Account Manager

3 days ago


Chicago, United States LHH Recruitment Solutions Full time
Job DescriptionJob Description

Job Title: Account Manager

LHH is seeking a dedicated and confident Account Manager to join our Customer Success team. This role focuses on post-sales account management, customer success, and ensuring high renewal rates. The ideal candidate will have a strong sales persona and the ability to build and maintain excellent relationships with customers.

 

Company Culture:

· Focus on personal growth and development.

· Resources provided for self-investment and realizing full potential.

· Encouragement to tackle challenges, innovate, and grow.

 

Key Responsibilities:

· Manage customer accounts and run contract meetings to ensure high retention rates.

· Conduct video conferencing, contract meetings, and occasional phone calls.

· Participate in introductory calls, client dinners, networking events, and in-person meetings with customers.

· Oversee customer portal development and keep customers updated.

· Monitor key performance indicators, manage daily meetings, ensure budget compliance, and maintain proactive communication with customers

· Develop and maintain long-lasting relationships with clients.

· Serve as the lead point of contact for all customer account management matters.

· Negotiate contracts and close agreements to maximize profits.

· Ensure the timely and successful delivery of our solutions according to customer needs and objectives.

Requirements:

· Preferred: 2 years of sales experience with account management experience.

· Confident, with a sales persona, and able to get along with customers.

· Bachelor’s degree preferred.

· B2B experience is a plus.

· 

Compensation:

· Base salary ranges from $65,000-$70,000 based on experience.

 

Benefits

A comprehensive benefits package is offered that includes:

· A flexible PTO policy to accommodate your needs.

· Observance of all major holidays.

· Additional time off during the holiday season.

· Health, dental, and vision insurance with partial premium coverage.

· Full coverage for basic term life and AD&D insurance.

· Employer matching contributions to 401(K) plans.



Pay Details: $65,000.00 to $75,000.00 per year

Search managed by: Karla Hernandez

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
  • The California Fair Chance Act
  • Los Angeles City Fair Chance Ordinance
  • Los Angeles County Fair Chance Ordinance for Employers
  • San Francisco Fair Chance Ordinance


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