Customer Service Representative
5 days ago
Responsibilities:
• Handle and respond to inbound customer calls efficiently.
• Deliver high-quality customer service, addressing and resolving customer inquiries and issues.
• Enter and update customer information into the system accurately.
• Manage and monitor customer accounts, implementing necessary actions when required.
• Maintain a high level of knowledge about our products and services to better assist customers.
• Schedule appointments and follow-up calls with customers as needed.
• Utilize Microsoft Excel and Word to manage and organize data.
• Ensure all customer interactions are recorded and updated in the system.
• Collaborate with other team members to achieve overall customer service goals.
• Uphold the company's standards and reputation through excellent customer interaction.• Proficiency in Microsoft Excel and Microsoft Word
• Experience in customer service, preferably in a call center environment
• Ability to handle inbound and outbound calls professionally
• Excellent written communication skills for email correspondence
• Experience with data entry and order entry
• Ability to schedule appointments effectively
• Strong problem-solving skills and the ability to handle customer inquiries and complaints
• Excellent interpersonal skills for interacting with customers
• Ability to work independently and as part of a team
• High level of accuracy and attention to detail
• Good time management skills
• Willingness to learn new skills and adapt to changes
• High school diploma or equivalent education level
• Availability to work different shifts, including evenings and weekends if required.
-
Customer Service Representative
2 months ago
Boston, United States Usadscenter Full time**Customer Service Representative** Boston 2015-08-20 Ad ID: 137928 Job Offer: Customer Service Jobs Region: Massachusetts City: Boston Local area: Norwood, MA Job name: Customer Service Representative Job location: Norwood, MA Job type: Temporary/Contract Job category: Call Center & Customer Service Salary: $14 - $16 Hourly We are seeking individuals...
-
Customer Service Representative
8 hours ago
Boston, Massachusetts, United States Jobs for Humanity Full timeCustomer Service Representative **Job Summary** We are seeking a highly skilled Customer Service Representative to join our team at Jobs for Humanity. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, handling inbound calls, scheduling appointments, and providing accurate information...
-
Customer Service Representative
2 months ago
Boston, United States TopBuild Full timeCustomer Service Representative page is loaded **Customer Service Representative** **Customer Service Representative** locations2150-Boston posted onPosted 13 Days Ago job requisition idR-105081 **We are looking for individuals who are eager to develop and apply their skills in ways that make a positive impact to communities. Here, youll be proud to be a...
-
Customer Service Representative
2 weeks ago
Boston, Massachusetts, United States Planet Fitness - Fitton Clubs Full time{"title": "Member Services Representative", "description": "Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Member Services Representative. As a key member of our staff, you will be responsible for providing exceptional customer service to our members, prospective members, and guests,...
-
Customer Service Representative
2 weeks ago
Boston, Massachusetts, United States Pollo Campero Full time{"title": "Customer Service Representative", "content": "Job SummaryAt Pollo Campero, we are seeking a Customer Service Representative to join our Front of House Team. As a key member of our team, you will be responsible for providing exceptional customer service, ensuring a positive dining experience for our guests, and supporting the overall success of our...
-
Customer Service Representative
4 days ago
Boston, Massachusetts, United States Eclipse Solutions Full timeCustomer Service RepresentativeWe are seeking a motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional support to our clients, resolving issues, and exceeding customer expectations.Your Key Responsibilities:Respond to...
-
Customer Service Representative
3 weeks ago
Boston, United States NR Consulting Full timeJob Title: Customer Service Representative Location: Boston, MA 02116 Position Type: Contract with Possible extension Duration: 2+ months Overview : Customer Service Representative is responsible for by operating key stations by activating a typewriter-style keyboard terminal via (NDP-250) scanner for the purpose of updating into the computer. ...
-
Customer Service Representative
4 weeks ago
Boston, United States PHOENIX BUSINESS CONSULTANT INC Full time $38,000 - $54,000Job DescriptionJob DescriptionWe are seeking a friendly and customer-focused individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be the first point of contact for our customers and will play a pivotal role in providing exceptional service and ensuring customer satisfaction. ResponsibilitiesGreet...
-
Customer Service Representative
1 week ago
Boston, Massachusetts, United States Jobs for Humanity Full timeCustomer Service Representative Job Description **About Us** At Jobs for Humanity, we're dedicated to providing exceptional customer service to small businesses in the U.S. Our dynamic work environment offers opportunities for growth and professional development. **Job Summary** We're seeking enthusiastic and dedicated Call Center Representatives to...
-
Customer Service Representative
4 weeks ago
Boston, United States PHOENIX BUSINESS CONSULTANT INC Full time $38,000 - $54,000Job DescriptionJob DescriptionBenefits:Bonus based on performanceOpportunity for advancementTraining & development We are seeking a friendly and customer-focused individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be the first point of contact for our customers and will play a pivotal role in...
-
Customer Service Representative
10 hours ago
Boston, Massachusetts, United States InterPark Full timeCustomer Service RepresentativeInterPark Holdings Inc. is a leading provider of parking solutions in North America. Our company operates a network of parking facilities, offering a range of services to our customers.Job Summary:This role is responsible for providing exceptional customer service to our clients. As a Customer Service Representative, you will...
-
Customer Service Representative
5 days ago
Boston, Massachusetts, United States Titan Technologies Full timeCustomer Service Representative for Inside SalesWe are a medium-sized, family-owned manufacturer seeking a full-time Sales Representative for Inside Sales. As a colleague in inside sales, you will be the first point of contact for our B2B customers.Responsibilities:Provide consulting and support for our existing customers in the retail industry via phone or...
-
Customer Service Representative
3 weeks ago
Boston, Massachusetts, United States Jobs for Lebanon Full timeAbout Jobs for Lebanon:We are a leading provider of customer service solutions dedicated to delivering exceptional service to businesses in Lebanon and beyond. Our company offers a dynamic work environment with opportunities for growth and development.Job Summary:We are seeking a highly motivated and detail-oriented Customer Service Representative to join...
-
Customer Service Representative
1 week ago
Boston, Massachusetts, United States Adecco USA Full timeCustomer Service Representative Job DescriptionAdecco is hiring for an onsite Customer Service Representative position with a local client in Boston. Apply now if you meet the qualifications listed below.Position OverviewThe primary responsibilities of this role include data entry and phone coverage. The ideal candidate will have strong attention to detail,...
-
Customer Service Representative
2 months ago
Boston, United States Charles River Community Health Full time**Customer Service Representative** **Department:** CUSTOMER SERVICE **Office:** Brighton, MA **Customer Service Representative** **CLASSIFICATION/STATUS:** Non-Exempt, Full-time, 40 hours, Permanent **IMMEDIATE SUPERVISOR**: Manager of Customer Service **SUPERVISORY RESPONSIBILITIES**: None **WHO YOU ARE:** **YOUR ROLE & IMPACT** The **Customer Service...
-
Customer Service Representative
2 weeks ago
Boston, Massachusetts, United States Compass Group Careers Full timeJob SummaryWe are seeking a highly motivated and detail-oriented Customer Service Representative to join our team at Compass Group Careers. As a Customer Service Representative, you will be responsible for providing exceptional customer service, operating a Point of Sale system, and assisting with food preparation and presentation.Key...
-
Customer Service Representative
3 days ago
Boston, Massachusetts, United States TEKsystems Full timeJob Title: Customer Service RepresentativeWe are seeking a highly skilled Customer Service Representative to join our team at TEKsystems. As a key member of our customer-facing team, you will be responsible for providing exceptional service to patients and clients across the country.Key Responsibilities:Handle high-volume calls from patients and clients in a...
-
Customer Service Representative
5 days ago
Boston, United States Robert Half Full timeJob DescriptionJob DescriptionWe are seeking a Customer Service Representative to join our team in Boston, Massachusetts. This role is a short term contract employment opportunity within the industry. As a Customer Service Representative, you will be responsible for providing excellent customer service and maintaining accurate customer records. You will also...
-
Customer Service Representative
4 weeks ago
Boston, United States Circle K Stores, Inc. Full timeStore 4707508: 1 Sunderland Rd, Whately, Massachusetts 01093 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further. As a Customer Service...
-
Customer Service Representative
2 weeks ago
Boston, United States Circle K Stores, Inc. Full timeStore 4707508: 1 Sunderland Rd, Whately, Massachusetts 01093 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further. As a Customer Service...