Patient Service Coordinator

1 month ago

Washington, United States Thea Bowman House , Inc. Full time

Career Opportunities with SOME (So Others Might Eat) A great place to work. Career Opportunities - SOME (So Others Might Eat) Thank you for your interest in working for SOME (So Others Might Eat) As a faith-inspired organization, SOME was founded and built upon the belief in dignity and respect for all people. We all are worthy of it and responsible for it. Appreciation for our shared humanity and sense of community has been a central feature of our mission for over 50 years. This is the call to action that SOME represents: to serve, empower and elevate all members of ourcommunity.Aschampions of our mission, we commit to creating an environment that welcomes and celebrates the diverse array of employees and clients we engage with every day.We strive to be bold in our work, knowing that to drive meaningful change, we must not shy away from discomfort.We reject all forms ofindividual and systemicdiscrimination, work actively to eliminate the abuse of privilege and power, and seek justice and equity for allwe encounter. Below are the current positions that are available. Please take a few moments to explore our website to learn more about us before applying. Our Process Is Simple. Review the vacancy announcements and follow the specific instructions indicated.If you do not have a resume, it is recommended that you devise one. All positions require a criminal background check, and some positions require other pre-employment screenings such as substance abuse tests, child abuse registry check, & FBI check. All positions require three professional references, preferably from supervisors. Most positions require a two-tier interview process. Copies of required credentials will be requested upon job offer. SOME, Inc. is a proactive equal-opportunity employer. We ensure that all qualified applicants are considered for employment without any discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. SOME, Inc. is deeply committed to ensuring the job application process is accessible to all users. If you require assistance or have any concerns about the accessibility of our website or the application process, please feel free to contact us atonlineaccommodations@some.org . This contact information is specifically for accommodation requests and does not pertain to application status inquiries. Please upload your cover letter and resume then proceed to complete the application. You must complete the application in its entirety to be considered. SOME (So Others Might Eat) provides material aid and comfort to our vulnerable neighbors in the District of Columbia, helping them to break the cycle of poverty and homelessness through programs and services that save lives, improve lives, and help to transform the lives of individuals and families, their communities, and the systems and structures that affect them. We meet immediate needs with food, clothing, and healthcare and offer the tools one needs to live with hope, dignity, and greater independence. Compensation: We offer our employees a competitive compensation and benefits package that reflects our organizational culture, mission, and core values. The hourly range for this position is $19.46 to $22.87 and may commensurate with experience. The Patient Service Coordinator supports front desk operations by greeting and registering clients; directing clients to the appropriate service; answering and directing phone calls; maintaining provider schedules; insurance verification. This position is located at or main campus on O Street in NW Washington, DC. Candidates must be able to travel to our location on Benning Road in NE as needed to provide coverage. Schedule: Monday - Friday 8:00 am - 4:30 pm (40 hours per work) Required : HS/GED or 2+ years work experience; 1+ years administrative experience in a Primary Care or Acute Care office or other relevant experience; customer/client services experience Required License/Certification : CPR/First-Aid Expected Contributions: Greet clients and visitors, identify their needs and provide information and initial direction Provide a positive customer service experience to all clients and visitors to SOME Check-in all walk-in and appointment clients and complete registration process Verify medical insurance and/or medical insurance eligibility prior to provider visit Direct clients without medical insurance to Referral Specialist prior to provider visit Regulate traffic flow in waiting area and front desk to ensure HIPAA compliance Scan registration and referral forms into EMR; update EMR as needed with client information Answer all telephone calls and provide administrative support to medical, dental and BHS as assigned Knowledge/Skills/Abilities Required: Knowledge of electronic health records management Knowledge of medical terminology Good listening skills to identify client needs and direct accordingly Ability to remain calm in crisis situations Ability to communicate with diverse audiences Mission-oriented Ability to work in a team environment Proficient with MS Office, including Word, Excel, and Outlook Reports to: Clinic Office Manager Position Designation: This position is designated as Safety Sensitive. You may be subject to drug testing prior to or during your employment with SOME. In this position, you may be disqualified from employment based on the presence of marijuana in test results, even if you possess a medical card authorizing the use of medical marijuana. Physical Demands : Must be able to lift up to 20 pounds. Requires looking at a computer screen for several hours a day. May be required to sit for long periods. Must be able to travel to events and meetings offsite. SOME, Inc. is a proactive equal-opportunity employer. We ensure that all qualified applicants are considered for employment without any discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. SOME, Inc. is deeply committed to ensuring the job application process is accessible to all users. If you require assistance or have any concerns about the accessibility of our website or the application process, please feel free to contact us at onlineaccommodations@some.org . This contact information is specifically for accommodation requests and does not pertain to application status inquiries. #J-18808-Ljbffr

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