Customer Service Representative
1 month ago
Description:
Battle Creek, MI Training
Kalamazoo MI, Job Site
The shift will be Monday through Friday between the hours of 8:30AM to 5:00PM with a 30 minute lunch. Friday's are 8:30am to 4:30pm.
Essential Job Duties:
-Candidates will be handling all incoming/outgoing calls, walk in appointments, filing, taking prescriptions, verifying insurance, calling doctor offices to verify appointments, and some filing. They need people that are patient, friendly, and have an outgoing personality.
- Attendance and adhering to the punctuality and dependability policies are key.
- Answer incoming calls, maintain open communication with patients, referral sources, corporate and branch offices in other territories. These calls can be transferred depending on where someone lives. That needs to be verified in the call.
- Lightly scheduling and registering patients promptly and courteously while recording accurate and complete patient documentation for the data forms.
- Will use and learn the W+F software.
- Verify insurance info.
- Process orders in the system and maintain a current status on orders to be processed. This is where the multi phone calls will go outbound to customers.
Skills:
Call center, Customer support, Customer service call center, Customer service team, Technical support, customer service, Data entry, Microsoft office, Health care,
About TEKsystems:We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
-
Customer Service Representative
6 months ago
Kalamazoo, United States PNC Bank Corp. Full timePerforms customer service activities and initiatives for a broad range of products, services and problem resolution that occurs across multiple channels for our customers. Delivers CARES model to customers and service partners. Receives, investigates Customer Service Representative, Customer Service, Customer Experience, Representative, Benefits, Retail,...
-
Customer Service Representative
2 weeks ago
Kalamazoo, United States GB Packaging Full timeOur Customer Service Representative position is more Project Management position, not a Call-Center position.You will be expected to: Provide timely and accurate information about incoming customer order status and product knowledge requests. Process customer orders/changes, and returns according to established department policies and procedures. Process...
-
Customer Service Representative
3 weeks ago
Kalamazoo, United States Green Bay Packaging, Kalamazoo Div. Full timeOur Customer Service Representative position is more Project Management position, not a Call-Center position. You will be expected to: Provide timely and accurate information about incoming customer order status and product knowledge requests. Process customer orders/changes, and returns according to established department policies and procedures. Process...
-
Customer Service Representative
1 week ago
Kalamazoo, United States GB Packaging Full timeOur Customer Service Representative position is more Project Management position, not a Call-Center position.You will be expected to: Provide timely and accurate information about incoming customer order status and product knowledge requests. Process customer orders/changes, and returns according to established department policies and procedures. Process...
-
Customer Service Representative
1 month ago
Kalamazoo, United States GB Packaging Full timeOur Customer Service Representative position is more Project Management position, not a Call-Center position. You will be expected to: Provide timely and accurate information about incoming customer order status and product knowledge requests. Process customer orders/changes, and returns according to established department policies and procedures. Process...
-
Customer Service Representative
2 weeks ago
Kalamazoo, United States Circle K Full timeCircle K - 4117 Portage St [Retail Associate / Team Member] As a Customer Service Representative at Circle K, you'll: Provide prompt, courteous customer service and resolve customer issues on shift; Ring up all sales on cash register properly; Perform multi-function operation of fuel console, lottery machine, etc.; Inspect store facilities and equipment for...
-
Customer Service Representative
4 weeks ago
Kalamazoo, United States Holiday Companies Full timeHoliday Stationstores - 4117 Portage St [Retail Associate / Team Member] As a Customer Service Representative at Holiday Stationstores, you'll: Provide prompt, courteous customer service; Ring up all sales on cash register properly and accurately, handling money, checks, and other types of payment received for products sold; Perform multi-function operation...
-
Customer Service Representative
1 week ago
Kalamazoo, Michigan, United States Domino's Pizza LLC Full timeDomino's Pizza LLC Job OpportunityAs a Customer Service Representative at Domino's Pizza LLC, you will be responsible forMeeting and greeting customers, ensuring a positive and engaging experienceTaking customer orders and working with our Point of Sales System to provide accurate and timely serviceCreating a great customer experience by maintaining...
-
Customer Service Representative
2 months ago
Kalamazoo, United States U-Haul Full timeLocation: 1004 Portage, Kalamazoo, Michigan 49001 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional...
-
Insurance Customer Service Representative
3 weeks ago
Kalamazoo, Michigan, United States Stan Ellis - State Farm Agent Full timeWe are seeking a highly motivated and customer-focused Insurance Customer Service Representative to join our team at Stan Ellis - State Farm Agent. This is a fantastic opportunity to provide exceptional service to our customers while working in a dynamic and fast-paced environment.About the RoleAs an Insurance Customer Service Representative, you will be...
-
Insurance Customer Service Representative
3 weeks ago
Kalamazoo, Michigan, United States Stan Ellis - State Farm Agent Full timeJob OverviewWe are seeking a motivated and customer-focused individual to join our team as an Insurance Customer Service Representative. In this role, you will be responsible for providing prompt, accurate, and friendly service to our clients.ResponsibilitiesRespond to inquiries regarding insurance availability, eligibility, coverages, policy changes,...
-
Sales and Customer Service Representative
3 weeks ago
Kalamazoo, Michigan, United States Spirit Halloween Full timeBecome a part of the Spirit Halloween team as a Sales and Customer Service Representative. In this role, you will be responsible for greeting customers, answering questions about our products, and making recommendations to drive sales.You will work closely with your colleagues to maintain a clean and organized store, restock shelves, and participate in...
-
Customer Service Representative
5 days ago
Kalamazoo, Michigan, United States Consumers Credit Union Full timeAbout the Role: As a Customer Service Representative, you will be responsible for providing excellent digital member service to our members through video sessions. This role involves accurately and efficiently processing various cash and check inquiry transactions, recognizing referral opportunities to achieve personal sales goals, and demonstrating...
-
Customer Experience Representative
5 days ago
Kalamazoo, Michigan, United States Frederick Milton - State Farm Agent Full timeAbout the RoleWe are seeking a highly motivated and results-driven individual to join our team as a Customer Service Representative. As a key member of our sales team, you will be responsible for providing prompt, accurate, and friendly customer service, utilizing a customer-focused review process to educate customers about insurance options, and...
-
Customer Service Representative
5 days ago
Kalamazoo, Michigan, United States AT&T Full timeAbout AT&T:">At AT&T, we're committed to helping our customers connect and thrive. Our team of dedicated professionals works tirelessly to provide exceptional service and support.">The Opportunity:">We're seeking a highly skilled Customer Services Specialist to join our team in Kalamazoo, Michigan. As a key member of our customer-facing team, you'll play a...
-
Customer Service Representative
6 days ago
Kalamazoo, Michigan, United States AT&T Full time**About AT&T:**We are a leading telecommunications company with a wide range of career opportunities. Our Customer Services Specialists play a critical role in connecting, repairing and maintaining our services for customers.
-
Branch Customer Service Representative
5 months ago
Kalamazoo, United States The Auto Club Group Full timeIt's a great time to join AAA The Auto Club Group! JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD Job Type: Full time Exempt/Non Exempt: Hourly Job Description: Why Choose a Career with the AAA The Auto Club Group (ACG) Established brand that has been around for over 100 years. Our members know and trust us! Branch Offices house travel,...
-
Customer Service Representative
3 weeks ago
Kalamazoo, Michigan, United States Walmart Full timeJob SummaryWe are looking for a motivated Sales Associate to join our team at Walmart. In this role, you will be responsible for reviewing customer orders, locating merchandise, and ensuring customer satisfaction.Responsibilities and DutiesDispense customer orders quickly and accuratelySmile, greet, and thank customers with a positive attitudeWork as part of...
-
Outside Sales Representative
3 months ago
Kalamazoo, United States Gordon Food Service Full timeOverview For over 120 years, Gordon Food Service has delivered the excellence, expertise, and quality products our customers need to design successful food operations and experiences. We've grown to be the largest family-operated broadline food distribution company in North America by being passionately committed to the people we serve. At Gordon Food...
-
Customer Service Associate
6 days ago
Kalamazoo, Michigan, United States Holiday Companies Full timeAt Holiday Stationstores, we are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. The successful candidate will provide exceptional customer service, ringing up sales on the cash register accurately and handling various payment types. This role involves operating a fuel console and lottery...