Customer Experience Specialist

2 months ago


Logan, United States Ascend Staffing Full time
Job DescriptionJob Description

Job link : https://ascend.aqore.com/job-portal/ASCEND/job/132174

Job Title

Customer Experience Specialist - Hiring Immediately

Job Description

We are looking for a driven Customer Experience Specialist. This individual will be responsible for answering phones, emails, and chats to solve issues and delight our customers. We are looking for an individual that can thrive in a fast-paced environment, pick up new processes quickly, have complete ownership of their responsibilities, and is able to manage multiple initiatives simultaneously. 

What we offer

 

  • Weekly pay of $17.00 per hour

  • Direct deposit & debit card payment options

  • Health, vision, dental, life, and disability insurance

  • May work some weekends

Responsibilities and Duties:  

·         Problem-solve over phone, email, and chat 

·         Deliver exceptional customer relations daily 

·         Acquire and demonstrate advanced product knowledge 

·         Resolve any issues that arise in a timely manner 

·         Adhere to all company policies and procedures  

·         Work overtime as needed  

·         Work both independently and with a team  

·         Process orders, returns, and issue credits  

·         Comfortable and confident with being on a phone and computer all day 

·         Assist the Receptionist team with various tasks and coverage at the front desk

·         Other miscellaneous duties as assigned

 Shift Info

  • Day Shift, 8:00am to 5:00pm

  • Monday - Friday

  • Qualifications and Requirements: 

    • 2+ years of customer service experience  

    • Experience in delivering client-focused solutions based on customer needs 

    • Self-motivated with the ability to recognize the relative value of opportunities and prioritize accordingly 

    • Natural relationship builder with integrity, reliability, and maturity 

    • Ability to make quick, smart decisions with limited information 

    • Excellent verbal and written communication skills  

    • Strong knowledge of Microsoft Office applications including Excel and Outlook 

    • Learn/retain product information quickly 

    • Handle stress in a positive way 

Apply today, Secretary - Want to be paid each week? near Logan, UT, 84321

About Ascend Staffing

Ascend Staffing has been connecting great people with real opportunities for over 50 years. We are always looking for great people. If you’re ready to earn more, get real benefits, and achieve your goals, you’ve come to the right place.

  • We do what we say we will do.

  • We are direct and transparent.

  • We find real opportunities with great employers.

Want to contact us?

Ascend Staffing Logan

130 S Main St Ste 205, Logan, UT 84321

Call: 435-752-9797

Text: 4352802578

Website: https://www.ascendstaffing.com/logan/

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@IN2005

@ZR2005

@TAL2005

Company DescriptionA True Partner in Your Success:
Ascend staffing has been connecting great people with great opportunities for over 50 years. Many of our talented workers stay with us for years because they like what they get from Ascend.

What We Offer:
Weekly Pay
Direct Deposit and Debit Card Payment Options
Medical, Dental, and Vision Coverage
Life and Short-term Disability Insurance

Our Purpose Statement:
Our purpose is to partner with employees, clients, and the community to create opportunities for growth and mutual success.

The Ascend Difference:
We do what we say we will do.
We are direct and transparent.
We find real opportunities with great employers.
We support our talent every step of the way.
We make a difference in people’s lives.

How We Help You:
Our recruiters aren’t just about filling jobs. They are about helping you achieve your goals. We put thousands of people to work every year in temporary, temporary-to-hire and direct hire placements.

We are always looking for great people. Apply todayCompany DescriptionA True Partner in Your Success:\r
Ascend staffing has been connecting great people with great opportunities for over 50 years. Many of our talented workers stay with us for years because they like what they get from Ascend. \r
\r
What We Offer:\r
Weekly Pay\r
Direct Deposit and Debit Card Payment Options\r
Medical, Dental, and Vision Coverage\r
Life and Short-term Disability Insurance\r
\r
Our Purpose Statement:\r
Our purpose is to partner with employees, clients, and the community to create opportunities for growth and mutual success.\r
\r
The Ascend Difference:\r
We do what we say we will do.\r
We are direct and transparent.\r
We find real opportunities with great employers.\r
We support our talent every step of the way.\r
We make a difference in people’s lives.\r
\r
How We Help You:\r
Our recruiters aren’t just about filling jobs. They are about helping you achieve your goals. We put thousands of people to work every year in temporary, temporary-to-hire and direct hire placements.\r
\r
We are always looking for great people. Apply today

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