Receptionist

2 months ago


Sheffield Village, United States Robert Half Full time
Job DescriptionJob DescriptionWe are offering a contract to hire employment opportunity for the role of Receptionist in the Financial Services industry, located in Sheffield Village, Ohio. As a Receptionist, you will be the forefront of our service, providing exceptional customer service, managing the multi-line phone system, and performing data entry tasks. You will also handle email correspondences and organize files and schedules.

Responsibilities:

• Manage the multi-line phone system, ensuring efficient communication within the organization.

• Prioritize customer service, handling inquiries and requests promptly and professionally.

• Perform data entry tasks, updating and maintaining accurate customer records.

• Handle email correspondences, responding to internal and external communications in a timely manner.

• Utilize Microsoft Excel, Outlook, and Word to perform tasks and manage data.

• Organize files and documents, ensuring easy accessibility and up-to-date records.

• Schedule appointments, managing the calendar efficiently.

• Utilize strong interpersonal skills to build relationships with customers and team members.

• Monitor customer accounts, taking necessary action in response to account activity.

• Process customer credit applications, ensuring accuracy and efficiency in all processes.• Proficiency in using Microsoft Excel, Microsoft Outlook, and Microsoft Word
• Experience in answering multi-line phone systems
• Excellent customer service skills
• Ability to perform data entry tasks with high accuracy
• Capable of managing email correspondence efficiently
• Strong interpersonal skills for interacting with clients and team members
• Knowledge in organizing files and managing office records
• Ability to schedule appointments and manage calendars effectively
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