Customer Service Representative | Bilingual in Spanish

3 weeks ago


Benicia, United States LHH Recruitment Solutions Full time
Job DescriptionJob Description

Job Title: Bilingual Customer Service Representative
Location: Onsite in Benicia, CA
Pay: $22 per hour

Schedule: Monday to Friday, 7:30 AM - 4:30 PM

Essential Job Duties:

  • Bilingual (Spanish/English): Fluent in both speaking and writing.

  • Process customer orders, tracking information, and ensure timely communication in customer-specific formats.

  • Handle inbound calls, assisting customers with vehicle-specific product inquiries (year, make, model, type).

  • Address general customer service inquiries, delivering prompt and effective solutions.

  • Conduct outbound sales calls to current and prospective clients.

  • Review customer accounts for new sales opportunities.

  • Accounts Receivable (AR): Prepare daily Excel spreadsheets for check deposits and credit card payments.

Qualifications:

  • Fluent in Spanish (spoken and written).

  • Prior customer service experience.

  • Strong problem-solving and active listening skills.

  • Organized, with excellent time management abilities.

  • Proficient in Microsoft Office (Excel, Word).

  • Familiarity with inventory management software is a plus.

 



Pay Details: $20.00 to $22.00 per hour

Search managed by: Brandie Bowen

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
  • The California Fair Chance Act
  • Los Angeles City Fair Chance Ordinance
  • Los Angeles County Fair Chance Ordinance for Employers
  • San Francisco Fair Chance Ordinance



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