Receptionist
2 months ago
Responsibilities:
• Manage the multi-line phone system, ensuring efficient communication within the organization.
• Prioritize customer service, handling inquiries and requests promptly and professionally.
• Perform data entry tasks, updating and maintaining accurate customer records.
• Handle email correspondences, responding to internal and external communications in a timely manner.
• Utilize Microsoft Excel, Outlook, and Word to perform tasks and manage data.
• Organize files and documents, ensuring easy accessibility and up-to-date records.
• Schedule appointments, managing the calendar efficiently.
• Utilize strong interpersonal skills to build relationships with customers and team members.
• Monitor customer accounts, taking necessary action in response to account activity.
• Process customer credit applications, ensuring accuracy and efficiency in all processes.• Proficiency in using Microsoft Excel, Microsoft Outlook, and Microsoft Word
• Experience in answering multi-line phone systems
• Excellent customer service skills
• Ability to perform data entry tasks with high accuracy
• Capable of managing email correspondence efficiently
• Strong interpersonal skills for interacting with clients and team members
• Knowledge in organizing files and managing office records
• Ability to schedule appointments and manage calendars effectively
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Front Office Assistant
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