Receptionist coverage

4 weeks ago

Cincinnati, United States Robert Half Full time
Job DescriptionJob Description

We are seeking a Receptionist to join our team in Cincinnati, Ohio. As a Receptionist, you will be the first point of contact for the department, effectively managing correspondence and providing excellent customer service. This role offers a short term contract employment opportunity, where you will employ your skills in areas such as data entry, scheduling appointments, and email correspondence.


Responsibilities:

• Act as the first point of contact for the department, providing a welcoming and professional service

• Answer multi-line phone system promptly and professionally, directing calls as appropriate

• Efficiently manage email correspondence, ensuring all communications are responded to in a timely manner

• Utilize Microsoft Excel, Outlook, and Word to manage and organize files and data

• Deliver outstanding customer service, resolving any inquiries or issues efficiently

• Schedule appointments and manage calendars to ensure smooth operation of the department

• Perform other clerical duties as needed to support the smooth operation of the department

• Utilize strong interpersonal skills to foster positive relationships with staff and visitors

• Maintain accurate records and ensure data entry is completed in a timely and accurate manner.

• Proficient in answering multi-line phone systems
• Demonstrated customer service skills
• Experience with data entry tasks
• Ability to manage email correspondence effectively
• Strong interpersonal skills for dealing with diverse stakeholders
• Proficiency in Microsoft Excel for data management
• Familiarity with Microsoft Outlook for email and calendar management
• Knowledge of Microsoft Word for document creation and editing
• Experience in organizing files for efficient record keeping
• Ability to schedule appointments efficiently and accurately

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