Applications Specialist Senior/Lead

1 month ago


Phoenix, United States Sunrise Systems, Inc. Full time
Job Title: Applications Specialist Senior/Lead
Job Id:   24-04681
Location: Phoenix, AZ
Duration: 08 Months On Contract
 
  • The Applications Specialist Senior provides administration, configuration, Tier 3 & 4 level support and maintenance for the Dynamix AX 2012 R3 application in the Office of the Treasurer.
  • Performs technical work of considerable difficulty in planning, coordinating and executing application activities and projects that directly affect the day to day operations of the business.
  • Works as part of the Dynamix AX team.
  • Performs application maintenance and updates as specified by vendors and industry standards; work includes use of a variety of management, development and support tools for the Dynamix AX 2012 R3 application.
  • Performs implementations, upgrades and enhancements to Dynamix AX 2012 R3 per business requirements
  • Provides Tier 1- 3 support functions and issue resolution for Dynamix AX 2012 R3
  • Elicits and analyzes requirements of relevant application and project work by participating in design sessions with stakeholders, project managers, business analysts and team members.
  • Creates Knowledge base articles describing troubleshooting steps and procedures
  • Provides training on application enhancements, modifications and new features including documentation
  • Analyzes and resolves performance problems including application, database and system related issues
  • Demonstrates experience in project management, managing third-party vendors, and results-oriented collaboration among project stakeholders
  • Maintains the appropriate level of knowledge and understanding of the Treasurer’s Office Dynamix AX environment and implementation


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