Help Desk Analyst
4 weeks ago
Responsibilities:
• Assisting with the management of user accounts using Microsoft Active Directory.
• Handling password resets and access requests for end-users.
• Troubleshooting and resolving issues with Windows operating systems.
• Supporting the setup and configuration of desktops and laptops.
• Installing and configuring printers on end-user workstations.
• Offering support for basic hardware components such as desktops and peripherals.
• Diagnosing and addressing printer-related issues, both hardware and software.
• Utilizing Fresh-Service for ticketing and customer support.
• Assisting with the installation and configuration of standard software applications.
• Providing essential technical assistance to end-users within our organization.• Proven experience in a similar role such as Help Desk Analyst or IT Support Specialist.
• Proficient in Microsoft Suite, including Microsoft Office and Microsoft Teams.
• Experience with Active Directory, including creating user accounts and managing access controls.
• Knowledge of computer hardware, including the ability to troubleshoot and resolve hardware issues.
• Previous experience providing deskside support to end users, including resolving technical issues and providing training.
• Excellent problem-solving skills and the ability to think critically to resolve complex technical issues.
• Strong communication skills, with the ability to effectively communicate technical information to non-technical users.
• Ability to work in a team-oriented environment and collaborate effectively with other IT professionals.
• Excellent organizational skills, with the ability to manage multiple tasks and prioritize effectively.
• Commitment to providing excellent customer service to end users.
• Willingness to stay up-to-date on the latest technologies and IT best practices.
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Help Desk Analyst III
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Help Desk Analyst
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Help Desk Analyst
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Help Desk Analyst II
4 weeks ago
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Help Desk Analyst II
1 month ago
Plant City, United States Robert Half Full timeDescription We are seeking a Help Desk Analyst II, located in Plant City, Florida, United States. This role involves providing advanced technical assistance and support for incoming queries and issues related to computer systems, software, and hardware. As a Help Desk Analyst II, you will be part of our dynamic team, responsible for troubleshooting and...
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Help Desk Analyst
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Help Desk Analyst
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new york city, United States Mondo Full timeJob Title: Help Desk AnalystLocation-Type: On-site 5 days/week NYCStart Date Is: ASAPDuration: 6-month contractRate: 30-35/hr W2Role Overview:We are seeking an experienced IT Service Desk Specialist to join our client's team. This is an onsite role that requires providing technical assistance and support related to computer systems, hardware, and software....
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Help Desk Analyst
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Help Desk Analyst
4 weeks ago
new york city, United States The Phoenix Group Full timeOur client, a prestigious law firm, is seeking a Helpdesk Analyst to join their team! On-site , 1-9pm shift.Key Responsibilities:Handles telephone calls, emails, and personnel requests for technical support.Accurately records all Help Desk calls into the call tracking system with complete details.Offers support to end users on various issues, identifying,...
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Help Desk Analyst II
1 month ago
Culver City, United States Robert Half Full timeDescription *Email brendan.steele@rht(.com) for consideration*Robert Half (Technology Solutions) is searching for a Tier 2 Service Desk Technician with a background in Tier 2 Support, Fast-Paced Ticketing, Windows OS/Server, Active Directory, Outlook, Office 365. If this sounds like your background, then this Tier 2 Service Desk Technician role is for you....
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Help Desk Analyst
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Help Desk Analyst
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Help Desk Analyst
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Help Desk Analyst
1 month ago
Carson City, United States Acro Service Corp Full timeJob Title: Help Desk Analyst 4Duration: 02 Months Location: Carson City NV 89701 (Hybrid – 40% Onsite)JOB DESCRIPTION: Main Duties:Client Service:Serve as the primary point of contact for helpdesk customers, ensuring a personalized approach to address their inquiries and resolve 1st line requests and technical issues related to election systems and...
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Help Desk Analyst
4 weeks ago
Carson City, Nevada, United States Acro Full timeJob Title: Help Desk AnalystDuration: 02 MonthsLocation: Carson City NV Hybrid - 40% Onsite)JOB DESCRIPTION:Main Duties:Client Service:Serve as the primary point of contact for helpdesk customers, ensuring a personalized approach to address their inquiries and resolve 1st line requests and technical issues related to election systems and software.Collaborate...
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Help Desk Analyst
4 weeks ago
Panama City, Florida, United States ISHPI Information Technology Full timeJob Summary: We are seeking a highly skilled Help Desk Analyst (Telecommunications) to join our team at ISHPI Information Technologies, Inc. in Panama City, Florida. The successful candidate will provide data entry, help desk support, and overall customer service for wireless telecommunication devices and office administration.Responsibilities:Issue...
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Help Desk Analyst II
4 weeks ago
Culver City, United States Robert Half Full timeJob DescriptionJob Description*Email brendan.steele@rht(.com) for consideration*Robert Half (Technology Solutions) is searching for a Tier 2 Service Desk Technician with a background in Tier 2 Support, Fast-Paced Ticketing, Windows OS/Server, Active Directory, Outlook, Office 365. If this sounds like your background, then this Tier 2 Service Desk Technician...
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Help Desk Support Analyst
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Bossier City, United States General Dynamics Information Technology Full timeReq ID: RQ187932 Type of Requisition: Regular Clearance Level Must Be Able to Obtain: None Public Trust/Other Required: BI Full 6C (T4) Job Family: Help Desk Skills: Computer Literacy,Customer Service,Help Desk Support,Technical Support,Troubleshooting Experience: 1 + years of related experience US Citizenship Required: Yes Job Description: General Dynamics...
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Help Desk Analyst II
4 weeks ago
Jersey City, New Jersey, United States CAI Full timeJob SummaryCAI is seeking a dedicated and experienced Help Desk Analyst to resolve end-user software technical and procedural problems. This position will be a hybrid contract role onsite in Trenton, NJ.Key ResponsibilitiesMaintain a working knowledge of Help Desk and IT Operations proceduresLog all incoming problems and requests and actions taken to resolve...