Customer Success Specialist

1 month ago

Kennesaw, United States LHH Recruitment Solutions Full time
Job DescriptionJob Description

LHH is seeking a Customer Success Specialist for a manufacturing company in Kennesaw, GA. This role will support the Sales Administrator in executing contracts, ensuring timely delivery, cost-efficiency, and maintaining high customer satisfaction. This role focuses on project launch, implementation, and ongoing coordination, while also managing customer interactions and resource optimization. This a great opportunity for a candidate looking to start a career within manufacturing and logistics

Key Responsibilities:

  • Record sold projects in the ERP system, ensuring accuracy and adherence to standards.

  • Develop project implementation forecasts, coordinate timelines with customers, and support bookings to meet client needs.

  • Source materials to ensure availability, submit purchase requests, and manage ancillary supply expiration dates.

  • Coordinate with teams for material setup, daily shipments, device calibration, and product returns.

  • Address customer inquiries, report incidents, and provide operational updates on project progress.

  • Foster positive customer relationships and collaborate with regional units, sales, logistics, technical support, and finance teams.

Requirements:

  • Bachelor’s Degree required (it is a plus if in Business, Project Management, or related field)

  • Seeking 0-2 years of experience in a business or technical role.

  • Excellent communication, problem-solving skills, and attention to detail.

  • Plus in experience in SAP

Job Type:

  • Direct Hire

  • Onsite, Full Time

Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria.



Pay Details: $55,000.00 to $65,000.00 per year

Search managed by: TroyElan Richardson

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
  • The California Fair Chance Act
  • Los Angeles City Fair Chance Ordinance
  • Los Angeles County Fair Chance Ordinance for Employers
  • San Francisco Fair Chance Ordinance

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