Executive Sous Chef

At HelloFresh, we want to change the way people eat forever by offering our customers high-quality food and recipes for different meal occasions. Over the past 10 years, we've seen this mission spread around the world and beyond our wildest dreams. Now, we are a global food solutions group and the world's leading meal kit company, active in 18 countries across 3 continents. So, how did we do it? Our weekly boxes full of exciting recipes and fresh ingredients have blossomed into a community of customers looking for delicious, healthy, and sustainable options. The HelloFresh Group now includes our core brand, HelloFresh, as well as: Green Chef, EveryPlate, Chefs Plate, Factor_, and Youfoodz.

Executive Sous Chef

Factor_ a brand of HelloFresh is seeking an Executive Sous Chef to lead kitchen operations that will delight our loyal customers’ taste buds and provide optimal nutrition to elevate their performance. This cuisine is produced in large volumes while maintaining integrity and presentation before, during and after transit. Someone who has a creative eye and is detail oriented. Someone who can lead a team to execute with repeatability. 

You will...

• Oversee product quality and food safety in a mass production kitchen
• Ensure the execution of new recipes, training and oversight of kitchen staff to implement new recipes as well as part improve existing recipes.
• Develop and implement process controls in a kitchen environment
• Validate consistent, premium taste, appearance and performance of every meal leaving our high-volume kitchen
• Train and lead other members of the team throughout the various parts of production including pre-op, cooking, assembly, cooling, etc.
• Implement and adhere to gold standards of food quality and food safety
• Leverage hands on knowledge of HACCP, FSMA, SQF, and USDA regulations
• Continuously improve product quality and process steps with support of Corporate Executive chef and R&D chefs
• Address and eliminate product quality issues/customer complaints arising from problems originating with production of meals.
• Supervise food production personnel, assist with food production tasks as needed and assure that quality and
• Cost standards are consistently attained
• Ensures proper staffing for maximum productivity and high standards of quality, controls food and payroll
• Costs to achieve maximum profitability
• Prepares weekly cook schedules and reviews/approves payroll in assistance with HR
• Supervision, evaluation and training of employees, sanitation and safety, menu planning and related production activities
• Development of training and the provision of professional development opportunities for all kitchen staff
• Maintaining security of kitchen including equipment food and supply inventories
• Assumes complete charge of the kitchen in the absence of the Executive Chef
• Oversees all aspects of food preparation
• Able to work in any station as assigned by the Executive Chef
• Consistently maintains standards of quality, cost, eye appeal and flavor of foods
• Submits Requests for maintenance, repairs and upkeep of the kitchen and its equipment
• Review, coordinate, and communicate timing, making proper adjustments to accommodate.
• Checks in place before production time and inspects presentation of food items to ensure that quality standards are met

You are…

• Curious: Always seeking to understand “why”. Always looking to make things better.
• Passionate: You are driven by a love for what you do.
• Optimistic: The ability to bounce back quickly when something doesn’t work.
• Action Orient: Knowing when to shift from planning to doing. Willingness to get your hands dirty.
• Honest: Transparency with customers, partners and teammates
• Strong communication and interpersonal skills
• Passionate for staying up to speed on the most current research on the science of nutrition Ability to flex between big picture ideation and tactical execution
• Data-driven and analytical
• Able to add structure to ambiguous situations
• A Self-starter, take initiative and get stuff done with a high degree of excellence

At a minimum, you have...

• BS degree in Culinary Arts or similar qualifications 
• 5+ years’ experience running a commissary or large restaurant/banquet/catering 
• Familiarity with USDA/FDA guidelines 
• Strong understanding of the Paleo Diet, Ketogenic Diet, low/slow carb and Mind Diet
• Skilled at planning, organizing, prioritizing, and executing projects and activities 
• Lean six sigma experience a plus 
• Passionate about helping people achieve their goals and improve themselves

You’ll get… 

• Competitive salary, 401k with company match that vests immediately upon participation, and company equity plan based on role
• Generous PTO, including sabbatical, and parental leave of up to 16 weeks
• Comprehensive health and wellness benefits with options at $0 monthly, effective first day of employment
• Tuition reimbursement for continuing education
• Up to 75% discount on subscriptions to HelloFresh meal plans (HelloFresh, Green Chef, Everyplate, and Factor_)   
• Access to 7 different Employee Resource Groups (ERGs) including those for BIPOC, women, veterans, parents, and LGBTQ+
• Inclusive, collaborative, and dynamic work environment within a fast-paced, mission-driven company that is disrupting the traditional food supply chain

This job description is intended to provide a general overview of the responsibilities. However, the Company reserves the right to adjust, modify, or reassign work tasks and responsibilities as needed to meet changing business needs, operational requirements, or other factors.

#Factor #JD1008

We believe that sharing a meal brings people of all identities, backgrounds, and cultures together. We are committed to celebrating all dimensions of diversity in the workplace equally and ensuring that everyone feels a sense of inclusion and belonging. We also aim to extend this commitment to the partners we work with and the communities we serve. We are constantly listening, learning, and evolving to deliver on these principles. We are proud of our collaborative culture. Our diverse employee population enables us to connect with our customers and turn their feedback into meaningful action - from developing new recipes to constantly improving our process of getting dinner to our customers’ homes. Our culture attracts top talent with shared values and forms the foundation for a great place to work

At HelloFresh, we embrace diversity and inclusion. We are an equal-opportunity employer and do not discriminate on the basis of an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. As part of the Company’s commitment to equal employment opportunity, we provide reasonable accommodations, up to the point of undue hardship, to candidates at any stage, including to individuals with disabilities.

We want to adapt our processes and create a safe space that welcomes everyone so please let us know how we can accommodate our process. In case you have any accessibility requirements you can share that with us in the application form.

To learn more about what it's like working inside HelloFresh, follow us on Instagram and LinkedIn.

HelloFresh is committed to the principles of equal employment opportunity and providing reasonable accommodations to candidates with disabilities. If you need an accommodation during the application process, please reach out to us at:

• Europe: EUaccommodations@hellofresh.com
• APAC: APACaccommodations@hellofresh.com
• United States: USCandidateAccommodations@hellofresh.com
• Canada: CAaccommodations@hellofresh.com