Insurance Claims Representative

5 days ago


Clearwater, United States Ultimate Staffing Services Full time
Job DescriptionJob Description

Our customer is a national insurance company and they are experiencing a high volume of claims as a result from this year's hurricane season. The Insurance Claims Representatives will provide support to their policy owners and agents. They are looking for experienced Customer Service professionals who are comfortable managing a high volume of incoming calls while providing exceptional service to their policy holders. The ideal candidate for this position will be an excellent communicator who exercises patience and understanding when assisting a customer through the claims process.

Responsibilities:

  • Respond to the service needs of policy owners, general agents, producers, field personnel and home office employees, maintaining ownership until completed
  • Act as primary service contact for customers and agents
  • Respond to telephone, on line, and written inquiries
  • Conduct research when needed to complete service requests
  • Handle all service requests within department service standards
  • Prepare service reports when requested

Qualifications:

  • One year experience in call center Customer Service required; previous experience in the property and casualty industry strongly preferred
  • Proficiency with Microsoft Office products required
  • Demonstrated customer service focus / superior customer service skills.
  • Excellent communication skills and ability to interact on a professional level with internal and external personnel
  • Results driven with strong problem solving and analytical skills.
  • Ability to work in a fast paced environment; and manage changing priorities effectively.
  • Ability to work within a call center scheduled environment.
  • Detail-oriented and exceptionally organized

Shift: 8am to 5pm- Overtime may be required, dependent upon the severity of the storms.

Location: Clearwater, FL - This is a hybrid position. Applicants must live within 30 minutes of the Clearwater/Largo area.

Duration: Estimated for 60 to 90 days temporary, but could be extended based on the claims volume.

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.



  • Clearwater, United States Insurance Administrative Solutions Full time

    About Insurance Administrative Solutions Insurance Administrative Solutions, L.L.C. ("IAS"), headquartered in Clearwater, Florida, is a third-party administrator providing business process outsourcing for insurance carriers. Formed in 2002, IAS administers policies for insureds residing all across the United States. Job Summary Provide prompt and courteous...


  • Clearwater, United States Ultimate Staffing Services Full time

    Job DescriptionJob DescriptionOur customer is a national insurance company and they are experiencing a high volume of claims as a result from this year's hurricane season. The Insurance Claims Representatives will provide support to their policy owners and agents. They are looking for experienced Customer Service professionals who are comfortable...


  • Clearwater, United States Frank Winston Crum Insurance Full time

    FrankCrum is a Top Workplace! Frank Winston Crum Insurance (FWCI) issues Workers' Compensation and General Liability policies by offering flexible coverage and payment options to meet the varied needs of businesses. Over the years, FWCI has grown from a single-state insurance carrier to one that is licensed in 45 states and continues to expand. In addition...


  • Clearwater, United States Frank Winston Crum Insurance Full time

    FrankCrum is a Top Workplace! Frank Winston Crum Insurance (FWCI) issues Workers' Compensation and General Liability policies by offering flexible coverage and payment options to meet the varied needs of businesses. Over the years, FWCI has grown from a single-state insurance carrier to one that is licensed in 45 states and continues to expand. In addition...


  • Clearwater, United States Pridestaff Full time

    Job OverviewWe are seeking highly skilled professionals with medical coding and insurance expertise to fill full-time claims adjuster roles with a leading company in Largo.This opportunity offers a great work-life balance, with first shift schedules and a competitive salary package that includes PTO and comprehensive insurance benefits.Key...


  • Clearwater, United States CCS Corp Full time

    Overview: Are you looking for a purposeful career that will make a difference in the patient community? At CCS, our approach to at-home patient care is redefining chronic care management. We are seeking individuals that will thrive in a patient-centric dynamic environment. If you are an attentive listener, fast-thinker, and problem-solver, with the ability...


  • Clearwater, United States CCS Corp Full time

    Overview: Are you looking for a purposeful career that will make a difference in the patient community? At CCS, our approach to at-home patient care is redefining chronic care management. We are seeking individuals that will thrive in a patient-centric dynamic environment. If you are an attentive listener, fast-thinker, and problem-solver, with the ability...


  • Clearwater, United States Staff My Agency Full time

    Rob Sheehan - State Farm Agency, located in Clearwater, FL has an immediate opening for a full-time Licensed Insurance Sales Professional. We are an award winning State Farm agency focused on fulfilling the needs of our customers and creating success for our team. My Unique Ability is empowering others to achieve their potential and strategizing simple...


  • Clearwater, United States Staff My Agency Full time

    Position Overview">We are seeking a qualified professional to join our team for the role of Part-Time Insurance Sales / Customer Service Representative. A Resident Customer Service license is required.">This is an excellent opportunity for a motivated self-starter who thrives in a fast-paced environment. As an Agent Team Member, you will receive salary plus...


  • Clearwater, Florida, United States KATHERINE JONES INSURANCE AGENCY IN Full time

    OverviewKatherine Jones Insurance Agency is a reputable insurance agency seeking an experienced Insurance Account Manager to join our team. This role requires strong knowledge of insurance products, excellent customer service skills, and the ability to manage multiple accounts.Job DescriptionThis position involves ensuring that customers have a positive...


  • Clearwater, United States Premier Administrative Solutions Full time

    Overview:Make your application after reading the following skill and qualification requirements for this position.Health Insurance Medical Claims Examiner(Initial Training on Site - 30 days - Remote after training)Must live within a reasonable commuting distance of Clearwater, FLMonday-Friday Schedule with daytime hoursResponsibilities:Summary:The Medical...


  • Clearwater, United States Freeway Insurance Services America LLC Full time

    Overview: Freeway Insurance Services America LLC is one of the largest privately held insurance brokers in the United States, ranked the #1 Personal Lines Leader by the Insurance Journal for seven consecutive years. We are a growth-oriented company with over 800 retail store locations nationwide.


  • Clearwater, Florida, United States Pappas Agency Full time

    Transform Your Career with The Pappas Agency\We are seeking a talented and ambitious individual to join our team as a Senior Insurance Sales Representative. In this role, you will have the opportunity to build a rewarding career with high earning potential and growth opportunities.\About Us\The Pappas Agency is a leading provider of insurance solutions,...


  • Clearwater, United States Insurance Administrative Solutions Full time

    About the PositionWe are looking for a dedicated and customer-focused individual to join our team as a Medicare Supplement Representative. In this role, you will be responsible for providing exceptional customer service to our clients while working in a fast-paced administrative environment. Key Responsibilities:Provide accurate and timely information to...


  • Clearwater, United States Insurance Administrative Solutions Full time

    About Insurance Administrative SolutionsWe are seeking highly motivated and skilled professionals to join our team as Customer Service Representatives. As a key member of our team, you will be responsible for delivering exceptional customer service, resolving customer inquiries and issues, and working collaboratively with Supervisors and other team members...


  • Clearwater, United States Frank Winston Crum Insurance Full time

    Frank Winston Crum Insurance is a Top Workplace, known for its commitment to delivering high-value services to clients. The company has grown significantly since its inception in 1981, expanding from a single-state insurance carrier to a multi-state entity with a wide range of offerings. This growth has been fueled by the company's focus on providing...


  • Clearwater, United States FrankCrum Full time

    FrankCrum is a Top Workplace! The FrankCrum Insurance Agency (FCIA) is a local family-owned commercial insurance agency with a diverse client base throughout the US. We are a consultative resource and provide detailed information to assist clients in making informed decision on their commercial insurance coverage needs. Our agency works with a wide range of...


  • Clearwater, Florida, United States FrankCrum Full time

    FrankCrum Insurance AgencyWe are a family-owned commercial insurance agency with a diverse client base throughout the US, seeking a skilled Customer Service Representative to join our team.About the RoleIn this full-time position, you will have the opportunity to impact the FrankCrum business every day by providing general office support for commercial lines...


  • Clearwater, United States Staff My Agency Full time

    Company OverviewAt Staff My Agency, we are dedicated to providing exceptional customer service and building a successful team. Our State Farm agent is seeking a qualified professional to join their winning team as a Licensed Sales/Customer Service Representative.Salary:The estimated annual salary for this role is around $60,000-$80,000 plus bonus...


  • Clearwater, United States Mark Forgas - State Farm Agent Full time

    Benefits:Bonus based on performanceFlexible scheduleROLE DESCRIPTION:Customer Relations Representatives at Mark Forgas State Farm work directly with our customers in a service-oriented capacity.  Individuals will also partner with Sales representatives to improve efficiency of onboarding new customers.We look forward to incorporating your energy and...