Help Desk Analyst

1 week ago


Baltimore, United States Robert Half Full time
Job DescriptionJob DescriptionWe are seeking an experienced Help Desk Analyst for our team operating within the Amusement/Recreation Ser/Entertainment industry. The role is based in BALTIMORE, Maryland, 21244-2501, United States and offers an exciting opportunity.

Responsibilities:

• Provide technical assistance related to Android Development and Microsoft tools.
• Tackle issues related to Cisco and Citrix Technologies.
• Conduct regular checks and maintenance on Mac Computers.
• Manage and resolve queries related to Active Directory.
• Handle Apple Devices and ensure their optimum functionality.
• Troubleshoot and fix issues related to Computer Hardware.
• Oversee the Configuration Management process.
• Lead the deployments and ensure their smooth execution.
• Maintain a proactive approach towards customer service and support.
• Collaborate with the team to achieve service goals and enhance customer experience.• Demonstrated proficiency in Android Development
• Experienced in utilizing Cisco Technologies
• Proficient in the use of Citrix Technologies
• Solid understanding and usage of Mac Computers
• Competence in various Microsoft software and applications
• Ability to manage and maintain Active Directory
• Skilled in handling and troubleshooting Apple Devices
• Knowledgeable in Computer Hardware
• Experience in Configuration Management
• Familiarity with Deployments in a tech environment
  • Help Desk Manager

    2 months ago


    Baltimore, United States Robert Half Full time

    Job DescriptionJob DescriptionWe are seeking a Help Desk Manager to join our team in the Healthcare, Hospitals, and Social Assistance industry in BALTIMORE, Maryland. This role offers a long term contract employment opportunity. As a Help Desk Manager, you will primarily be responsible for managing customer support tickets, assisting with operations, and...

  • Help Desk

    9 hours ago


    Baltimore, United States Lorven Technologies Full time

    Position: Help Desk (Junior) Location: 707 N. Calvert St., Baltimore, MD 21201 (Onsite Role) Contract Job Description: At least two (2) years of experience in the following technical areas: 1. Working in a helpdesk environment, using technical skills to resolve end user issues on a first call resolution basis. 2. Troubleshooting applications like Microsoft...


  • Baltimore, United States KamisPro Full time

    Excellent opportunity to join a large nonprofit as the IT Helpdesk Manager. We will be doing a consulting to perm. Upon conversion the benefits are outstanding (10% employer contribution in retirement plan, extensive PTO and holiday plays, excellent health/vision/dental mainly covered by employer, etc).Onsite support is required two times per week, with the...


  • Baltimore, United States TEKsystems Full time

    *Description:* Daily responsibilities include logging, tracking and resolving an average of 40 to 50 customer interactions per day. Specific responsibilities include acting as the customer advocate for problem resolution, demonstrating intermediate-advanced trouble-shooting skills, handling, diagnosing, and resolving end user calls in a single point of...


  • Baltimore, United States Friends School of Baltimore Full time

    At a Glance: Job Title: Administrative Support Specialist (Help Desk Role) Location: Friends School of Baltimore - Baltimore, MD 21210 Reports To: Director of Information Services Position Type: Full Time Pay range $17 - $19 Friends School is a Quaker, co-educational, college preparatory school, Pre-K through Grade 12, in Baltimore City, enrolling 803...

  • Help Desk Technician

    2 months ago


    Baltimore, United States Jacobs Full time

    Are you interested in using your skills to help shape the Cyber, Security, & Intel space?  If so, look no further.  We are seeking a Help Desk Technician to join our team of passionate individuals on our Prime Information Assurance (IA) contract.  In this role you will support challenging, mission-critical projects that make a direct impact on the...


  • baltimore, United States KamisPro Full time

    Excellent opportunity to join a large nonprofit as the IT Helpdesk Manager. We will be doing a consulting to perm. Upon conversion the benefits are outstanding (10% employer contribution in retirement plan, extensive PTO and holiday plays, excellent health/vision/dental mainly covered by employer, etc).Onsite support is required two times per week, with the...


  • Baltimore, United States Friends School of Baltimore Full time

    At a Glance: Job Title: Administrative Support Specialist (Help Desk Role) Location: Friends School of Baltimore - Baltimore, MD 21210 Reports To: Director of Information Services Position Type: Full Time Pay range $17 - $19Friends School is a Quaker, co-educational, college preparatory school, Pre-K through Grade 12, in Baltimore City, enrolling 803...


  • Baltimore, United States TEKsystems Full time

    Our client is hiring a Helpdesk Technician to work in Catonsville, MD. The daily responsibilities include logging, tracking and resolving an average of 30 to 40 customer interactions per day. Specific responsibilities include acting as the customer advocate for problem resolution, demonstrating intermediate-advanced trouble-shooting skills, handling,...


  • baltimore, United States Robert Half Full time

    Position Summary: This Helpdesk – Support role serves as the initial point of contact and provides technical support to the user base. Support is provided via phone, email, text, and in person/on-site visits to users at any of our ten locations surrounding the Baltimore, MD area. Candidates for this position should possess strong communication, customer...


  • Baltimore, United States Robert Half Full time

    Position Summary: This Helpdesk – Support role serves as the initial point of contact and provides technical support to the user base. Support is provided via phone, email, text, and in person/on-site visits to users at any of our ten locations surrounding the Baltimore, MD area. Candidates for this position should possess strong communication, customer...

  • Technical Analyst

    2 weeks ago


    Baltimore, United States 3clogic Full time

    At 3CLogic, we are big believers that our people are the most important asset we have and that winning is a team sport. 3CLogic is a fast growing, venture-backed, SaaS “startup” with our headquarters in Rockville, Maryland. Some of our roles are local to the main office and others are remote, but we have talented individuals working from everywhere as we...


  • Baltimore, United States Lenmar Consulting Full time

    Lenmar Consulting is seeking several Entry-Level / Junior Operations Analysts to help us support our global Investment Banking Client out their Baltimore Division. We are seeking candidates for several divisions of the investment bank including Wealth Management, Trade Processing, Trade Settlement, Asset / Loan Servicing, as well as Equities / Fixed Income /...

  • Entry Level Brokerage

    2 months ago


    Baltimore, United States Lenmar Consulting Inc Full time

    Lenmar Consulting is seeking several Entry-Level / Junior Operations Analysts to help us support our global Investment Banking Client out their Baltimore Division. We are seeking candidates for several divisions of the investment bank including Wealth Management, Trade Processing, Trade Settlement, Asset / Loan Servicing, as well as Equities / Fixed Income /...

  • Entry Level Brokerage

    1 month ago


    baltimore, United States Lenmar Consulting Inc Full time

    Lenmar Consulting is seeking several Entry-Level / Junior Operations Analysts to help us support our global Investment Banking Client out their Baltimore Division. We are seeking candidates for several divisions of the investment bank including Wealth Management, Trade Processing, Trade Settlement, Asset / Loan Servicing, as well as Equities / Fixed Income /...

  • Entry Level Brokerage

    8 months ago


    Baltimore, United States Lenmar Consulting Inc Full time

    Lenmar Consulting is seeking several Entry-Level / Junior Operations Analysts to help us support our global Investment Banking Client out their Baltimore Division. We are seeking candidates for several divisions of the investment bank including Wealth Management, Trade Processing, Trade Settlement, Asset / Loan Servicing, as well as Equities / Fixed Income /...


  • Baltimore, United States Thompson Financial Group Full time

    Description Do you have a passion for helping others and love putting a smile on people's faces? Then you're a great fit for the receptionist position on our team! You'll act as the first point of contact for the business, answer phone calls, schedule meetings, make travel arrangements, handle mail and deliveries, and help us with other operational duties to...

  • Help Desk Technician

    1 month ago


    baltimore, United States Robert Half Full time

    Top 3 Must Haves: Deploy and migrate Windows servers, including setup and configuration.Oversee Office 365 (O365) migration and deployment within a Microsoft environment.Install and configure networking hardware, with a focus on SonicWall firewalls.Job Description: Project EngineerOverviewThis full-time Project Engineer role, based in Baltimore, MD, offers...

  • Help Desk Technician

    1 month ago


    Baltimore, United States Robert Half Full time

    Top 3 Must Haves: Deploy and migrate Windows servers, including setup and configuration.Oversee Office 365 (O365) migration and deployment within a Microsoft environment.Install and configure networking hardware, with a focus on SonicWall firewalls.Job Description: Project EngineerOverviewThis full-time Project Engineer role, based in Baltimore, MD, offers...

  • Network Analyst

    1 week ago


    Baltimore, United States Top Secret Clearance Jobs Full time

    About the job Network Analyst Top Secret Clearance Jobs is dedicated to helping those with the most exclusive security clearance find their next career opportunity and get interviews within 48 hours. Links Technology Solutions is currently seeking an experienced Digital Network Analyst to fill an opening with an IT Services and IT Consulting company....