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Billing/ Account Receivable Clerk

1 month ago

Glen Allen, United States BCForward Full time
Job DescriptionJob Description

BCforward is currently seeking a highly motivated Billing/ Account Receivable Clerk for an opportunity in Glen Allen, VA

 

Job Details:

Job Title: Billing/ Account Receivable Clerk 

Location: Glen Allen, VA 23060

Job Type: Contract

Duration: 6 months and possible extension

Anticipated Start Date: One & Half Month once offer released

 

Job Description:

The Travel Accounting Clerk is responsible for handling all correspondence related to Accounts Receivable accounting functions within the Travel Business segment for Connexions Loyalty. This position requires interaction with some or all the following: internal fulfillment resources and help desk agents. Daily, person will be responsible for clearing high volume support center tickets, open receivables, and customer refunds.

Essential Functions and Responsibilities:

  • Support processing of daily refunds, review daily service center tickets, email correspondence from internal and external customers to ensure accurate processing of daily redemptions. All exceptions/errors must be resolved timely.
  • 2 years of experience in a detail-oriented work environment preferably either Billing, AP, or AR
  • Assist in monitoring and researching open receivables and support tickets in order to meet key performance metrics.
  • Assist with performing weekly and monthly reconciliation and invoice review. This includes the generation of departmental reporting used for billing and reconciliation.
  • Prepare and generate the appropriate client reports for internal and external individuals in an accurate and timely manner.
  • At least 2 year of customer service experience.
  • Ability to manage large data elements in an organized and timely manner.
  • Ability to navigate and multi-task between various systems and processes to reconcile transactions more efficiently.
  • Attend training classes for the launch of new programs and/or recurring training. The expected result is to retain this information to effectively service customers.
  • Maintain updated process documents.
  • Work on special project as required.

Knowledge, Skills, and Abilities:

  • Proficiency in Excel and Microsoft Office products (i.e., Pivot Tables and VLOOKUPs)
  • Possess effective communication skills, both verbal and written.
  • Demonstrated problem solving skills & strong mathematical skills.
  • Enthusiastic/Motivated individual.
  • Must be able to adapt to new and different computer programs and software to enable efficient data gathering and analysis.
  • Ability to research, compile, analyze and interpret data.
  • Good written, verbal communication and collaborative skills.
  • Strong organizational and communicational skills, detail oriented.
  • Ability to work independently.
Company DescriptionAbout BCforward:
Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward’s 6,000 consultants support more than 225 clients globally.

BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class places to work.

BCforward is an equal opportunity employer. All qualified applicants willCompany DescriptionAbout BCforward:\r
Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward’s 6,000 consultants support more than 225 clients globally.\r
\r
BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class places to work.\r
\r
BCforward is an equal opportunity employer. All qualified applicants will