Field Service Technician II

3 months ago

Middleton, United States Aventiv Technologies Full time

Welcome to Aventiv Please watch this brief video to find out if this is the place you want to be

***$1000 SIGN-ON BONUS***

**Associate Referral Reward Eligible**

**Travel/Driving to multiple locations will be required for this role. A monthly stipend and mileage reimbursement provided. **

Job Purpose: Maintains and repairs telecommunication equipment, associated computers, networking, and electronic equipment and to install all Securus’ products, features and equipment. Travels from location to location to resolve issues as stated above but could also serve as an onsite technician for a particular customer providing both technical and administrative duties or as a hybrid technician who is both on site and roving. Provides installation assistance, training or troubleshooting assistance to a FSA and/or FST1.

Essential Duties:

Repairs, maintains, programs and installs telecommunications hardware, associated LAN/WAN/networking hardware/software, various electronic equipment and wiring per specifications, codes, standards and operational procedures in correctional facilities. Repairs/installs phones, kiosk, video terminals, WAP’s, tablets and other required equipment within correctional facilities within assigned area of responsibility. Maintain and provide operations support for site surveys, pre-bid meetings and/or sales conferences. Communicates with dispatchers to receive work assignments and provides dispatchers with ETA for arrival and departure information. Troubleshoots situations where standard procedures have failed in isolating or resolving problems while interfacing with multiple departments for problem resolution. Required to assist in educating and training Securus customers, providing information to technical support and following direction given on Securus products & services. Provide administrative services on as needed basis or when dedicated to a particular customer: data entry including PIN/PAN, blocks/unblocks, customer reporting, training, providing CDR reports, assisting with video visitation and burning recordings and/or video to CD/DVD per subpoena and testifying in court when required. Maintains inventory of equipment and tools Manages and maintains assigned company inventories and assets (tool, vehicle, parts inventory, laptop etc.) Demonstrates proficient skills with telephony–pulling cable, terminating cable, trouble shoot wiring, loading configuration files, install and maintain all Securus equipment.

Knowledge, Skills, & Abilities:

Demonstrate the proficient understanding of the customers’ service needs and work to improve the operation of their facility with regard to all of Securus products such as: Inmate Calling System, Video Visitation, Kiosk and/or Tablets. Working knowledge and the ability to learn of all applicable practices, standards and codes (electrical, cabling, fiber, wireless, networking, conduit, industry, and Securus equipment) Ability to work all tasks to completion with a high sense of urgency and the highest work quality. Negotiates alternatives means of resolving issues and escalates issues when necessary. Responds to requests from management and customers via phone, e-mail and/or with reporting. Adheres to Field Service Standards and all Company policies. Must be able to pass multiple in-depth background checks. Self-starting, able to self-train on telephony-based product line. Excellent ability at multi-tasking, setting priorities and tracking issues concurrently. Strong communications skills, written and verbal, for working with customers, dispatchers, technical support, specialists, other field technicians and management. Must have a clean valid driving record.

Minimum Qualifications:

High school diploma or GED 3 years of installation repair and maintenance of telecom and networking devices. Experience working with Windows OS, VOIP, Adtran Fortinet, AOS, Cisco IOS and wireless technology. Telephony experience - including but not limited to pulling cable (Cat3 & Cat5), terminations (110, 66, Krone, RJ11 & RJ45) up to 100 pair cables and troubleshooting wiring / T1 / CO dial tone problems. Experience and knowledge of network (cat3, cat5, cat6) cabling configuration, troubleshooting and installation standards.

Preferred Qualifications:

Experience in conduit bending (EMT and Rigid) Conduit Bending Microsoft Certifications (A+, N+, MCSE etc.…) Cisco Certifications (CCNA etc.…) Electronics / Electrical Certification or Degree 6 years or more of related experience Wireless technology experience Fiber termination experience

Physical Requirements:

Standing, sitting, walking, speaking, listening, bending, reaching, pushing, pulling, lifting, grasping and manipulating tools, typing, using peripheral computer tools. May be required to lift up to 50 pounds. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Salary and Benefits:
 At Aventiv Technologies, our salary and benefits are designed to fit you as a whole person. We offer a salary range based on experience and qualifications to ensure your unique contributions are met with our most competitive offer.

$24.89-$28.37/hour (depending upon experience)  Health Insurance
401(k)
Disability
Life Insurance
Paid Time Off
Voluntary Benefits

Aventiv Privacy Policy:

Equal Employment Policy

Aventiv is proud to be an equal opportunity employer. All decisions regarding recruiting, hiring, promotion, assignment, training, termination and other terms and conditions of employment will be made without regard to race, color, national origin, biological sex, sexual orientation, gender identity, gender expression, gender presentation, religion, age, pregnancy, disability, work-related injury, veteran status, genetic information, marital status, or any other factor that the law protects from employment discrimination. We do not discriminate based on genetic information in accordance with the Genetic Information Nondiscrimination Act.

  • IT Infrastructure Analyst II

    2 months ago

    Middleton, United States TK Elevator Full time

    The first 3 letters in workplace safety are Y-O-U!TK Elevator is currently seeking an experienced IT Infrastructure Analyst II located in Middleton, TN. Responsible for supporting and troubleshooting day-to-day technology issues within our manufacturing facility. The ideal candidate needs excellent problem-solving, communication and interpersonal skills,...

  • Automotive Service Technician

    3 weeks ago

    Middleton, Wisconsin, United States Zimbrick Automotive Full time

    Are you a passionate car enthusiast looking to start a career in automotive service? Zimbrick Volkswagen of Middleton has an exciting opportunity for a Quick Lube Technician. In this entry-level position, you will have the chance to develop valuable skills and knowledge in vehicle maintenance and repair. Our customers rely on our express technicians to keep...

  • IT Help Desk Support

    2 months ago

    Middleton, United States K2 Staffing, LLC Full time

    Summary A leading IT Solutions Company in the Middleton, WI area is in need of a Help Desk Support Level II Technician to be located onsite with one of their top clients. An IT Technician's role is to ensure system operation and functionality so that end users can accomplish business tasks. The objective of the IT Technician will be to respond to support...

  • Reverse Osmosis System Servicer

    2 days ago

    Middleton, Massachusetts, United States Blue Collar Services Full time

    Field Service Technician RoleWe are seeking a skilled and motivated Field Service Technician to join our water treatment team at Blue Collar Services. As a Field Service Technician, you will be responsible for servicing point of use reverse osmosis systems and filters, water softeners, pH neutralizers, and other types of water treatment equipment. You will...

  • Medical Coding Specialist II

    3 weeks ago

    Middleton, United States University of Wisconsin Hospitals and Clinics Authority Full time

    Work Schedule: This is a full-time, 1.0 FTE position that is 100% remote. Shifts will be scheduled Monday-Friday 8:00 AM-4:30 PM or 8:30 AM - 5:00 PM. Hours may vary based on the operational needs of the department. Applicants hired into this position can work from most states. This will be discussed during the interview process. To be eligible to work...

  • Medical Coding Specialist II

    1 week ago

    Middleton, United States UW Health Full time

    Job DescriptionWork Schedule: This is a full-time, 1.0 FTE position that is 100% remote. Shifts will be scheduled Monday-Friday 8:00 AM-4:30 PM or 8:30 AM - 5:00 PM. Hours may vary based on the operational needs of the department. Applicants hired into this position can work from most states. This will be discussed during the interview process. To be...

  • Medical Coding Specialist II

    3 weeks ago

    Middleton, United States UW Health Full time

    Job DescriptionWork Schedule: This is a full-time, 1.0 FTE position that is 100% remote. Shifts will be scheduled Monday-Friday 8:00 AM-4:30 PM or 8:30 AM - 5:00 PM. Hours may vary based on the operational needs of the department. Applicants hired into this position can work from most states. This will be discussed during the interview process. To be...

  • Medical Coding Specialist II

    3 weeks ago

    Middleton, United States UW Health Full time

    Job DescriptionWork Schedule: This is a full-time, 1.0 FTE position that is 100% remote. Hours may vary based on the operational needs of the department. Applicants hired into this position can work from most states. This will be discussed during the interview process. To be eligible to work remotely, you must be in an approved remote work state for UW...

  • Medical Coding Specialist II

    1 week ago

    Middleton, United States UW Health Full time

    Job DescriptionWork Schedule: This is a full-time, 1.0 FTE position that is 100% remote. Hours may vary based on the operational needs of the department. Applicants hired into this position can work from most states. This will be discussed during the interview process. To be eligible to work remotely, you must be in an approved remote work state for UW...

  • Medical Coding Specialist II

    3 weeks ago

    Middleton, United States UW Health Full time

    Job DescriptionWork Schedule: This is a full-time, 1.0 FTE position that is 100% remote. Hours may vary based on the operational needs of the department. Applicants hired into this position can work from most states. This will be discussed during the interview process. To be eligible to work remotely, you must be in an approved remote work state for UW...

  • Medical Coding Specialist II

    1 week ago

    Middleton, United States UW Health Full time

    Job DescriptionWork Schedule: This is a full-time, 1.0 FTE position that is 100% remote. Hours may vary based on the operational needs of the department. Applicants hired into this position can work from most states. This will be discussed during the interview process. To be eligible to work remotely, you must be in an approved remote work state for UW...

  • Geospatial Solutions Developer Senior II

    4 days ago

    Middleton, Wisconsin, United States RIT Solutions, Inc. Full time

    RIT Solutions, Inc. is seeking an experienced Geospatial Solutions Developer Senior II to join our team. In this role, you will use development programs to plan, construct, implement, and document Geographic Information System (GIS) tools and data components.">This position requires a strong understanding of geospatial technology concepts and their...

  • Registered Behavior Technician

    1 week ago

    Middleton, United States Seven Hills Foundation & Affiliates Full time

    Under supervision of the Director of Clinical Services and the Assistant Director of Clinical Services, the Behavioral Technician will support the implementation of positive behavior support plans, collect and analyze data, assist with conducting ass Technician, Registered, Behavior, Clinical, Behavioral, Board Certified, Healthcare, Education Learn More

  • Emergency Veterinary Technician

    2 months ago

    Middleton, United States VCA Animal Hospitals Full time

    VCA Veterinary Emergency and Veterinary Specialty Center, in Middleton, WI is seeking a Certified Veterinary Technician to join our Emergency Team!Snapshot of the Role:As an Emergency team member, you will support the Emergency doctor teams by creating a positive, low-stress atmosphere for our clients and patients.Our Emergency and Critical Care Technicians...

  • Emergency Veterinary Technician: Swing Shift

    3 months ago

    Middleton, United States VCA Animal Hospitals Full time

    VCA Veterinary Emergency and Veterinary Specialty Center, in Middleton, WI is seeking a Certified Veterinary Technician to join our Emergency Team! Scroll down to find the complete details of the job offer, including experience required and associated duties and tasks. Snapshot of the Role: As an Emergency team member, you will support the Emergency...

  • Registered Behavior Technician

    3 months ago

    Middleton, United States Seven Hills Foundation Full time

    Overview Under supervision of the Director of Clinical Services and the Assistant Director of Clinical Services, the Behavioral Technician will support the implementation of positive behavior support plans, collect and analyze data, assist with conducting assessments (e.g., preference assessments), and attend meetings as needed. Maintains compliance with...

  • Emergency Veterinary Technician: Swing Shift

    3 months ago

    Middleton, United States VCA Animal Hospitals Full time

    VCA Veterinary Emergency and Veterinary Specialty Center, in Middleton, WI is seeking a Certified Veterinary Technician to join our Emergency Team!Scroll down to find the complete details of the job offer, including experience required and associated duties and tasks.Snapshot of the Role:As an Emergency team member, you will support the Emergency doctor...

  • Emergency Veterinary Technician: Swing Shift

    7 months ago

    Middleton, United States VCA Animal Hospitals Full time

    VCA Veterinary Emergency and Veterinary Specialty Center, in Middleton, WI is seeking a Certified Veterinary Technician to join our Emergency Team! Snapshot of the Role: As an Emergency team member, you will support the Emergency doctor teams by creating a positive, low-stress atmosphere for our clients and patients. Our Emergency and Critical Care...

  • Pharmacy Technician

    1 month ago

    Middleton, United States RPh on the Go Full time

    Job DescriptionJob DescriptionMinimum 1+ years pharmacy experience required.RPh on the Go is seeking a detail-oriented and dedicated Pharmacy Technician to join our team. The ideal candidate will have experience in pharmacy script fulfillment and hold a valid Wisconsin Pharmacy Technician license.Shift: M-F, Days (10am - 6pm)Key Responsibilities: Accurately...

  • Oncology Veterinary Technician

    3 weeks ago

    Middleton, United States VCA Animal Hospitals Full time

    VCA Veterinary Emergency Service & Veterinary Specialty Center is expanding its Pet CancerCare Center and is seeking a Certified Veterinary Technician for our Medical Oncology Services!You could be just the right applicant for this job Read all associated information and make sure to apply.Medical Oncology:Our multidisciplinary oncology team designs an...