Sales Support

2 weeks ago


Cincinnati, United States Robert Half Full time
Job DescriptionJob DescriptionWe are on the search for a detail-oriented Sales Support individual to join our team in Blue Ash, Ohio. As a Sales Support, you will play a crucial role in managing contract pricing, validating data on a daily basis, and handling weekly commission uploads to our ERP system. The role is of significant importance in our organization, requiring you to maintain accurate records, resolve inquiries, and monitor customer accounts.

Responsibilities:

• Manage contract pricing including intake, active management, and end of life tasks, ensuring proper adherence to rules
• Assist sales representatives with contract pricing, providing necessary training and support when required
• Collaborate with the technical team to resolve issues related to vendor file types and structure changes
• Handle daily Netsuite data validation emails, promptly fixing issues that arise
• Navigate through Netsuite system to update fields on sales orders or item records as required
• Oversee weekly commission upload files to Netsuite, performing light validation before uploading
• Utilize Netsuite saved searches, download them to excel, save as CSV files, and upload each file into Netsuite
• Work on year-end renewals project, collaborating with reps and vendors for contract renewals and new paperwork
• Maintain accurate customer credit records and process customer credit applications efficiently.

• Profound understanding of NetSuite software

• Extensive knowledge of ERP Solutions

• Demonstrated experience in Auditing

• Excellent Communication skills, both written and verbal

• Proficient in Microsoft Excel

• Prior experience in Sales Support role


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