Front Office Assistant

7 days ago


London, United States Commonwealth Pain & Spine Full time
Job DescriptionJob Description

This role is the face of Commonwealth Pain and Spine as the first employee our patients see when they walk in the door, or the last that they see when they exit after their appointment. The Front Office Assistant is expected to be friendly and compassionate and adhere to our Mission, Vision, Values, and the CP&S Patient Guarantees.


Job Duties & Responsibilities:

  • Greets and checks patients in and updates appointment status
  • Assists patients with completion of intake forms
  • Inspects forms for completeness and accuracy
  • Calls patients with appointment reminders and reschedules as needed
  • Answers all telephone calls promptly warmly responds with information, assistance, and/or transfers the call to appropriate person or department
  • Establishes and maintains positive relationships with referral sources
  • Checks patients out and schedules patient for re-evaluation visits, procedures and presents appointment cards
  • Enters all pertinent patient information and notes into EMR
  • Scans all applicable patient paperwork
  • All other duties as assigned


Required Skills & Abilities:

  • Exceptional customer service skills
  • Knowledge of current basic medical terminology, coding, eligibility and office procedures
  • Strong computer and phone skills
  • Ability to establish and maintain effective working relationships with staff, co-workers, adjusters, employers, case managers and patients
  • Ability to effectively present information, respond to questions and professionally interact with physicians, office managers, employees, insurance adjusters, case managers, employers, patients and the general public
  • Ability to handle multiple, simultaneous tasks effectively and efficiently while maintaining a professional, courteous manner
  • Exhibit understanding of healthcare regulatory and compliance policy (e.g., HIPAA).
  • High integrity, including maintenance of confidential information
  • Ability to exercise good judgment and positively influence others, including handling confrontations with poise and efficiency
  • Regular and reliable attendance


Education & Experience:

  • Medical Front Office experience, preferred
  • Pain management experience, preferred
  • EMR, KASPER, INSPECT knowledge and experience preferred
  • If required to travel for company related purposes:
  • Active, valid driver 's license
  • State minimum coverage vehicle insurance
  • Must be able to pass driving history/motor vehicle check upon hire and maintain an acceptable record thereafter
  • Maintain status as an approved driver through the HR department, including submitting required documentation before expiration


PI6c951b1b0415-25405-35858676



  • London, United States Commonwealth Pain and Spine Full time

    This role is the "face" of Commonwealth Pain and Spine as the first employee our patients see when they walk in the door, or the last that they see when they exit after their appointment. The Front Office Assistant is expected to be friendly and compassionate and adhere to our Mission, Vision, Values, and the CP&S Patient Guarantees. Job Duties &...


  • London, United States Commonwealth Pain and Spine Full time

    This role is the "face" of Commonwealth Pain and Spine as the first employee our patients see when they walk in the door, or the last that they see when they exit after their appointment. The Front Office Assistant is expected to be friendly and compassionate and adhere to our Mission, Vision, Values, and the CP&S Patient Guarantees. Job Duties &...


  • London, United States Commonwealth Pain & Spine Full time

    Job DescriptionJob DescriptionThis role is the face of Commonwealth Pain and Spine as the first employee our patients see when they walk in the door, or the last that they see when they exit after their appointment. The Front Office Assistant is expected to be friendly and compassionate and adhere to our Mission, Vision, Values, and the CP&S Patient...


  • London, United States Commonwealth Pain and Spine Full time

    Company Overview: Commonwealth Pain & Spine is a pain management network dedicated to improving the lives of our patients by treating their pain with the utmost respect and providing them with the most innovative, safe, responsible, and clinically proven pain relief possible. Our team of best-in-class physicians, administrators, and staff empathizes with...


  • London, Kentucky, United States Commonwealth Pain & Spine Full time

    Job Title:Front Office CoordinatorEstimated Salary Range:$40,000 - $55,000 per yearCompany Overview:Commonwealth Pain & Spine is a reputable healthcare organization dedicated to providing exceptional pain management services. Our team of professionals is committed to delivering compassionate care and personalized attention to our patients.Job Description:The...


  • London, Kentucky, United States Commonwealth Pain & Spine Full time

    OverviewThe Commonwealth Pain & Spine team is seeking a highly skilled Front Office Assistant to join our dynamic healthcare organization. This role is crucial in delivering exceptional patient experiences, and we are committed to supporting the success of our staff members.Salary InformationThe estimated annual salary for this position is $45,000 - $55,000,...


  • London, Kentucky, United States Commonwealth Pain & Spine Full time

    At Commonwealth Pain & Spine, we are seeking a highly skilled and compassionate Medical Office Coordinator to join our team. This role is the face of our organization, providing exceptional customer service and ensuring a smooth experience for patients from check-in to departure.Job Overview:This is a full-time position with an estimated annual salary range...


  • New London, New Hampshire, United States Lake Sunapee VNA Full time

    Lake Sunapee Region VNA & Hospice is a mid-sized agency, providing home health care, hospice, palliative and personal care services to people of all ages in our community.We are seeking a highly skilled and professional Receptionist to join our team. The ideal candidate will have excellent communication skills, a strong work ethic, and the ability to...


  • London, Kentucky, United States Commonwealth Pain & Spine Full time

    The Commonwealth Pain & Spine is seeking a highly skilled and organized Medical Office Coordinator to join our team. In this role, you will be the first point of contact for patients, setting the tone for their experience at our practice.Job Responsibilities:Greet and check patients in, ensuring their appointment status is up-to-date.Assist patients with...

  • Phlebotomist

    3 weeks ago


    London, United States Chi Full time

    Overview Welcome to Saint Joseph London, a 150-bed regional hospital founded in 1926. Located on a 52 acre healing environment, Saint Joseph London offers private patient rooms that overlook a small lake and healing garden and has been recognized as a Best Place to Work in Kentucky for five years in a row (2020-2024). Whether you are an experienced...

  • Manager, London Office

    4 months ago


    London, United States J.L. Richards & Associates Limited Full time

    Pop quiz: Are you a true leader with a personal vision and a big-picture mindset? Does working with an experienced team to realize high potential, develop local goals and actionable objectives, and foster an inclusive and supportive work environment excite you? Are you a resourceful, dynamic, and driven engineer , architect , planner , or ...


  • London, United States Brackenberry Full time

    We are working closely alongside a Local Authority in Greenwich to assist with the appointment of a SEN Assessment & Review Officer on a 3month contract likely to be extended at clients discretion. Please apply with your CV for immediate consideration. Rate of Pay: 19.17 24.25 per Hour Responsibilities:To work with parents carers children and young people...


  • London, United States Sedgwick Full time

    Taking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague. A career at Sedgwick means experiencing our culture of caring. It means having flexibility and time for all the things that are important to you. It’s an opportunity to do something meaningful, each and every day. It’s having support for...

  • Physician Wound Care

    3 months ago


    London, United States Korzen Health Full time

    About the job Physician Wound Care Korzen Health is working with Healogics in regards to adding a Wound Care Physician to the program in the London, KY area.Scope of Practice Includes:This opportunity includes working in our wound care clinic. This is a 100% Wound Care Center position.Our Wound Care Center includes:- Full Team- Case Manager, Hyperbaric...


  • London, United States Referment Full time

    Job description Referment is working with a technology driven hedge fund who are looking for a Full Stack Software Developer to work in their core development team in London. The company is going through an exciting period of growth and the role will involve building and transforming a number of financial systems across the front office, treasury,...


  • London, United States Big Lots Full time

    Big Lots! - 845 S. Main St. [Retail Sales / Team Member] As a Store Associate at Big Lots!, you'll: Greet and assist customers as needed in order to maintain the highest level of customer service; Maintain and operate point-of-sale systems efficiently and accurately; Drive customer loyalty program participation; Perform daily front-end maintenance including...


  • London, United States Referment Full time

    Job description Referment is working with a leading London based hedge fund, known to be at the forefront of technology and innovation. They have an exciting opportunity available in their quant engineering team for an experienced software engineer with extensive distributed computing and distributed storage experience to come in and help rebuild a number of...


  • London, United States Referment Full time

    Job description Referment is working with a leading London based hedge fund, known to be at the forefront of technology and innovation. They have an exciting opportunity available in their quant engineering team for an experienced software engineer with extensive distributed computing and distributed storage experience to come in and help rebuild a number of...


  • New London, United States Edward Jones Full time

    Would you call yourself a relationship builder, a problem solver or a critical thinker? If you answered yes, we need you on our team.At Edward Jones, we are very intentional in calling our field associates branch teams. Most of our teams are two or three people, and in a Branch Office Support Professional role, you are a critical member of that team along...


  • New London, United States Edward Jones Full time

    Would you call yourself a relationship builder, a problem solver or a critical thinker? If you answered yes, we need you on our team.At Edward Jones, we are very intentional in calling our field associates branch teams. Most of our teams are two or three people, and in a Branch Office Support Professional role, you are a critical member of that team along...