Customer Service Representative for Dry Cleaners

6 days ago


San Antonio, United States Lavaseco Universal LLC Full time
Job DescriptionJob Description

Introduction


Customer Service Representative for Dry Cleaners


Lavaseco Universal, LLC dba Dutch Boy Cleaners / Five Star Cleaners is looking for Customer Service Representatives, where your enthusiasm and dedication to outstanding service will play a pivotal role in providing our clients with an exceptional dry-cleaning experience. In this vital position, you'll be the face of our company, ensuring customer satisfaction with a warm greeting, attentive listening, and a commitment to resolving their needs with efficiency and a smile. Your role will be instrumental in maintaining our reputation for excellent customer care and fostering lasting relationships with our community. If you have a passion for service and a keen eye for detail, we would love to welcome you to our professional family. 

We have openings in Northeast, Northwest San Antonio and the Cibolo area. We also have openings in New Braunfels.


Customer Service Representative for Dry Cleaners Job Responsibilities

- Greet customers warmly and ascertain their needs for dry cleaning and laundry services.

- Explain the range of services provided, including cleaning, pressing, and any special treatments available.

- Check in items, tag garments with customer identification, and prepare orders for processing.

- Inform customers of pricing, turnaround times, and any relevant policies regarding care and handling of garments.

- Answer customer inquiries, resolve complaints, and provide guidance on garment care.

- Operate the point of sale (POS) system to handle transactions, process payments, and issue receipts.

- Update customer records with order details and preferences in the company's database.

- Coordinate with the cleaning and pressing team to ensure orders are completed on time and to the customer’s satisfaction.

- Conduct quality checks on cleaned garments before returning them to customers.

- Manage pick-up and delivery schedules for customers who request these services.

- Maintain a clean and organized work area, including the counter and customer-facing areas.

- Provide information on promotions, discounts, or loyalty programs to encourage repeat business.

- Ensure compliance with health and safety regulations related to the handling and storage of cleaning chemicals and supplies.

- Assist in inventory management of cleaning supplies and consumables.

- Handle and resolve any issues concerning lost or damaged items according to company policies.



Customer Service Representative for Dry Cleaners Job Requirements

- High school diploma or equivalent education.

- Proven customer service experience or a strong willingness to learn.

- Excellent communication skills, both verbal and written.

- Ability to operate computer systems and software necessary for transactions.

- Basic math skills for handling cash and giving change.

- Knowledge of dry-cleaning services and garment care preferred but not required.

- Flexibility to work in shifts, including weekends.

- Strong attention to detail and organizational skills.

- Ability to stand for extended periods and perform physical tasks such as lifting and moving garments.

- Professional appearance and adherence to a dress code.

- Ability to work in a fast-paced environment and maintain calm under pressure.

- Willingness to adhere to all health and safety guidelines specific to the dry-cleaning industry.

- Capability to handle customer complaints and provide effective solutions.

- A commitment to delivering high-quality customer service and maintaining customer confidentiality.






Compensation details: 14 Hourly Wage



PI15e9940ee257-25405-29913268



  • San Antonio, Texas, United States Culpepper Cleaners Full time

    Job SummaryCulpepper Cleaners is seeking a highly motivated and customer-focused Front Counter Clerk to join our team. As a Front Counter Clerk, you will be responsible for providing exceptional customer service, processing customer orders, and maintaining a clean and organized front counter area.Key ResponsibilitiesGreet and Assist CustomersProcess Customer...


  • South San Francisco, United States Chem-Dry Full time

    Chem-Dry's mission is helping people live healthy lives, which starts with clean carpets and a healthy home. Our proprietary hot carbonating extraction cleaning process penetrates deep into the fibers, removing an average of 98% of common household allergens from carpets and upholstery and 89% of the airborne bacteria in your home when a sanitizer is added.*...


  • South San Francisco, United States Chem-Dry Full time

    Chem-Dry's mission is helping people live healthy lives, which starts with clean carpets and a healthy home. Our proprietary hot carbonating extraction cleaning process penetrates deep into the fibers, removing an average of 98% of common household allergens from carpets and upholstery and 89% of the airborne bacteria in your home when a sanitizer is added.*...


  • South San Francisco, United States Chem-Dry Full time

    Chem-Dry's mission is helping people live healthy lives, which starts with clean carpets and a healthy home. Our proprietary hot carbonating extraction cleaning process penetrates deep into the fibers, removing an average of 98% of common household allergens from carpets and upholstery and 89% of the airborne bacteria in your home when a sanitizer is added.*...


  • South San Francisco, California, United States Chem-Dry Full time

    Carpet Cleaning Technician Job DescriptionAt Chem-Dry, we're committed to helping people live healthy lives by providing top-notch carpet cleaning services. As a Carpet Cleaning Technician, you'll play a crucial role in delivering exceptional customer experiences and ensuring our customers' homes are clean and healthy.Responsibilities:Perform high-quality...


  • San Antonio, United States NRG Energy Full time

    Welcome to the intersection of energy and home services. At NRG, we’re driven by our passion to create a smarter, cleaner and more connected future. At Airtron, an NRG owned company, we’re more than just a heating and air conditioning installer and service provider. We’re a family of hard-working and dedicated technicians, residential installers,...


  • San Antonio, Texas, United States Elmer's Home Service Full time

    Job Title: Bilingual (Spanish) Customer Service RepresentativeElmer's Home Service is seeking a highly skilled and customer-focused Bilingual (Spanish) Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our Spanish-speaking clients, ensuring their needs...

  • Home Cleaners

    2 months ago


    San Antonio, United States Lemon Scent Cleaning Service Full time

    We are looking to hire a hard-working House Cleaner to perform cleaning duties. The House Cleaner's responsibilities include cleaning kitchen fixtures, vacuuming and mopping floors, and steam-cleaning upholstery. You should also be able to remove grease, mineral deposits and soap scum from various surfaces.- Responding to homeowners' inquiries and complaints...

  • Sales Associate

    5 months ago


    San Antonio, United States Drybar Shops Full time

    Overview: *FLEXIBLE SCHEDULES, PAID TRAINING, $10 per HOUR (Plus commission -- there's no ceiling!)* Come be a part of a growing location with opportunities to advance! You will be a part of a fun and inclusive team who helps one another learn and grow their craft! Drybar is a blow dry-only hair salon and our philosophy is simple. Focus on one thing and be...


  • San Antonio, United States NRG Full time

    Welcome to the intersection of energy and home services. At NRG, we're driven by our passion to create a smarter, cleaner and more connected future. At Airtron, an NRG owned company, we're more than just a heating and air conditioning installer and service provider. We're a family of hard-working and dedicated technicians, residential installers, warehouse...


  • San Antonio, United States U-Haul Full time

    Location: 6745 FM 78, San Antonio, Texas 78244 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Storage Customer Service Representative. As a Storage Customer Service Representative, you will work as part of a support team to be the face of U-Haul Company's...


  • San Antonio, Texas, United States Goodwill of Delaware and Delaware County Full time

    Job SummaryThe Retail General Cleaner is a part-time position responsible for performing housekeeping duties, including cleaning, sweeping, mopping, vacuuming, washing, and dusting.Key ResponsibilitiesEnsure a safe working environment by following safety policies and procedures.Provide janitorial services, including wet or dry mopping of floors, cleaning and...


  • San Antonio, Texas, United States Sixt Full time

    About the RoleWe are seeking a highly skilled Customer Service Agent to join our team at SIXT. As a key member of our Branches & Operations division, you will be the point of contact with our customers, providing premium service and advice to ensure a seamless rental experience.Key ResponsibilitiesWelcoming customers and gathering feedback to improve their...


  • San Antonio, Texas, United States Sixt Full time

    {"title": "Customer Service Agent", "description": "About the RoleAs a Customer Service Agent at SIXT, you will be the face of our company, providing exceptional service to our customers. Your primary responsibility will be to ensure a seamless rental experience, from greeting customers to ensuring our fleet runs smoothly.Key ResponsibilitiesCustomer...


  • San Antonio, Texas, United States Sixt Full time

    About the RoleWe are seeking a highly skilled Customer Service Agent to join our team at SIXT. As a key member of our Branches & Operations division, you will be the point of contact with our customers, providing premium service and advice to ensure a seamless rental experience.Key ResponsibilitiesCustomer Engagement: Welcome customers, gather feedback, and...


  • San Antonio, United States Randstad North America, Inc. Full time

    Join our client as a Customer Service Representative, handling inbound calls from customers to assist with issue resolution, quoting prices and scheduling services, as well as collecting and reconciling payments when needed. Our client ensures you ha Customer Service Representative, Customer Service, Customer Experience, Representative, Retail, Staffing


  • San Antonio, United States Trane Technologies, plc Full time

    Trane Technologies in San Antonio is hiring a Customer Service Representative to join our team. In this role you will deliver positive customer service experience and sales solutions to our customers while meeting financial and business goals and obj Customer Service Representative, Customer Service, Account Manager, Representative, Sales, Retail, Technology


  • San Diego, California, United States Service Champions Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Service Champions. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving issues, and ensuring customer satisfaction.Key...


  • San Antonio, Texas, United States Progressive Insurance Full time

    Job Title: Customer Service RepresentativeAre you looking for a challenging and rewarding career in customer service? Do you have excellent communication skills and a passion for helping others? We are seeking a Customer Service Representative to join our team at Progressive Insurance.Job Summary:We are looking for a highly motivated and customer-focused...


  • San Antonio, Texas, United States Community Veterinary Partners Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly motivated and detail-oriented individual to join our team as a Customer Service Representative at Community Veterinary Partners.About the Role:As a Customer Service Representative, you will be the first point of contact for our clients and will be responsible for providing exceptional customer...