Field Service Representative
1 month ago
- Plan and coordinate activities concerned with installing equipment, investigating, and resolving customer reports of technical problems with equipment, and eliminating future operational or service difficulties.
- Responsible for on-site field visits to supervise the installation of equipment.
- Investigate and resolve customer reports of technical problems with equipment and perform routine repairs.
- Onsite repairs for machine breakdowns. Test repaired items to ensure compliance with technical specifications.
- Perform quality control tests on repaired equipment, as needed.
- Training on machines for Operators and Maintenance Technicians.
- Perform any trials with products and packaging formats on customer sites.
- Technical advice to the customer.
- Establish and implement technical instruction programs for customers.
- During these calls, inspect and diagnose equipment for faults and completeness.
- Test equipment to determine operational condition.
- Troubleshoot to determine location and extent of equipment faults.
- Repair equipment by adjusting, aligning, repairing, or replacing defective components.
- Dismantling of machines for refurbishment or moving.
- Associate degree, preferred.
- 2+ years of related work experience.
- Combination of six months to one-year related experience will be considered.
- Requires frequent bending, stooping, kneeling, crouching, crawling, climbing, balancing, lifting, carrying, and reaching or handling with arms, hands, and fingers.
- Ability to frequently lift to 50 lbs.
- Able to lift 65 lbs. from floor to shoulder level occasionally.
We are an equal opportunity employer and we value diversity. All employment is decided on the basis of qualifications, merit and business need.Company DescriptionHireCall has been introducing great people to the best companies for over 20 years. When it comes to finding employment for you, we reach for the stars. We treat others the way we want to be treated. At HireCall, nothing tops the satisfaction of pairing the right person with the perfect opportunity at a great company. We look forward to unlocking the power of employment on your behalf\r
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We are an equal opportunity employer and we value diversity. All employment is decided on the basis of qualifications, merit and business need.
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