Patient Services Coordinator

2 weeks ago

Washington, United States Actalent Full time
Job DescriptionJob DescriptionJob Title: Patient Service Coordinator
Job Description

As a Patient Service Coordinator, you will be responsible for providing the best customer service to patients by greeting them with a warm and friendly smile, managing check-in and check-out processes, gathering demographic information, verifying insurance, taking copayments, and scheduling appointments. You will serve as the initial contact person in the oncology department, ensuring courteous and professional interactions with all patients.

Responsibilities
  • Greet patients with a warm and friendly smile.
  • Perform check-in and check-out procedures by inputting patient charges and verifying demographic and insurance information.
  • Manage the intake of patients into the practice, screen for emergent conditions, register patients, and explain patient responsibilities for payment.
  • Coordinate efficient patient flow through the practice or assigned hospital department.
  • Support organization initiatives related to new technology, clinical programs, and improving the patient experience.
Essential Skills
  • Customer service is a must
  • Experience in patient registration, health care, and administrative support.
  • Ability to room patients.
  • Data entry and patient scheduling skills.
  • 1 year of experience providing high-quality customer service, preferably in a health care setting.
Additional Skills & Qualifications
  • High School Diploma or GED.
  • CPR Certification.
Work Environment

This position is full-time with rotating start times across 8-hour shifts, including weekends. Shifts may range from 7am-3:30pm, 8:30am-5pm, or 9am-5:30pm, totaling 40 hours per week. The workplace operates 7 days a week, and candidates need to maintain awareness of their surroundings both emotionally and behaviorally.

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.

Diversity, Equity & Inclusion

At Actalent, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:

  • Hiring diverse talent
  • Maintaining an inclusive environment through persistent self-reflection
  • Building a culture of care, engagement, and recognition with clear outcomes
  • Ensuring growth opportunities for our people

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options.

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