Bilingual Senior Technical Support Specialist

16 hours ago


Henderson, United States TEKsystems Full time
Job DescriptionJob Description

TEKsystems is hiring an Experienced Bilingual Customer Support Representative to join a growing IT company in Las Vegas.

JOB RESPONSIBILITIES:

This position will be working in their call center, supporting a number of merchants with getting set up with their payment processing software/devices (Point of Sale Systems). The technical support specialists will be responsible for helping troubleshoot and resolve problems as a new customer/client is being onboarded.

MUST HAVE QUALIFICATIONS:

  • 3+ years of recent call center experience (manager/lead/trainer experience a plus)
  • Experience w/ some form of Technical Troubleshooting
  • Strong computer proficiency -- including Microsoft Office, Internet, Outlook, etc.

OTHER DETAILS:

  • Location: In Office - 2 miles from Allegiant Stadium
  • Schedule: 40 hour work week, hours of operation 7am-6pm, Monday-Friday

Pay and Benefits

The pay range for this position is $25.00 - $25.00/hr.

Pay and Benefits

The pay range for this position is $25.00 - $25.00/hr.

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Las Vegas,NV.

Application Deadline

This position will be accepting applications until Nov 27, 2024.

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.



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