GreenDrop Customer Service Attendant

2 months ago

Honolulu, United States Savers Value Village Full time
Job DescriptionJob DescriptionJob Title: GreenDrop Customer Service AttendantPay: $14.50 - $21.75Who we are:   GreenDrop® is rapidly expanding to make donating lightly used clothing and household items easy, convenient, and eco-friendly.  By partnering with nonprofit organizations, we redirect millions of pounds of quality, pre-owned items away from landfills and back into closets and homes for reuse.     GreenDrop® accepts donations on behalf of our nonprofit partners and pays them for those items, providing critical funding for their missions. Community donated goods are then given a second chance to be loved again in local thrift stores. Learn more about GreenDrop® at gogreendrop.com.     [Footnote disclosure: GreenDrop® is a for-profit company and registered professional fundraiser where required.]   What you can expect:  ·        To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities.  ·        An investment in the career path interests of our people. With our aggressive expansion plans, we recognize the importance of the continued growth and development of our team members.  ·        We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute.   What you get:  Comprehensive onboarding and training from day one.  In-house expertise Our training department / Savers University develops and delivers robust training to every team member across our organization — from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings.  Benefits offerings including:  
  • Bundled health plans such as medical, Rx, dental and vision
  • Company-paid life insurance for extra protection and peace of mind
  • Programs to stop smoking, diabetes management coaching, and on demand care options.
  • A 401k plan with generous company matching contributions to assist you in saving for a secure financial future.
  • Paid time off from work for leisure or other hobbies.
  • A range of mental health services to assist you in managing daily life.
What you’ll be working on:  ·        The GreenDrop Site Attendant role is critical to our success and helps to ensure that we reach our goal of providing exceptional service to our donors each and every day.  ·        The Site Attendant will lead by example and demonstrate our Company’s core values of respect, honesty, integrity, diversity, inclusion, and safety.  ·        Essential Job Functions:  ·        Independently and collaboratively interact with donors while using a positive, optimistic, and intelligent technique.   This includes but is not limited to the following:  ·        Always greet donors in a friendly manner, in full GreenDrop uniform.  ·        Engage in pleasant conversation while acquiring donations from donors by utilizing the bin.  ·        Assist donors with their donations and help to unload their vehicles.  ·        Wear a tablet holder while recording donor information on the company iPad.  ·        Assist truck driver during donation pick-ups.  ·        Organize donations in the stock room.  ·        Maintain the cleanliness of the site, both inside and outside.  ·        Fill out supply orders to keep the site stocked with the necessary tools for job completion.  ·        Other duties assigned by the manager.  ·        Must be able to be on-site during working hours.  ·        Must be able to perform essential job functions with or without reasonable accommodations.  ·        Behavior/ Skills:  ·        Ability to work independently without continuous supervision.  ·        Have an outstanding ability to interact with people.  ·        Strong desire to provide magnificent service.  ·        Able and willing to lift up to 50lbs continuously throughout the day.  ·        Ability to work in outside conditions within the different seasons.  ·        Positive mindset, Punctual, Strong sense of urgency and able to take initiative in Job Duties.  ·        Must possess a strong ability to positively communicate and interact with donors, co-workers, and management.   What you have:  ·        Ability to work independently without continuous supervision.  ·        Have an outstanding ability to interact with people.  ·        Strong desire to provide magnificent service.  ·        Able and willing to lift up to 50lbs continuously throughout the day.  ·        Ability to work in outside conditions within the different seasons.  ·        Positive mindset, Punctual, Strong sense of urgency and able to take initiative in Job Duties.  ·        Must possess a strong ability to positively communicate and interact with donors, co-workers, and management.  FLSA: Hourly                                    Travel: None   Work Type/Location: 240 Keahole St., Honolulu, HI 96825  Savers is an E-Verify employer  

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