Manufacturing Customer Service

1 month ago


Phoenix, United States Express Employment Full time
Job DescriptionJob DescriptionLocated in Phoenix, AZ

Job Title: Customer Service Representative - Manufacturing

Location: Phoenix, AZ

Responsibilities:

  • Serve as the primary point of contact for customers, addressing inquiries, processing orders, and resolving issues in a timely and professional manner.
  • Navigate customer needs across various time zones, often collaborating with international clients.
  • Utilize SAP, ERP systems, and Epicor (a plus) to track orders, inventory, and customer information.
  • Act as a liaison between customers and internal teams (production, shipping, etc.) to ensure accurate and on-time delivery.
  • Coordinate and ensure smooth communication between different departments and customers, maintaining strong working relationships.
  • Be proactive in resolving any potential customer service issues before they become problems.
  • Provide support and be willing to cross-train in other areas of the business as needed.

Requirements:

  • 3-5 years of experience in customer service, preferably within the manufacturing industry. Aerospace experience is a plus.
  • Strong working knowledge of ERP systems, with SAP experience a must. Epicor experience is a plus.
  • Ability to work in a fast-paced environment while maintaining a positive and friendly attitude.
  • Strong problem-solving skills and assertiveness in managing customer expectations.
  • Excellent communication and interpersonal skills with the ability to work collaboratively with diverse teams and customers.

#SRGDH

Express Office: Cincinnati (Northwest)

3551 Springdale Road

Cincinnati, OH 45251

  • Phoenix, United States Pacific Office Automation Full time

    We are looking for a Dispatcher/ Customer Service Representative to join our service team in our Phoenix, AZ branch. Responsibilities: Answer incoming support calls. Create support tickets on behalf of customers. Identify and escalate issues to Helpd Customer Service Representative, Customer Service, Dispatcher, Dispatch, Representative, Manufacturing,...


  • Phoenix, Arizona, United States Hobart Service Full time

    Job OverviewHobart Service, a leading provider of commercial food equipment service solutions, is seeking a highly skilled Customer Service Representative to join our team. This role offers an excellent opportunity to work in a fast-paced environment and deliver exceptional customer service.Job ResponsibilitiesThe successful candidate will be responsible...


  • Phoenix, United States Acro Service Corp Full time

    Job title :: Unclaimed Property Representative (Hybrid)Payrate :: $18 per hour without benefits (MAX)Duration :: 12 Months Contract (Possible Extension or FTE)Location :: Phoenix, AZ, 85007 (Hybrid Flexibility)Shift :: Mon-Fri [8 AM – 5 PM]Position Overview: The Unclaimed Property Hotline Representative serves as the primary point of contact for Unclaimed...


  • Phoenix, United States Acro Service Corp Full time

    Job title :: Unclaimed Property Representative (Hybrid)Payrate :: $18 per hour without benefits (MAX)Duration :: 12 Months Contract (Possible Extension or FTE)Location :: Phoenix, AZ, 85007 (Hybrid Flexibility)Shift :: Mon-Fri [8 AM – 5 PM]Position Overview: The Unclaimed Property Hotline Representative serves as the primary point of contact for Unclaimed...


  • Phoenix, Arizona, United States Acro Service Corp Full time

    Job Overview:We are seeking a highly skilled Customer Service Representative to join our team at Acro Service Corp.About the Role:This is a remote position that requires reporting to the office for orientation on the first day. The successful candidate will be responsible for providing exceptional customer service by handling inbound telephone calls related...

  • PURCHASING MANAGER

    1 month ago


    Phoenix, United States ITC Manufacturing Full time

    Job DescriptionJob DescriptionOUR COMPANYAs a premier manufacturer of wire mesh and steel products for multiple industries, including the material handling industry, ITC Manufacturing is committed to delivering high value to its clients on a continuous basis. Top quality materials, extensive testing procedures and a fully automated production plant enable us...


  • Phoenix, United States Acro Service Corp Full time

    The ideal candidate is responsible for leading a team of trained product experts who provide our customers with a delightful, frictionless experience. ResponsibilitiesProvide leadership and coaching to assure that all employees succeed in meeting individual performance goals as well as career growthEstablish performance benchmarks and hold team to those...


  • Phoenix, Arizona, United States ITC Manufacturing Full time

    Job OverviewWe are seeking a skilled Powder Coating Process Supervisor to join our team at ITC Manufacturing. As a premier manufacturer of wire mesh and steel products, we pride ourselves on delivering high-quality products and exceptional customer service.Key ResponsibilitiesSupervise and coordinate the setup and management of equipment, mixing, and...


  • Phoenix, Arizona, United States Principal Service Solutions Full time

    About the JobWe are seeking a highly skilled EHS Site Safety Coordinator to join our team in North Phoenix, AZ (West of I-17). As a key member of our safety management team, you will play a critical role in ensuring the compliance of government, customers, and company policies within a manufacturing fab/cleanroom environment.


  • Phoenix, United States Acro Service Corp Full time

    Job Title: Customer Service RepresentativeDuration: 6 months (Possibility of extension)Location: Phoenix , AZ, 85007(Remote)Pay: $20/hour on w2 basis without benefits*NO C2C**Looking for Local Arizona citizen only*Job Description:Remote but needs to report to office first day for orientation. Responsible for professionally and courteously serving customers...


  • Phoenix, United States Acro Service Corp Full time

    Job Title: Customer Service RepresentativeDuration: 6 months (Possibility of extension)Location: Phoenix , AZ, 85007(Remote)Pay: $20/hour on w2 basis without benefits*NO C2C**Looking for Local Arizona citizen only*Job Description:Remote but needs to report to office first day for orientation. Responsible for professionally and courteously serving customers...


  • Phoenix, Arizona, United States Pro-Tech Staffing Services Full time

    We are seeking a talented Manufacturing Process Engineer to join our team at Pro-Tech Staffing Services. This is an exciting opportunity to design and develop innovative manufacturing processes and systems that exceed quality, cost, and schedule requirements.Job Description:The ideal candidate will have a Bachelor's Degree in an Engineering discipline and 2+...

  • Customer Service

    4 weeks ago


    Phoenix, United States Randstad Full time

    Job DescriptionJob DescriptionOur client is an industry-leading bank with urgent needs for Call Center Representatives in Phoenix, AZ. This is a 3-month assignment with potential to extend or become a permanent employee. Please review all details below before applying.Details:Shifts needed: 3pm-11pm, 5pm-2am, 7pm-4am (availability on weekends...


  • Phoenix, Arizona, United States ASM Company Full time

    At ASM Company, we're committed to innovation and excellence in manufacturing. As a leading global supplier of products, services, and materials for semiconductor processing, we're constantly pushing the boundaries of what's possible.About the RoleWe're seeking an exceptional Senior New Product Manufacturing Engineer to join our team. In this role, you'll...


  • Phoenix, United States Southwest Service Administrators Inc Full time

    Job DetailsJob Location Phoenix AZ - Phoenix, AZ Salary Range $17.00 - $22.00 Hourly Description The Benefit & Claims Customer Service Representative provides information on health and welfare, benefits and claim status to hospitals, providers, and participants. Additionally this position will be responsible for providing high quality customer service while...


  • Phoenix, United States Southwest Service Administrators Inc Full time

    Job DetailsJob Location Phoenix AZ - Phoenix, AZ Salary Range $17.00 - $22.00 Hourly Description The Benefit & Claims Customer Service Representative provides information on health and welfare, benefits and claim status to hospitals, providers, and participants. Additionally this position will be responsible for providing high quality customer service while...


  • Phoenix, United States Southwest Service Administrators Inc Full time

    Job DetailsJob Location Phoenix AZ - Phoenix, AZ Salary Range $17.00 - $22.00 Hourly Description The Benefit & Claims Customer Service Representative provides information on health and welfare, benefits and claim status to hospitals, providers, and participants. Additionally this position will be responsible for providing high quality customer service while...


  • Phoenix, United States Helios Commercial Service Partners Full time

    Diamondback, (a Helios Service Partners company) is a rapidly growing plumbing service company, that offers steady / stable employment. All positions are due to growth, and we are looking for a few strong candidates. Diamondback offers a great work environment along with great perks. We are hiring for a Customer Service Representative position in the South...


  • Phoenix, United States Southwest Service Administrators Inc Full time

    Job DetailsJob Location Phoenix AZ - Phoenix, AZ Position Type Full-Time Salary Range $17.50 - $22.50 Hourly Travel Percentage None Job Shift Day Description The Pension Customer Service Representative primarily focuses on assisting members with questions regarding Pension and Annuity Benefits. Responsibilities:Customer Service Provide high quality customer...


  • phoenix, United States Acro Service Corp Full time

    Job title :: Unclaimed Property Representative (Hybrid)Payrate :: $18 per hour without benefits (MAX)Duration :: 12 Months Contract (Possible Extension or FTE)Location :: Phoenix, AZ, 85007 (Hybrid Flexibility)Shift :: Mon-Fri [8 AM – 5 PM]Position Overview: The Unclaimed Property Hotline Representative serves as the primary point of contact for Unclaimed...