Service Technician
2 weeks ago
Title: Service Technician
PR: $19-22/hr (OT eligible)
*Technicians are compensated during their drive time in between jobs (or any commute to/from their first/last job over 55min), not just on location.
*Training: 2-5 weeks of modules and shadowing (ALL TECHS ARE COMPENSATED $15/hr DURING THE 2-5 WEEK TRAINING PERIOD, NOT PERMITTED TO WORK ANY OT DURING TRAINING).
Duration: 6-month contract-to-hire
Location: Phoenix, AZ
Schedule: MONDAY THROUGH FRIDAY 9-4:30PST
Interview Process: 1 & Done Virtual
Must Haves:
- 1-2 years of experience in a client facing service position
- BTR license--Home | State Board of Technical Registration
- Low voltage installation or servicing experience
- Current valid State Driver's License and reliable transportation to transport necessary tools and equipment
- Familiar with power and hand tools (drills, wire cutters, etc.)
- Customer service skills and professionalism over the phone and in person
- Ability to work under general supervision and independently at multiple customer sites daily.
- Comfortable with computers, basic Microsoft Suite, Smartphone devices (mostly for documentation and scheduling).
Plusses:
- Hands-on experience with installation, repair, troubleshooting or set-up of devices (security cameras, alarm systems, Network/WiFi, wires or cabling, phones, tablets, ATMs, printers, etc.)
- Some technical school training
- Prior experience with providing services to electrical systems
- Prior sales experience (will have the opportunity to earn commission in this role for upselling)
Day-to-day:
A customer of Insight Global is looking for a Service Technician to support their customer base on site in the Phoenix, AZ area. These individuals will be responsible for working with the existing customer base in the local area to service home security systems at various residence locations in the local territory. They will utilize their customer service skills to work directly with the troubling shooting of current systems and getting them cell phone access to the company application for their security system. This individual must be comfortable using their personal vehicle to go to and from the customer sites to the shop location and will have onsite training at the start of their employment.
Company DescriptionOne of Insight Global’s major clients are seeking an AV Installation Technician in Bentonville, Arkansas to assist with a large project pertaining to a new corporate campus build out. Selected candidates will be responsible for the cabling and installation of audiovisual systems throughout large corporate buildings and will include spaces such as training and conference rooms, shared workspaces, break rooms, and digital signage among other areas. This position requires periodic overtime and may require regular overtime for extended periods to meet fabrication deadlines.-
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