Administrative Assistant

6 days ago


Lynchburg, United States Robert Half Full time
Job DescriptionJob DescriptionWe are seeking a dedicated Administrative Assistant to join our team located in Lynchburg, Virginia, 24503, United States. This role involves a variety of tasks ranging from managing inbound and outbound calls, maintaining customer service standards, to handling administrative duties. The successful candidate will be proficient in Microsoft Office Suite and comfortable with a busy work environment.

Responsibilities:

• Facilitate smooth communication by promptly answering inbound calls and making outbound calls as necessary.
• Provide exceptional customer service, addressing customer inquiries and resolving issues.
• Perform accurate data entry tasks to maintain customer records.
• Manage email correspondence with clients, ensuring their needs are met and queries are answered.
• Utilize Microsoft Excel, Microsoft Outlook, and Microsoft Word to perform various tasks.
• Efficiently schedule appointments, ensuring a smooth workflow.
• Leverage prior administrative experience to enhance efficiency in the workplace.
• Utilize Microsoft SharePoint for collaboration and information sharing.
• Perform receptionist duties, including greeting guests and managing the front desk.
• Exhibit strong organizational skills in managing tasks and planning projects.• Minimum of 1 year of experience in an Administrative Assistant role or similar
• Proficient in Microsoft Office Suite including Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, and Microsoft Word
• Familiarity with Microsoft SharePoint is a plus
• Proven experience in answering inbound calls and making outbound calls
• Excellent customer service skills
• Solid data entry skills with attention to detail
• Proven ability in email correspondence with professionalism
• Experience in scheduling appointments efficiently
• Previous administrative experience is a must
• Receptionist duties experience is an advantage

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