Customer Service and Sales Representative

4 weeks ago


Honolulu, United States Hawaii Medical Service Association Full time
  1. Performance
    • Meet established marketing plan goals, and achieve annual sales revenue and membership growth objectives by effectively promoting and closing prospective sales opportunities.
    • Perform quick and efficient transaction fulfillment of telephone calls or email from prospective or current HMSA employer groups and members.
    • Proactively promote HMSA and USAble product options and meet established HMSA and USAble sales goals.
    • Protect HMSA's market share through the successful renewal and retention of assigned accounts.
    • Document all prospect inquiries, outcomes, and follow up on sales enrollment opportunities via the telephone or in writing.
    • Prepare proposals for new small group, new individual plans, Medicare plans, plan upgrades, and additions and modifications to existing plans.
    • Support phone inquiries for senior plan sales during annual enrollment period.
    • Meet goals, sales and retention quotas, and minimum activity standards.
  2. Relationships
    • Serve as the "face of HMSA" to provide HMSA products and servicing to our small business, individual plan, and Medicare plan customers.
    • Coordinate problem solving associated with group and member inquiries.
    • Manage internal and external customer relationships to ensure that employer/member product and servicing needs are identified and addressed.
    • Expand relationships with groups through the sale of new products.
    • All employees are assigned to health, and product fairs and public service events throughout the year, to represent HMSA at public events.
  3. Administrative
    • Maintain accurate records of all account activity and provide management with a weekly report on sales opportunities, proposals, jeopardy/lost accounts, sales activities, and servicing issues.
  4. Other Duties/Functions
    • Performs all other miscellaneous responsibilities and duties as assigned or directed.


#LI-Hybrid

  1. Associates degree, or two years related work experience; or equivalent combination of education and work experience.
  2. Strong written and verbal communication skills
  3. Strong customer servicing skills.
  4. Strong decision-making and problem analysis skills.
  5. Basic working knowledge of Microsoft Office applications. Including but not limited to Word, Excel, Outlook, and PowerPoint.
  6. Active license with the state of Hawaii Department of Commerce and Consumer Affairs or pass all four sections of the state licensing examination within three months of hire date. Having an active license to sell Health, Life and Group Insurance products in the state of Hawaii is a condition of employment.


  • Honolulu, United States Hawaii Medical Service Association Full time

    PerformanceMeet established marketing plan goals, and achieve annual sales revenue and membership growth objectives by effectively promoting and closing prospective sales opportunities.Perform quick and efficient transaction fulfillment of telephone calls or email from prospective or current HMSA employer groups and members.Proactively promote HMSA and...


  • Honolulu, Hawaii, United States Hawaii Medical Service Association Full time

    Job DescriptionWe are seeking a highly skilled Customer Service Representative with Sales Focus to join our team at Hawaii Medical Service Association. In this role, you will be responsible for providing exceptional customer service while driving sales growth and revenue.The ideal candidate will have strong communication and problem-solving skills, as well...


  • Honolulu, Hawaii, United States Remedy Intelligent Staffing Full time

    Business Development Opportunity: Remedy Intelligent Staffing is seeking a results-driven Sales and Customer Service Representative to join our team in Honolulu. As a Sales and Customer Service Representative, you will have the opportunity to drive business growth by handling both inbound and outbound sales calls.Key Responsibilities:Sell Personal Lines...

  • Sales Associate

    6 months ago


    Honolulu, United States Drybar Shops Full time

    Overview: Drybar is a blow dry-only bar and our philosophy is simple. Focus on one thing and be the best at it. For us thats blowouts. In fact, our tagline says it all: No cuts. No color. Just blowouts. We are looking for fantastic retail sales associates to provide excellent customer service to our clients. Sales Associate / Customer Service...


  • Honolulu, Hawaii, United States Dal-Tile Corporation Full time

    At Dal-Tile Corporation, we are seeking an exceptional Customer Service Representative to join our team in Honolulu, HI. As the Customer Service Representative, you will be responsible for providing a variety of support such as servicing walk-in customers, answering customer inquiries, providing samples, and completing sales transactions.Key...


  • Honolulu, Hawaii, United States Na Ali'i Consulting & Sales, LLC. Full time

    About the RoleWe are seeking a highly skilled Customer Service Representative Hawaii to join our team at Na Ali'i Consulting & Sales, LLC. As a key member of our customer service team, you will be responsible for providing exceptional support to our clients in Hawaii.The ideal candidate will have excellent communication and problem-solving skills, with the...


  • Honolulu, United States Pest Tech Hawaii Full time

    Job DescriptionJob Description***This is not a remote position, must be able to come into the office daily.*** We are a pest control company in Honolulu, Hawaii that is currently looking for a customer service representative to join our administrative team on the island of Oahu. Job consists of answering phones, assisting customers, data entry, dispatch...


  • Honolulu, Hawaii, United States Coast Guard Community Services Command Full time

    The Coast Guard Community Services Command is looking for a highly motivated Customer Sales Representative to join our team in Honolulu, HI. As a Customer Sales Representative, you will be responsible for providing exceptional customer service, maintaining product knowledge, and selling merchandise.This is an excellent opportunity to work with a dynamic team...


  • Honolulu, Hawaii, United States Madewell Full time

    We are seeking a skilled and customer-focused Customer Service Representative to join our sales team at the Ala Moana store. As a Customer Service Representative, you will be responsible for providing exceptional customer service, driving sales, and creating a positive shopping experience for our customers.About MadewellMadewell is a premium denim brand that...


  • Honolulu, Hawaii, United States Na Ali'i Consulting & Sales, LLC. Full time

    OverviewNakupuna Consulting is seeking a team of customer service representatives to work from home and manage the US Army Garrison Hawaii, Directorate of Public Works, Work Reception Desk. The ideal candidate will provide part-time support, answer help desk phone lines, and dispatch services 24 hours a day.ResponsibilitiesProvide part-time support Monday...


  • Honolulu, Hawaii, United States ALOHA PACIFIC FEDERAL CREDIT UNION Full time

    Job Title: Customer Service RepresentativeAbout ALOHA PACIFIC FEDERAL CREDIT UNIONWe are a leading financial institution dedicated to providing exceptional service to our members. Our team is committed to delivering quality service objectives and credit union policies and procedures.Estimated Salary$45,000 - $60,000 per yearAbout the JobAs a Customer Service...


  • Honolulu, Hawaii, United States Na Ali'i Consulting & Sales, LLC. Full time

    Job Title: Customer Service Representative Hawaii">About Us:Nakupuna Consulting is a reputable organization dedicated to delivering exceptional services in the field of customer support. We are seeking highly motivated and skilled individuals to join our team as Customer Service Representatives.Salary:The projected hourly compensation for this role ranges...


  • Honolulu, Hawaii, United States Urban Outfitters , Inc. Full time

    The Customer Service Representative at Urban Outfitters plays a crucial role in delivering exceptional customer experiences that drive sales growth. The key responsibilities of this position include engaging with customers, offering personalized advice on products, and utilizing technology to stay informed about company priorities and promotions.Key...


  • Honolulu, Hawaii, United States Lids Full time

    Job OverviewThe Customer Service Representative role at Lids is an exciting opportunity for individuals who thrive in fast-paced retail environments. As a key member of our sales team, you will provide exceptional customer service, drive sales growth, and maintain a positive store atmosphere.Your key responsibilities will include:Assisting customers with...


  • Honolulu, Hawaii, United States Mahaloha Burger Full time

    Job Description:We are looking for a highly motivated Customer Service Representative to join our team at Mahaloha Burger. As a Customer Service Representative, you will be responsible for providing exceptional customer service, responding to customer inquiries, and resolving issues promptly.Key Responsibilities:Respond to customer inquiries and resolve...


  • Honolulu, Hawaii, United States Walgreens Full time

    **About the Role:**We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. This is an excellent opportunity for someone who enjoys interacting with customers, working in a fast-paced retail environment, and providing exceptional service.About the Job:Provide courteous, fair, friendly, and...


  • Honolulu, Hawaii, United States Blue Ocean Sea Food and Steak LLC Full time

    About the JobBlue Ocean Sea Food and Steak LLC is seeking a highly motivated Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for handling customer inquiries, resolving issues, and providing excellent customer service.Estimated Salary: $40,000 - $55,000 per year based on experience. This is an...


  • Honolulu, Hawaii, United States Hard Rock Full time

    As a Customer Service Representative at Hard Rock, you'll be responsible for providing world-class service to our guests. Estimated Salary: $50,000 - $70,000 per year.Your Key Responsibilities:Respond to guest inquiries and resolve issues promptly and professionally.Utilize our point-of-sale system to process sales transactions accurately and...


  • Honolulu, Hawaii, United States YMCA of Honolulu Full time

    Are you passionate about delivering exceptional customer service? We are seeking a highly motivated Customer Service Representative to join our team at the YMCA of Honolulu. As a key member of our staff, you will be responsible for providing top-notch service to our members, responding to their inquiries, and resolving any issues they may encounter.The ideal...


  • Honolulu, Hawaii, United States Na Ali'i Consulting & Sales, LLC. Full time

    **Job Summary:**We are seeking a highly skilled Customer Service Representative to join our team at Nakupuna Consulting. As a key member of our operations team, you will be responsible for providing exceptional customer service to internal and external customers.About the Role:This role involves working in a fast-paced environment, responding to incoming...