Collections Specialist

3 days ago


Rock Hill, United States Robert Half Full time
Job DescriptionJob DescriptionWe are offering a long-term contract employment opportunity for a Collections Specialist in the Machinery Manufacturing industry. This role is based in Rock Hill, South Carolina, 29732, United States, and involves managing collection processes, maintaining customer accounts, and utilizing a range of skills including Accounting Software Systems and CRM.

Responsibilities:
• Manage business-to-business collections efficiently to ensure timely payments
• Utilize SAP and other Accounting Software Systems for tracking and updating customer accounts
• Handle customer inquiries and provide solutions related to their accounts
• Utilize Accurint and ADP - Financial Services for maintaining accurate customer credit records
• Use Epic Software for processing customer credit applications
• Answer inbound calls and address customer concerns promptly and professionally
• Administer billing functions and claim administration as per the industry standards
• Implement collection processes and strategies to minimize outstanding account balances
• Utilize the CRM tool for managing customer relationships and improving customer service
• Collaborate with the Accounts Receivable (AR) team to ensure all financial data is accurate.• Proficiency in Accounting Software Systems
• Experience with Accurint
• Familiarity with ADP - Financial Services
• Proficiency in Customer Relationship Management (CRM) software
• Experience with Epic Software
• Knowledge of Accounts Receivable (AR) practices
• Experience in Answering Inbound Calls
• Familiarity with Billing Functions
• Proficiency in Claim Administration
• Knowledge of Collection Processes
• Experience with SAP
• Previous experience in Collections in a Machinery Manufacturing environment.

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