IT Help Desk Manager
23 hours ago
Responsibilities:
• Guide and support the IT help desk team to ensure high-quality service delivery
• Promptly and effectively resolve IT issues, providing exceptional customer service
• Enhance and streamline help desk policies and procedures for better efficiency
• Oversee the incident management system, ensuring swift resolution of IT issues
• Generate performance reports, analyze data, and identify trends to improve service delivery
• Collaborate with other IT teams and departments for seamless operations
• Manage relationships with external service providers, ensuring quality and timely service
• Assist with budgeting and resource allocation to optimize the use of IT resources
• Maintain proficiency with IT support systems like Cisco Technologies, Dell Technologies, Active Directory, Computer Hardware, and Deskside Support.• Comprehensive knowledge of Cisco Technologies is required.
• Proficiency in Dell Technologies is a must.
• Acquaintance with Active Directory is necessary.
• Demonstrable experience with Computer Hardware is expected.
• Familiarity with Deskside Support is essential.
-
Help Desk Technician
1 week ago
Des Moines, Iowa, United States RK Management Consultants Full timeJob Title:Help Desk TechnicianAbout the Job:We are seeking a skilled and detail-oriented Help Desk Technician to join our team at RK Management Consultants. As a Help Desk Technician, you will play a crucial role in providing technical support to our clients.Job Description:The successful candidate will be responsible for performing routine tasks, monitoring...
-
Help Desk Technician II
3 weeks ago
Des Moines, United States The Odom Corporation Full timeDescription The IT Help Desk Technician II provides internal support for employees and contractors. Candidates should have a mix of technical and customer service skills and be passionate about technology and helping people. Daily tasks include the support of The Odom Corporation's PCs, tablets, cell phones, application platforms, Office 365, printers,...
-
Help Desk Support
3 months ago
Des Moines, United States TEKsystems Full timeJob DescriptionJob DescriptionThis Company is looking to bring on a group of Tech Support Agents to support the internal employees of Wells Fargo via inbound phone calls. Agents will be trained on the internal tools, systems, processes and will be responsible for managing a ticketing que and helping troubleshoot issues that the employees are experiencing....
-
Help Desk Analyst
4 weeks ago
West Des Moines, IA, United States TEKsystems Full timeDescription:Agents will be trained on the internal tools, systems, processes and will be responsible for managing a ticketing que and helping troubleshoot issues that the employees are experiencing. Types of calls could include: password resets, server issues, VPN/connection issues, outlook, specific application issues, etc.The first week of the role will...
-
Service Desk Analyst
3 months ago
Des Moines, United States TEKsystems Full timeJob DescriptionJob DescriptionDuration6 Month(s) Contract to hireLooking for someone who is looking for a long term opportunity to Grow.3rd Shift is Midnight to 8a. Remote now and then onsite after COVID Req Description DescriptionThe Service Desk Analysts role within our IT Infrastructure Consulting group provides you with a unique opportunity to be a...
-
Hotel Front Desk Clerk IA
4 days ago
des moines, United States TMC Transportation Full timeTMC Transportation is the nation's largest employee-owned, open deck transportation company. Founded in 1972, and headquartered in Des Moines, Iowa, TMC provides expert transportation services and supply-chain management solutions throughout the 48 contiguous states. If you're seeking a rewarding career at a dynamic company built on integrity, innovation and...
-
Customer Service- Front Desk at our hotel
2 months ago
West Des Moines, United States Steak n Shake Full timeReplies within 24 hours Job brief We are looking for a Hotel Front Desk Agent and Cleaner to serve as our guests' first point of contact and manage all aspects of their accommodation. Must be able to work evenings and weekends. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms,...
-
Customer Service- Front Desk at our hotel
3 months ago
West Des Moines, United States Steak n Shake Full timeJob brief We are looking for a Hotel Front Desk Agent and Cleaner to serve as our guests' first point of contact and manage all aspects of their accommodation. Must be able to work evenings and weekends. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you...
-
Front Desk Agent
2 weeks ago
West Des Moines, United States Arbor Lodging Management Full timeJob Type Part-time Description Arbor Lodging is a leading hotel investment and management company with a growing portfolio of hotels throughout the United States, Mexico, and the Caribbean. We have been entrusted by numerous partners and are approved managers for Marriott, Hilton, Hyatt, and IHG. Our service ethos is proactive and holistic, fostering an...
-
Front Desk Office Coordinator
1 week ago
West Des Moines, United States Robert Half Full timeJob DescriptionJob DescriptionWe are offering a short term contract employment opportunity for a Front Desk Office Coordinator in West Des Moines, Iowa. In this role, you will be the first point of contact for our guests, handling incoming calls, and providing exceptional customer service. You will also be tasked with various office administrative duties to...
-
des moines, United States TMC Transportation Full timeTMC Transportation is the nation's largest employee-owned, open deck transportation company. Founded in 1972, and headquartered in Des Moines, Iowa, TMC provides expert transportation services and supply-chain management solutions throughout the 48 contiguous states. If you're seeking a rewarding career at a dynamic company built on integrity, innovation and...
-
des moines, United States TMC Transportation Full timeTMC Transportation is the nation's largest employee-owned, open deck transportation company. Founded in 1972, and headquartered in Des Moines, Iowa, TMC provides expert transportation services and supply-chain management solutions throughout the 48 contiguous states. If you're seeking a rewarding career at a dynamic company built on integrity, innovation and...
-
Des Moines, United States TMC Transportation Full timeTMC Transportation is the nation's largest employee-owned, open deck transportation company. Founded in 1972, and headquartered in Des Moines, Iowa, TMC provides expert transportation services and supply-chain management solutions throughout the 48 contiguous states. If you're seeking a rewarding career at a dynamic company built on integrity, innovation and...
-
Assistant General Manager
2 weeks ago
Des Moines, United States Crunch Fitness Full timeDescription The Assistant General Manager will support the General Manager promote an environment of diversity and acceptance while creating a warm welcoming environment for members. The Assistant General Manager (AGM) is an extension of the General Manager and will preside over the operation when the General Manager is not in the facility. The AGM is to...
-
Operations Manager
6 months ago
West Des Moines, United States Genesis HealthCare Full timePosition: Operations Manager Reports to: Club Manager Employee Type: Full Time Job Summary: This position will be responsible for the day-to-day operations of the Front Desk and Courtesy Service Desk including hiring, recruiting, scheduling and the training of new Front Desk and Courtesy Service employees. This includes, but is not limited to, the...
-
Front Desk Agent
5 months ago
West Des Moines, United States Residence Inn West Des Moines Full timeCompensation Type: Hourly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in major U.S. gateway cities including New York, Boston, Miami, San Francisco and Honolulu, with a growing Caribbean and Latin America footprint. The...
-
Revenue Cycle Management Professional
2 weeks ago
Des Moines, Iowa, United States Nearterm Full timeWe are seeking an experienced Revenue Cycle Management Professional to join our team at Nearterm. This newly created role offers a unique opportunity to oversee RCM vendors, manage refunds projects, and focus on time of service collections.The ideal candidate will have a strong understanding of front-end revenue cycle departments, including scheduling,...
-
Operations Director
2 months ago
Des Moines, Iowa, United States Genesis HealthCare Full timeJob Summary: We are seeking a highly skilled Operations Manager to oversee the day-to-day operations of our Front Desk and Courtesy Service Desk. The ideal candidate will have experience in customer service, cash handling, and team management.Duties and Responsibilities:* Manage club follow ups to ensure members are not past due and current* Execute...
-
Tech Support Specialist
2 weeks ago
Des Moines, Iowa, United States TEKsystems Full timeThis Company is seeking Tech Support Agents to support internal employees via inbound phone calls. Agents will be trained on internal tools, systems, and processes. They will be responsible for managing a ticketing queue and assisting with issue troubleshooting. Types of calls may include password resets, server issues, VPN/connection issues, and specific...
-
Front End Revenue Cycle Manager
2 months ago
Des Moines, United States Nearterm Corporation Full timeDo you value a healthcare provider group that really cares about their mission and values? Want to work with a leadership team that has an open door policy? Want to come to work for a place where lunch is provided almost everyday? Do you thrive working on-site and being hands on and into the details of all things revenue cycle? If so, then we want to hear...