Customer Service Manager
2 months ago
The ideal candidate is responsible for leading a team of trained product experts who provide our customers with a delightful, frictionless experience.
Responsibilities
- Provide leadership and coaching to assure that all employees succeed in meeting individual performance goals as well as career growth
- Establish performance benchmarks and hold team to those goals
- Resolve customer conflicts and handle escalation procedures
Qualifications
- Bachelor's degree or equivalent experience
- 3+ years' of customer service
- Excellent written and verbal communication skills
- Proficiency in Microsoft Office suite (Outlook, Excel, Word, PowerPoint, etc.)
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Customer Service Manager
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Customer Service Manager
2 months ago
Phoenix, United States Acro Service Corp Full timeJob title :: Customer Service ManagerPay Rate :: $25-$27 per hourLocation :: RemoteDuration :: 8+ Months Contract (Possible Extension / FTE)Shift :: 40 Hours/WeekKey Responsibilities:Participate in interviewing and hiring processes, ensuring effective onboarding of new employees.Plan, assign, and oversee daily tasks of team members, aligning work with...
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