Security Command Center Operator

3 weeks ago

Kirkland, United States TEKsystems Full time
Job DescriptionJob DescriptionJob Title: Security Command Center Operator - FLEX

Job Description

RESPONSIBILITIES

• Monitors Physical Security Information Management (PSIM) system for alerts, alarms, and other events.

• Responds to alarm events and security situations based on Standard Operating Procedures or policies.

• Coordinates Law Enforcement response to security incidents.

• Makes notifications to various internal and external people or groups.

• Operates CCTV cameras to ascertain the cause of events and coordinate response to those.

• Performs access management tasks in the assigned systems to create badges, assign access, and remove access based on policies.

• Central Point of Contact for the Corporate Security team. Answers phone calls, text messages, and emails regarding security and access management.

• Fill out appropriate logs, reports, and other documents to properly report on the activities of the SCC.

• Identify and report any broken, damaged, or non-operational security equipment for repair.

• Visitor Check in at designated locations.

• Works with internal and external customers to assist with questions, concerns, and other reports.

• Attends trainings, staff meetings, and other assigned meetings as required.

• Completes required self-guided training to maintain company and professional knowledge

• Performs other duties as assigned

Essential Skills
  • Monitors security systems for alerts and events
  • Responds to alarm events
  • Coordinates with Law Enforcement
  • Operates CCTV cameras
  • Manages access tasks
  • Acts as central point of contact for security team
  • Maintains logs and reports
  • Identifies and reports broken equipment
  • Conducts visitor check-ins
  • Assists with customer inquiries
  • Attends required trainings and meetings
Job Type

This is a contract position with a duration of 12 Month(s).

Work Site

This is a fully on-site position in Redmond, Washington.

Work Environment

FLEX SHIFT - The Flex Shift is a part-time role utilized to fill in scheduling gaps. Flex Operators can expect 20-25 hours per week on average. The Security Command Center is 24 hours, so flex shifts can be days, nights, and/or weekends depending on the individual's availability. Desired availability in order of more importance: 1 - Graveyard, 2 - Weekends, 3 - Swing, 4 - Weekdays. 100% onsite, no chance to work remotely. Free parking. Team-oriented environment. Snacks are accessible to the team.

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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