Sales Assistant

2 weeks ago


New Orleans, United States Robert Half Full time
Job DescriptionJob Description

We are seeking a dedicated Sales Assistant for our client within the Wholesale Distribution industry, based in Harahan, Louisiana. The Sales Assistant will play a crucial role in our operations by assisting in various administrative tasks, facilitating communication between departments, and ensuring the smooth execution of sales-related activities. This position offers a short-term contract to full time employment opportunity and will be instrumental in driving our sales success.


Responsibilities:

• Ensure efficient and accurate processing of sales orders and customer credit applications

• Maintain up-to-date customer databases and sales activity records utilizing CRM systems

• Provide excellent customer service by managing customer inquiries and providing after-sales support

• Coordinate communication between the sales team and other departments, particularly logistics and finance

• Assist the service and sales team with administrative tasks, such as preparing sales reports and managing invoices

• Maintain an accurate order book for product sales and ensure timely delivery of products to clients

• Attend to walk-in customers with a positive attitude, answering their questions and addressing their concerns

• Assist in setting up new customers and processing their credit applications

• Coordinate with customers regarding deliveries and confirm the accuracy of orders and invoices

• Support the sales/service department with administrative tasks, such as managing paperwork and invoices

• Attend necessary training sessions related to the job and assist the service or sales manager with scheduling

• Demonstrated proficiency in CRM software to manage customer interactions and sales processes effectively

• Proven experience in answering inbound calls, adept at handling customer inquiries and resolving issues promptly

• Solid background in sales support, capable of assisting the sales team in achieving their targets and enhancing customer satisfaction

• Practical knowledge of processing purchase orders, ensuring accuracy and timeliness in order fulfillment

• Ability to enter invoices in a precise and efficient manner, maintaining financial accuracy

• Proficient in Microsoft Office Suites, especially in Excel, Word, and PowerPoint for tasks such as data analysis, document creation, and presentations

• Familiarity with Google Suite, including Docs, Sheets, and Drive, to facilitate seamless collaboration and document sharing

• Exceptional customer service skills, with a focus on providing a positive customer experience and building strong customer relationships



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