Supply Chain Specialist

1 month ago


Hoffman Estates, United States Robert Half Full time
Job DescriptionJob DescriptionWe are offering a contract for a permanent position as a Supply Chain Specialist in Hoffman Estates, Illinois. The job function revolves around the logistics industry where you will be tasked with managing customer applications, maintaining customer records, and resolving customer inquiries.

Responsibilities:
• Efficiently process and manage customer credit applications.
• Maintain and update customer credit records with utmost accuracy.
• Proactively monitor customer accounts and take necessary actions when needed.
• Utilize tools like 3M, ATS - Asynchronous Transfer Mode, Careerbuilder, and ERP - Enterprise Resource Planning to streamline processes and operations.
• Employ excellent communication skills to resolve customer inquiries promptly and professionally.
• Uphold high standards of customer service at all times.
• Manage logistics tasks to ensure smooth operations.
• Handle invoicing processes, ensuring accuracy and timeliness.
• Leverage CRM tools to manage customer relationships and enhance customer satisfaction.• Proficient in 3M software for supply chain management
• Strong understanding and experience with ATS - Asynchronous Transfer Mode
• Familiarity with Careerbuilder software for recruitment and talent management
• Proficient in using CRM software for managing customer relationships
• ERP - Enterprise Resource Planning software skills are highly desirable
• Proficient in using About Time software for project management
• Excellent communication skills, both verbal and written
• Exceptional customer service skills and experience
• Ability to manage and process invoices efficiently
• Strong logistics skills, with a focus on optimizing supply chain processes

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