Insurance Customer Service Representative

4 days ago


Kalamazoo, Michigan, United States Stan Ellis - State Farm Agent Full time
Job Overview

We are seeking a motivated and customer-focused individual to join our team as an Insurance Customer Service Representative. In this role, you will be responsible for providing prompt, accurate, and friendly service to our clients.

Responsibilities
  • Respond to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Work with the agent to establish and meet marketing goals.
  • Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
Benefits
  • Salary plus commission/bonus
  • Flexible hours
  • Valuable experience
  • Growth potential/Opportunity for advancement within our agency
Requirements
  • Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
  • Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams
  • People-oriented
  • Self-motivated
Estimated Salary:

$40,000 - $60,000 per year, depending on experience and performance.



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