Sr. Application Specialist
2 months ago
6 month contract to-hire, remote for now will be onsite
• Performs application maintenance and updates as specified by vendors and industry standards; work includes use of a variety of management, development and support tools for the various enterprise applications
• Performs implementations, upgrades and enhancements to both COTS and internally developed Treasurer line of business applications
• Provides Tier 1- 3 support functions and issue resolution for assigned enterprise level applications
• Elicits and analyzes requirements of relevant application and project work by participating in design sessions with stakeholders, project managers, business analysts and team members.
• Creates Knowledge base articles describing troubleshooting steps and procedures
• Provides training on application enhancements, modifications and new features including documentation
• May perform special projects, including system integration, software development, workflow configuration, application configuration and application upgrades.
• Analyzes and resolves performance problems including application, database and system related issues
• Demonstrates experience in project management, managing third-party vendors, and results-oriented collaboration among project stakeholders
• Maintains the appropriate level of knowledge and understanding of the Treasurer’s Office business processes and practical use of assigned enterprise office applications
--Preferred Technical experience:
• Knowledge of current versions of Microsoft SQL Server including T-SQL, SSIS & SSRS and SQL Server Integration Services.
• Knowledge of Microsoft Windows desktop, server OS and IIS management.
• Knowledge of system design, development, and implementation.
• Knowledge of computer hardware and operating capabilities.
• Proficient in troubleshooting complex application, integration and performance issues, conducting root cause analysis and providing solutions that minimize the impact to the business
• Skill in planning, organizing, and managing projects.
• Ability to recommend and draft standards, policies and procedures that promote a stable and sustainable enterprise application environment
• Ability to effectively train personnel in application configuration, integration and best practices.
• Ability to establish and maintain working relationships with employees, agencies, vendors, and the public.
• Ability to effectively communicate orally and in writing.
• Experience with Windows Server 2012 – 2019
• Experience in Microsoft SQL 2012 to 2019
• Experience administering and supporting large enterprise applications
• Experience with PowerShell • Experience managing software implementation projects
• Knowledge of Agile methodologies
• Experience with Windows Server 2012 – 2019
• Experience in Microsoft SQL 2012 to 2019
• Experience administering and supporting large enterprise applications
• Experience with PowerShell
• Experience managing software implementation projects
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