Conduct video conferencing, contract meetings, and occasional phone calls.
· Participate in introductory calls, client dinners, networking events, and in-person meetings with customers.
· Oversee customer portal development and keep customers updated.
· Monitor key performance indicators, manage daily meetings, ensure budget compliance, and maintain proactive communication with customers
· Develop and maintain long-lasting relationships with clients.
· Serve as the lead point of contact for all customer account management matters.
· Negotiate contracts and close agreements to maximize profits.
· Ensure the timely and successful delivery of our solutions according to customer needs and objectives.
Requirements:
· Preferred: 2 years of sales experience with account management experience.
· Confident, with a sales persona, and able to get along with customers.
· Bachelor’s degree preferred.
· B2B experience is a plus.
·
Compensation:
· Base salary ranges from $65,000-$70,000 based on experience.
Benefits
A comprehensive benefits package is offered that includes:
· A flexible PTO policy to accommodate your needs.
· Observance of all major holidays.
· Additional time off during the holiday season.
· Health, dental, and vision insurance with partial premium coverage.
· Full coverage for basic term life and AD&D insurance.
· Employer matching contributions to 401(K) plans.
Pay Details: $65,000.00 to $75,000.00 per year
Search managed by: Karla Hernandez
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
- The California Fair Chance Act
- Los Angeles City Fair Chance Ordinance
- Los Angeles County Fair Chance Ordinance for Employers
- San Francisco Fair Chance Ordinance
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