Customer Service and Inventory Specialist

3 weeks ago


Logan, Utah, United States Industrial Finishes Full time
Customer Service and Inventory Specialist Job Information
Industrial Finishes is seeking an experienced Counter Sales Associate to join our team in Logan, UT. As a key member of our sales and customer service team, you will be responsible for handling customer inquiries, processing sales orders, and assisting with inventory management.

**Job Summary:**
This is a full-time position that requires strong interpersonal and communication skills, with the ability to work effectively in a fast-paced environment. You will be responsible for handling customer inquiries, processing sales orders, and assisting with inventory management tasks such as receiving and stocking inventory, shipping products, and performing vehicle maintenance. Additionally, you will provide product expertise and technical assistance to customers, including MSDS sheets and hazard information, and handle hazardous spills safely.

**Responsibilities:**
- Process customer sales orders via phone or in person, and assist with will-call orders and stock inventory, ensuring the showroom is stocked and products are properly rotated.
- Provide product expertise and technical assistance, including MSDS sheets and hazard identification, to help customers make informed purchasing decisions.
- Recommend and answer customers' questions regarding product features, benefits, prices, availability, and uses based on their needs and interests.
- Perform inside sales duties, including processing credits, billing, and price quotes to ensure accurate and efficient transactions.
- Handle customer complaints or issues, resolving them promptly or referring unresolved matters to management for further action.
$55,000 - $70,000 per year, depending on experience.
About Us:
We are a leading manufacturer of high-quality industrial coatings and finishes. Our company values innovation, teamwork, and customer satisfaction. We offer a competitive salary, comprehensive benefits package, and opportunities for career growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.

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