Customer Service Representative

1 month ago


Livermore, United States Robert Half Full time
Job DescriptionJob Description

We are offering a contract for a Customer Service Representative position in Livermore, California. This role primarily revolves around the customer service function in the industry, where you will be working onsite.


Customer Service Representative Responsibilities:

• Efficiently process customer credit applications and incoming purchase orders.

• Maintain and update customer credit records accurately.

• Regularly monitor customer accounts and orders for on-time delivery, escalating any issues as necessary.

• Promptly respond to sales inquiries and manage customer expectations.

• Prepare and submit quotes to customers directly or as directed by sales.

• Acknowledge to the customer directly when their purchase order has been processed and communicate our commitment dates.

• Interface daily with other support departments, including Finance, Sales, Purchasing, Engineering, and Product Management.

• Manage returns, create and send out return documents to customers as needed, and ensure credit memos are sent to customers.

• Adhere to all documented sales operations processes and open corrective action cases for process improvement opportunities.

• Perform other related duties as assigned by management.


If you are interested in this customer service role, please submit your resume today

• Minimum of 1 year experience as a Customer Service Representative or similar role
• Proficiency in computer programs and CRM systems
• Demonstrated ability in data processing
• Familiarity with Epic Software
• Working knowledge of ERP - Enterprise Resource Planning
• Experience in answering inbound calls
• Capability to handle billing functions
• Skills in claim administration
• Knowledge of Epicor software
• Proven ability to process returns
• Experience in inventory tracking
• Proficiency in order management
• Experience in managing customer shipments
• Excellent customer service skills
• Proficiency in email communications
• Ability to provide accurate price quotes
• Experience in providing quotes to customers

  • Livermore, California, United States Wal-Mart Stores , Inc. Full time

    **About the Role:**We are seeking a skilled Customer Service Representative to join our retail team in LIVERMORE, CA. As a Customer Service Representative, you will play a critical role in delivering an exceptional shopping experience for our customers.**Salary Range:** $19.00 - $26.00 per hourOur team members enjoy a competitive hourly wage, as well as...


  • Livermore, United States TEKsystems Full time

    Job Title: Customer Service Representative Job Description: As a Customer Service Representative, you will be the front line of our customer interactions, ensuring timely coordination with our Dispatch and Scheduling teams to meet customer orders while maintaining high satisfaction levels. Your primary responsibilities include: + Handling inbound calls...


  • Livermore, California, United States The Plus Group Full time

    Job OverviewWe are seeking a highly motivated Customer Service Representative to join our team at The Plus Group. This is an on-site position with the possibility of becoming a permanent hire.The ideal candidate will have excellent communication skills, both verbal and written, and be able to effectively engage with customers to provide top-notch service.The...


  • Livermore, California, United States GRNN CO Full time

    Job DescriptionWe are seeking a highly motivated Customer Service Representative to join our team at GRNN CO. In this role, you will be responsible for providing exceptional customer service, responding to customer inquiries, and resolving any issues that may arise.Key ResponsibilitiesResponding to customer calls, emails, and in-person inquiriesProviding...


  • Livermore, California, United States The Plus Group Full time

    As a Customer Service Representative at The Plus Group, you will be the first point of contact for our members, providing exceptional service and support via phone. Your excellent communication skills and ability to handle high volumes of calls will ensure that our members receive a positive experience.This role is perfect for those who enjoy working in a...


  • Livermore, United States TEKsystems Full time

    Job DescriptionJob DescriptionJob Title: Customer Service RepresentativeJob Description:As a Customer Service Representative, you will be the front line of our customer interactions, ensuring timely coordination with our Dispatch and Scheduling teams to meet customer orders while maintaining high satisfaction levels. Your primary responsibilities...


  • Livermore, United States Ultimate Staffing Full time

    Job Summary: We are looking for a friendly and customer-oriented Customer Service Representative to join our client's team. The successful candidate will handle customer inquiries, provide information about products and services, and resolve customer complaints. Temp-to-Hire Position Fully on-site in Livermore, CA. $24-26.00 Hourly Responsibilities: ...


  • Livermore, California, United States Home Delivery Logistics Full time

    Job OverviewWe are seeking an experienced Customer Service Representative to join our team at Home Delivery Logistics. This role is ideal for individuals who enjoy working in a fast-paced environment and have excellent communication skills.The successful candidate will be responsible for managing independent owner/operator Contractors, dispatching and...


  • Livermore, California, United States FedEx Office Full time

    About FedEx OfficeFedEx Office is a leading provider of shipping, printing, and business services. Our team is dedicated to delivering exceptional customer experiences and providing innovative solutions to meet the evolving needs of our customers.Job SummaryWe are seeking a skilled Customer Service Representative to join our team at FedEx Office. As a key...


  • Livermore, United States Ultimate Staffing Services Full time

    Job DescriptionJob DescriptionJob Summary: We are looking for a friendly and customer-oriented Customer Service Representative to join our client's team. The successful candidate will handle customer inquiries, provide information about products and services, and resolve customer complaints.Temp-to-Hire PositionFully on-site in Livermore, CA.$24-26.00...


  • Livermore, United States Ultimate Staffing Full time

    Job Summary: We are looking for a friendly and customer-oriented Customer Service Representative to join our client's team. The successful candidate will handle customer inquiries, provide information about products and services, and resolve customer complaints.Temp-to-Hire PositionFully on-site in Livermore, CA.$24-26.00 HourlyResponsibilities:Respond to...


  • Livermore, California, United States Peninsula Building Materials Full time

    Job SummaryWe are seeking a skilled Customer Service Representative to join our team at Peninsula Building Materials. This role is ideal for individuals who possess excellent communication skills and are passionate about delivering exceptional customer experiences.Key Responsibilities:Customer Interaction: Engage with customers in a friendly and professional...


  • Livermore, California, United States G-III LEATHER FASHIONS Full time

    Karl Lagerfeld Paris is expanding its sales team at the San Francisco Premium Outlets location in Livermore, CA. As a Sales and Customer Service Representative, you will play a critical role in driving our success by providing exceptional customer service and meeting personal sales targets.About UsWe're a leading retailer with a portfolio of iconic brands,...


  • Livermore, United States Collabera Full time

    Description Home Search Jobs Job Description Customer Service Representative Contract: Livermore, California, US Salary: $25.00 Per Hour Job Code: 356223 End Date: 2024-12-22 Days Left: 2 hours left Apply Responsibilities: Communicate with up to 50 patients each day through phone calls and emails in a professional and courteous manner. Handle a...


  • Livermore, United States Collabera Full time

    Description Home Search Jobs Job Description Customer Service Representative Contract: Livermore, California, US Salary: $25.00 Per Hour Job Code: 356223 End Date: 2024-12-22 Days Left: 28 days, 2 hours left Apply Responsibilities: Communicate with up to 50 patients each day through phone calls and emails in a professional and courteous manner. Handle...


  • Livermore, United States Collabera Full time

    Description Home Search Jobs Job Description Customer Service RepresentativeContract: Livermore, California, USSalary: $25.00 Per HourJob Code: 356223End Date: 2024-12-22 Days Left: 19 days, 2 hours leftApplyResponsibilities: Communicate with up to 50 patients each day through phone calls and emails in a professional and courteous manner. Handle a...


  • Livermore, United States Collabera Full time

    Description Home Search Jobs Job Description Customer Service RepresentativeContract: Livermore, California, USSalary: $25.00 Per HourJob Code: 356223End Date: 2024-12-22 Days Left: 17 days, 2 hours leftApplyResponsibilities: Communicate with up to 50 patients each day through phone calls and emails in a professional and courteous manner. Handle a...


  • Livermore, California, United States Old Navy Full time

    About the PositionWe are seeking a Customer Experience Representative to join our team at Old Navy. As a Customer Experience Representative, you will be responsible for creating a positive and memorable shopping experience for our customers.Your Key ResponsibilitiesProvide exceptional customer service and respond to customer inquiriesProcess transactions...


  • Livermore, United States TEKsystems Full time

    Description The CSR takes inbound calls from customers and coordinates with the Dispatch and Scheduling teams to ensure customer orders are met in a timely manager and customer satisfaction remains high. Operational tasks: Customer relations and order taking. 60 - 80 calls/day Administrative tasks : Monitoring the activity of drivers Responding to customer...


  • Livermore, California, United States KFC Central California Full time

    Are you passionate about delivering exceptional customer experiences? Do you have a strong commitment to quality and safety?We are seeking a Customer Service Representative to join our team at KFC Central California. As a key member of our crew, you will play a vital role in ensuring that every customer leaves our restaurant satisfied and eager to return.Job...