Coordinator, Customer Service
1 month ago
Responsibilities:
• Efficiently process and update customer tickets on a daily basis
• Liaise with customers to address service concerns and facilitate solutions
• Implement company software tools and programs to manage various tasks including benefit changes, ticket requests, customer inquiries, and other necessary assignments
• Display effective listening and communication skills to pinpoint problems, needs, and opportunities
• Ensure regular availability during evening work hours, as required
• Undertake additional duties as necessary
• Proficient use of telephony systems and basic online resources
• Emphasize on delivering excellent customer service and work closely with internal departments
• Utilize computer skills for various tasks and assignments.
• Demonstrated experience in Customer Service roles
• Proven ability in Training and Supervising team members
• Familiarity with Benefit Functions within a customer service setting
• Exceptional Communication Skills, both written and verbal
• Strong Computer Skills, including proficiency in Office Suite
• Experience with Ticketing System for customer queries and complaints
• Ability to liaise effectively with Internal Departments to resolve issues
• A Plus certification or equivalent is desirable
• Strong problem-solving abilities to Identify Problems and implement solutions
• Experience with Telephony System in a customer service environment
• Familiarity with company practices in customer service
• Ability to maintain high levels of customer service during peak periods.
-
Customer Service Coordinator
2 weeks ago
Houston, Texas, United States EcoShield Pest Solutions Full timeCustomer Service CoordinatorEcoShield Pest Solutions is a growing pest control company that provides comprehensive solutions for pest-free living. We are seeking a highly motivated and detail-oriented Customer Service Coordinator to join our team!The estimated salary for this position is $14 per hour, with opportunities for additional compensation. Our...
-
Customer Service Coordinator
2 weeks ago
Houston, Texas, United States SCI Shared Resources LLC Full timeJob DescriptionThe Customer Service Coordinator role at SCI Shared Resources LLC is a full-time position that requires administrative and clerical support to funeral homes, cemeteries, or crematories. This individual will provide general information on services offered in a polite manner, with the goal of meeting and exceeding customer expectations.
-
Customer Service Coordinator
7 days ago
Houston, Texas, United States NIGRO DERMATOLOGY GROUP PA Full timeJob SummaryNIGRO DERMATOLOGY GROUP PA in Houston is seeking a Customer Service Coordinator to join our front desk team.The successful candidate will be responsible for responding to phone calls, emails, and walk-in inquiries, as well as coordinating appointments and managing patient records.A competitive salary of $55,000 - $70,000 per year, depending on...
-
Customer Service Coordinator
3 weeks ago
Houston, Texas, United States Servco Pacific Full timeJob Summary:We are seeking an experienced Customer Service Coordinator to join our team at Servco Pacific. As a key member of our customer service team, you will be responsible for providing exceptional customer service, processing transactions, and maintaining accurate records.Key Responsibilities:- Provide excellent customer service and resolve customer...
-
Customer Service Coordinator
2 weeks ago
Houston, Texas, United States Richardson Sports Inc. Full timeJob OverviewRichardson Sports Inc. is seeking a highly organized and customer-focused individual to join our team as a Customer Service Coordinator.About Richardson Sports Inc.We are a leading provider of custom-made-to-order sports apparel, serving teams, consumer brands, and businesses large and small. Our commitment to excellence has shaped who we are and...
-
Customer Services Coordinator
3 weeks ago
Houston, United States LSPI Full timeLiquidPower Specialty Products Inc. (LSPI) is the global leader in the science of drag reduction. In 2014 LSPI was acquired by Berkshire Hathaway, having previously been a wholly owned subsidiary of Phillips 66. LSPI provides flow improver solutions, delivering strategic value to its customers by maximizing the flow potential of pipelines while increasing...
-
Customer Service Coordinator
2 weeks ago
Houston, Texas, United States TMD Staffing Full timeJob Overview:TMD Staffing is seeking a highly organized Customer Service Coordinator to join our team. The ideal candidate will have experience in customer service, order management, and logistics. Key Responsibilities:Manage orders from receipt to delivery, ensuring timely and accurate processingProvide exceptional customer service via phone, email, and...
-
Customer Service Coordinator
5 days ago
Houston, Texas, United States AtWork Group Full timeAbout AtWork Group:We are seeking a highly motivated Customer Service Coordinator to join our team. In this role, you will be responsible for assisting customers with applications and inquiries on vehicle for hire permits, data entry through the use of permitting systems, and providing support with incoming phone calls.About the Role:The ideal candidate will...
-
Customer Service Coordinator
3 weeks ago
Houston, United States Total Quality Logistics Full timeAbout the role:As a Customer Service Coordinator for TQL, you will receive extensive training to become a subject matter expert in a specific mode of transportation (ex. Warehousing, Less-Than-Truckload, Drayage) to support daily shipment activities. You will be the be the go-to-support for our sales reps, directly helping grow the company.What's in it for...
-
Customer Service Coordinator
3 weeks ago
Houston, United States Total Quality Logistics Full timeAbout the role:As a Customer Service Coordinator for TQL, you will receive extensive training to become a subject matter expert in a specific mode of transportation (ex. Warehousing, Less-Than-Truckload, Drayage) to support daily shipment activities. You will be the be the go-to-support for our sales reps, directly helping grow the company.What's in it for...
-
Sales and Customer Service Coordinator
3 weeks ago
Houston, Texas, United States Penske Full timePenske is a dynamic logistics company looking for a skilled Sales and Customer Service Coordinator. As a Customer Service Representative, you will be responsible for handling customer inquiries, explaining sales procedures, and responding to customer concerns in a fast-paced environment.Your primary goal will be to provide exceptional customer service,...
-
Customer Service and Repair Coordinator
1 week ago
Houston, Texas, United States Northwest Dodge Full timeJob Summary:We are seeking a highly skilled Customer Service and Repair Coordinator to join our team at Northwest Dodge. As a key member of our service department, the Customer Service and Repair Coordinator will be responsible for providing exceptional customer service, ensuring accurate diagnosis and repair of vehicles, and coordinating with technicians to...
-
CFA Customer Service Coordinator
3 weeks ago
Houston, United States Zurich NA Full timeCFA Customer Service Coordinator 119457 Travel Guard meets the diverse needs of leisure and corporate travelers alike through its comprehensive portfolio of travel insurance plans and assistance services as well as a network of experienced providers. With global service centers placed strategically around the globe, our 24/7 multilingual team is always...
-
GCA Customer Service Coordinator
3 weeks ago
Houston, United States Zurich NA Full timeGCA Customer Service Coordinator 119463 Travel Guard meets the diverse needs of leisure and corporate travelers alike through its comprehensive portfolio of travel insurance plans and assistance services as well as a network of experienced providers. With global service centers placed strategically around the globe, our 24/7 multilingual team is always...
-
Customer Service Coordinator
2 weeks ago
Houston, Texas, United States AmeriTech Staffing, Inc. Full timeJob DescriptionWe are seeking an experienced Customer Service Coordinator to join our team at AmeriTech Staffing, Inc.The estimated salary for this position is $45,000 - $55,000 per year, depending on location and experience.As a Sales Support Staff Assistant, you will be responsible for providing excellent customer service and administrative support to our...
-
Customer Service Coordinator
3 weeks ago
Houston, Texas, United States Stericycle Full timeStericycle, a leading provider of environmental solutions and medical waste management services, is seeking a highly skilled Customer Service Coordinator to join our team in Houston. This is an exciting opportunity for someone who enjoys working in a fast-paced environment and providing exceptional customer service.Job Summary:Respond to customer inquiries...
-
GCA Customer Service Coordinator
3 weeks ago
Houston, United States Zurich Insurance Group Full timeTravel Guard meets the diverse needs of leisure and corporate travelers alike through its comprehensive portfolio of travel insurance plans and assistance services as well as a network of experienced providers. With global service centers placed strategically around the globe, our 24/7 multilingual team is always just a phone call away and ready to assist...
-
GCA Customer Service Coordinator
3 weeks ago
Houston, United States Zurich Insurance Group Full timeTravel Guard meets the diverse needs of leisure and corporate travelers alike through its comprehensive portfolio of travel insurance plans and assistance services as well as a network of experienced providers. With global service centers placed strategically around the globe, our 24/7 multilingual team is always just a phone call away and ready to assist...
-
CFA Customer Service Coordinator
3 weeks ago
Houston, United States Zurich Insurance Group Full timeTravel Guard meets the diverse needs of leisure and corporate travelers alike through its comprehensive portfolio of travel insurance plans and assistance services as well as a network of experienced providers. With global service centers placed strategically around the globe, our 24/7 multilingual team is always just a phone call away and ready to assist...
-
CFA Customer Service Coordinator
3 weeks ago
Houston, United States Zurich Insurance Group Full timeTravel Guard meets the diverse needs of leisure and corporate travelers alike through its comprehensive portfolio of travel insurance plans and assistance services as well as a network of experienced providers. With global service centers placed strategically around the globe, our 24/7 multilingual team is always just a phone call away and ready to assist...