Network Administrator

3 weeks ago

Middleton, United States Robert Half Full time
Job DescriptionJob Description

We are seeking a skilled and customer-focused Network Administrator to join our team on a contract-to-hire basis. In this role, you will support external customers with their networking needs, with a focus on Cisco firewalls (FMC), routing, wireless, and switching. You will primarily be dedicated to supporting one major client, while managing smaller clients as well. This is an exciting opportunity to grow into managing a complex multi-location Cisco network and becoming a subject matter expert (SME) in key technologies.


Typical Day/Week:

  • Assisting external customers with their networking needs
  • Supporting Cisco firewalls (FMC), routing, wireless, and switching
  • Acting as a dedicated point of contact for a major client, ensuring top-tier service and support
  • Managing various smaller clients and potentially traveling to clients in Southern Wisconsin
  • Opportunity to eventually manage a complex multi-location Cisco network


Client Size of Environment: Ranges from 15-user networks to multi-site, large enterprise networks.


Key Responsibilities:

  • Provide hands-on networking support including Cisco firewalls (FMC), routing, wireless, and switching
  • Engage with customers, offering technical support and ensuring a seamless experience
  • Become the SME for several networking tools and services, including:
  • Cisco Email Security
  • Cisco Umbrella
  • Cisco DUO
  • Microsoft Phishing
  • Cisco Identity Services Engine (ISE)
  • Assist with the initial implementation and management of ISE


Requirements:

  • Proven experience in network administration, particularly with Cisco technologies
  • Familiarity with supporting and managing large, complex network environments
  • Strong customer service skills with the ability to work closely with clients
  • Ability to travel occasionally to client sites within Southern Wisconsin
• Possession of a minimum of 2 years of experience in a Network Administrator role or similar.
• Proficient in managing and maintaining Cisco Routers.
• Demonstrable expertise in a range of Cisco Technologies.
• Familiarity with Firewall Technologies, with an emphasis on their application and troubleshooting.
• Skilled in operating and managing Cisco Access Points.
• Knowledge and understanding of Phishing threats and countermeasures.
• Experience in using FMC (Firepower Management Center) for network security.
• Proficiency in handling Cisco Identity Services Engine (ISE).
• Demonstrated experience in managing Cisco Wireless technologies.
• Ability to effectively operate and troubleshoot Switches in a network environment.

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